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Business communications Stories - Page 5

UK Stories

Business communications stories

AI adoption rises among UK small businesses, boosting efficiency
EduTech

AI adoption rises among UK small businesses, boosting efficiency

A survey reveals 57% of UK small businesses use AI to boost efficiency, with 84% seeing it as beneficial rather than a threat to growth and operations.

By Shannon Williams • 3 min read • Sat, 23rd Aug 2025
Complementary collaboration: why partners need to do more with unified communications
Unified Communications

Complementary collaboration: why partners need to do more with unified communications

UK partners in unified communications can boost value by enhancing Microsoft Teams and Webex with advanced features, driving collaboration and revenue growth.

By Matthew Worboys • 5 min read • Fri, 11th Jul 2025
Pushing the boundaries: how the channel powers hybrid and remote working
Unified Communications

Pushing the boundaries: how the channel powers hybrid and remote working

With 67% of UK adults hybrid working, Channel partners are key to supporting flexible work through cloud, cybersecurity and unified communications solutions.

By Matthew Worboys • 5 min read • Thu, 3rd Jul 2025
Gamma & Clear Business partner to boost UK SME connectivity
Digital Transformation

Gamma & Clear Business partner to boost UK SME connectivity

Gamma and Clear Business have teamed up to provide UK SMEs with enhanced managed connectivity and voice services, combining enterprise-grade tech with local support.

By Kaleah Salmon • 3 min read • Mon, 9th Jun 2025

Global Stories

Business communications stories

Email remains top vulnerability for sensitive data, report finds
Data Protection

Email remains top vulnerability for sensitive data, report finds

Email remains the greatest risk for sensitive data breaches, with 90% of business communications exposed, warns Kiteworks' 2025 security report.

By Shannon Williams • 4 min read • Wed, 10th Sep 2025
Klearcom automates global number testing for United World Telecom
Customer Experience

Klearcom automates global number testing for United World Telecom

Klearcom's AI-powered platform now automates United World Telecom's global number testing, boosting service reliability across 100+ countries and time zones.

By Kaleah Salmon • 3 min read • Mon, 25th Aug 2025
Apogee brings managed IT services to UK charities via CBG deal
Cybersecurity

Apogee brings managed IT services to UK charities via CBG deal

Apogee joins Charities Buying Group to offer managed IT services, helping UK charities improve tech access and reduce costs through collective purchasing.

By Kaleah Salmon • 3 min read • Mon, 25th Aug 2025
Apogee selected to deliver IT & telecoms for charity sector
Advanced Persistent Threat Protection

Apogee selected to deliver IT & telecoms for charity sector

Apogee has been chosen as the IT and telecoms partner for the Charities Buying Group, enhancing managed services for UK non-profits across the sector.

By Jed Nykolle Harme • 3 min read • Thu, 21st Aug 2025
RingCentral unveils flexible pay-per-organiser model for events
Unified Communications

RingCentral unveils flexible pay-per-organiser model for events

RingCentral wins Frost & Sullivan's 2025 Global Customer Value Leadership Award and rolls out pay-per-organiser pricing for its Events platform.

By Catherine Knowles • 3 min read • Thu, 8th May 2025
IWD 2025: Technology benefits by including women's perspectives
Artificial Intelligence

IWD 2025: Technology benefits by including women's perspectives

As we celebrate International Women's Day 2025, Kira reflects on the vital role women play in technology and her new leadership position at RingCentral.

By Kira Makagon • 3 min read • Fri, 7th Mar 2025
Zoom & Mitel launch hybrid communications solution
Unified Communications

Zoom & Mitel launch hybrid communications solution

Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.

By Catherine Knowles • 3 min read • Thu, 6th Mar 2025

Stories from Other Regions

Business communications stories

RingCentral, NiCE extend partnership to boost enterprise CX
Unified Communications

RingCentral, NiCE extend partnership to boost enterprise CX

RingCentral and NiCE have extended their partnership to enhance AI-driven communications and contact centre solutions for enterprises in Australia and globally.

By Jed Nykolle Harme • 4 min read • Sat, 9th Aug 2025
US financial firms face rising USD $232,000 costs for mobile compliance
Data Privacy

US financial firms face rising USD $232,000 costs for mobile compliance

US financial firms face rising costs averaging USD $232,000 annually due to mobile compliance challenges and false positive inefficiencies, study finds.

By Shannon Williams • 3 min read • Thu, 7th Aug 2025
Optus partners with Dicker Data to expand mobile services reach
Mobile Device Management

Optus partners with Dicker Data to expand mobile services reach

Optus has partnered with Dicker Data to offer mobile fleet solutions via Dicker Data's network, boosting connectivity for Australian businesses.

By Sean Mitchell • 3 min read • Thu, 17th Jul 2025
RingCentral debuts customer journey analytics for Australian users
Unified Communications

RingCentral debuts customer journey analytics for Australian users

RingCentral has launched Customer Journey Analytics for Australian users of its RingCX platform, enhancing visibility across unified communications and contact centres.

By Sean Mitchell • 4 min read • Wed, 11th Jun 2025
Shalini Kaushik appointed Head of Engineering at Nebula
Software-as-a-Service

Shalini Kaushik appointed Head of Engineering at Nebula

Nebula has appointed Shalini Kaushik as its new Head of Engineering, bringing nearly 20 years of expertise to enhance its software development and innovation.

By Melvin Hipolito • 2 min read • Thu, 20th Mar 2025
Mastering the art of business press release headlines
Marketing Technologies

Mastering the art of business press release headlines

Creating captivating press release headlines is crucial for engaging audiences and attracting media attention, as clarity and relevance can elevate your brand's visibility.

By Mark Devlin • 5 min read • Mon, 17th Mar 2025