Change Management stories
Businesses now need AI that fits into managed processes, as speed alone can create fragmentation and weaken oversight across customer-facing work.
SAP users could cut manual testing as Tricentis adds AI-generated test cases and self-healing tools to Enterprise Continuous Testing.
Employees and managers can now query HR records and book leave in seconds, as Ciphr embeds a chatbot into its software from this month.
A GoTo survey finds many workers fear heavy AI use is eroding skills, while poor training and weak oversight are fuelling risks.
Employers may be underestimating training needs, as a survey found employees far less confident than HR leaders about AI readiness across Asia-Pacific.
Legal teams will be able to benchmark AI uptake and governance as Harvey opens early access to a tool built to replace spreadsheets and manual reporting.
Months-long configuration work could be cut to minutes as business users turn warehouse plans into live system settings using natural language.
Patch teams are falling behind as exploited flaws pile up, with 47 million instances still open after a year, Qualys data shows.
More than 276,000 KPMG staff will gain access to Claude as the firm speeds up tax, legal and cybersecurity work across 138 countries.
Data privacy and accuracy fears are slowing uptake as nearly half of IT professionals question AI tools now entering their workplaces.
The appointment comes as the ad-tech group steps up its AI push across products used by more than 100,000 people worldwide.
Marketing teams are increasingly using AI to automate routine campaign work, with Optimizely saying customer-built agents now dominate activity on Opal.
Cloud ERP customers could see deployments compressed to 90 days as Epicor adds AI tools to speed migration and cut disruption.
Only 12% of organisations have fully integrated tax technology, leaving compliance projects exposed as e-invoicing rules tighten.
Large firms face mounting execution risk as weak governance, legacy systems and poor change management threaten to derail AI spending.
Many Australian firms are slowing AI roll-outs because fragmented oversight is leaving no one clearly accountable for risk, compliance or decisions.
The move will put AI tools in daily use for more than 1,900 staff, as HWLE seeks tighter controls around risk, training and compliance.
Only 38% of Australian frontline workers now say leaders understand their challenges, as shift disruptions add stress, overtime and compliance risk.
Most New Zealand SMEs now use AI tools, but many want firmer safeguards and training before widening adoption.
Manual reporting delays had been holding back Triathlon Ireland's finance team, until cloud software cut month-end close to five hours.