Chatbots stories - Page 19

Cybercriminals are using ChatGPT to create deepfake chatbots, phishing campaigns and malware, according to a new report.

Choosing the best finance app on Salesforce? Consider factors like ease of implementation, flexibility, scalability, reviews, price, and training materials.

Simul8 has developed a next-generation digital twin engine, combining process mining and machine learning for more accurate simulations and decision-making.

Leading brands are prioritising investments in content creation capabilities and workflows, according to Adobe's 2023 Digital Trends Report.

Storyblok survey of 6,000 consumers and 500 business leaders reveals a significant divide between eCommerce businesses' perceived customer needs and reality.

All eyes are on the big tech players as they battle it out to win the chatbot innovation race, but it's not been without its challenges.

McKinsey has conducted some very interesting research into this area which clearly shows that automation is now firmly on the agenda.

Updates include improved sustainability and modelling objects library, extended power and network connectivity, and better simulation and reporting functions.

Research shows six in ten consumers interacted with a brand via chatbot in the last six months – 24% more than those who picked up the phone.

Integrating CXone Expert and OpenAI's generative modelling enables consumers to resolve issues with human-friendly automated self-service.

With 3G being phased out across the UK, businesses need to be prepared to reap the rewards presented by the fifth generation of mobile connectivity.

Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

Zoom Virtual Agent is an intelligent conversational AI and chatbot solution using natural language processing and machine learning to resolve customer queries.

2023 will be a pivotal year for cloud computing with some of the key trends from previous years even more relevant due to the effects of the economic downturn.

Organisations need data management tools to root out poor quality data and stop it from influencing virtual simulations.

MyRepublic Digital has implemented Boomi's AtomSphere Platform to improve efficiency and deliver a better experience for customers.

As global financial conditions continue to worsen, the number of vulnerable customers is increasing, according to IPI.

Programming, writing and research skills are dominating the freelance job market, according to the Fast 50 Q4 2022 Index.

TechDay launches CMOtech Asia Pacific, a site catering to marketing technology decision-makers at large enterprises and government organizations.

At the Gartner IT Symposium/Xpo, Avaya is showcasing solutions to enable organisations to turn every moment with customers into momentum for their businesses.