SecurityBrief UK - Technology news for CISOs & cybersecurity decision-makers
United Kingdom

Conversational AI Stories - Page 22

UK Stories

Conversational AI stories

Global Stories

Conversational AI stories

Eagle Eye Execs Embrace AI Appreciation Day
Data Protection

Eagle Eye Execs Embrace AI Appreciation Day

Eagle Eye executives mark AI Appreciation Day by highlighting AI's ethical challenges and future in retail personalisation and loyalty sectors.

By Staff Writer • 8 min read • Mon, 14th Jul 2025
Zero Trust vital in cybersecurity strategies in wake of Qantas breach
Multi-factor authentication

Zero Trust vital in cybersecurity strategies in wake of Qantas breach

Cybersecurity experts have highlighted the continued significance of personal information to cybercriminals and the varied threats posed by data exposures.

By Shannon Williams • 3 min read • Fri, 4th Jul 2025
CommBox unveils CommSite to transform web engagement
Digital Transformation

CommBox unveils CommSite to transform web engagement

CommBox launches CommSite AI, a conversational platform transforming websites with real-time, personalised chat to enhance user engagement and sales.

By Jed Nykolle Harme • 3 min read • Wed, 2nd Jul 2025
Canva unveils deep ChatGPT integration for seamless AI design
Robotic Process Automation

Canva unveils deep ChatGPT integration for seamless AI design

Canva has integrated OpenAI's ChatGPT, enabling users to streamline design workflows with AI-powered context-aware tools directly within its platform.

By Sean Mitchell • 4 min read • Fri, 27th Jun 2025
Genesys unveils AI Studio to power safe, scalable virtual agents
Unified Communications

Genesys unveils AI Studio to power safe, scalable virtual agents

Genesys launches Cloud AI Studio with AI Guides, enabling firms to build scalable, ethical virtual agents for complex customer interactions without coding.

By Kaleah Salmon • 4 min read • Fri, 27th Jun 2025
Meliora invests in five new generative AI startups worldwide
Robotic Process Automation

Meliora invests in five new generative AI startups worldwide

Meliora Ventures has invested in five generative AI startups across the UK, Ireland, France and Australia, supporting businesses with innovative AI products and growth.

By Kaleah Salmon • 3 min read • Thu, 26th Jun 2025
HPE unveils GreenLake Intelligence to boost hybrid IT with AI
Virtualisation

HPE unveils GreenLake Intelligence to boost hybrid IT with AI

HPE launches GreenLake Intelligence, an AI-driven platform enhancing hybrid IT operations with real-time optimisation and automation from Q3 2025.

By Catherine Knowles • 5 min read • Thu, 26th Jun 2025
Adobe debuts AI tools for large-scale customer experience
Customer Experience

Adobe debuts AI tools for large-scale customer experience

Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.

By Sean Mitchell • 3 min read • Tue, 17th Jun 2025
Taboola unveils DeeperDive to help publishers monetise AI search
Network Infrastructure

Taboola unveils DeeperDive to help publishers monetise AI search

Taboola launches DeeperDive, an AI answer engine on publisher sites, helping monetise content and boost user engagement amid rising AI search challenges.

By Catherine Knowles • 4 min read • Thu, 12th Jun 2025
Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service
Customer Relationship Management

Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service

Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.

By Rakesh Prabhakar • 5 min read • Wed, 11th Jun 2025
Klearcom eyes 79% revenue growth as AI fuels global expansion
Software-as-a-Service

Klearcom eyes 79% revenue growth as AI fuels global expansion

Klearcom projects 79% revenue growth in 2025, driven by AI innovations and plans to expand its global carrier network and market reach.

By Kaleah Salmon • 3 min read • Mon, 9th Jun 2025
3 essential steps to scaling conversational AI for customer engagement
Customer Relationship Management

3 essential steps to scaling conversational AI for customer engagement

Conversational AI market valued at USD $5.8 billion in 2023 is set to reach USD $31.9 billion by 2028, revolutionising customer engagement across sectors.

By Andy O’Dower • 5 min read • Wed, 4th Jun 2025
Aryza acquires Webio to boost AI in financial software suite
Software-as-a-Service

Aryza acquires Webio to boost AI in financial software suite

Aryza has acquired conversational AI firm Webio to enhance its financial software with AI-driven features, aiming to lead in AI-powered credit and debt solutions.

By Kaleah Salmon • 3 min read • Fri, 30th May 2025

Stories from Other Regions

Conversational AI stories

Moneythor launches AI suite to boost bank personalisation
Data Analytics

Moneythor launches AI suite to boost bank personalisation

Singapore's Moneythor launches AI Suite to help banks deliver personalised, proactive banking experiences and boost customer engagement globally.

By Catherine Knowles • 4 min read • Thu, 3rd Jul 2025
Pureprofile launches AI survey tool to boost engagement & insight
Data Analytics

Pureprofile launches AI survey tool to boost engagement & insight

Pureprofile unveils a Conversational AI survey tool using natural language processing to boost engagement and deliver richer consumer insights globally.

By Melvin Hipolito • 4 min read • Thu, 3rd Jul 2025
Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI
Digital Transformation

Exclusive: UiPath's Feiran Hao explains why humans still have the final say in agentic AI

UiPath's Feiran Hao reveals why businesses let AI recommend but reserve final decisions for humans, as agentic AI tools still evolve in automation.

By Melania Watson • 5 min read • Mon, 23rd Jun 2025
JAGGAER names first Chief Digital & AI Officer to boost platform
Unified Communications

JAGGAER names first Chief Digital & AI Officer to boost platform

JAGGAER has appointed Gopinath Polavarapu as its first Chief Digital and AI Officer to embed advanced AI into its One Platform, boosting automation and collaboration.

By Melvin Hipolito • 3 min read • Wed, 4th Jun 2025