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Cyber Monday Stories - Page 2

UK Stories

Cyber Monday stories

Online marketplaces now dominate UK high-value shopping
Customer Experience

Online marketplaces now dominate UK high-value shopping

Online marketplaces now dominate UK high-value shopping journeys, as brands risk invisibility without strong, optimised product data.

By Shannon Williams • 5 min read • Wed, 17th Dec 2025
AI won't fix a messy ERP: ASOS's £130m stock write-off proves it
Digital Transformation

AI won't fix a messy ERP: ASOS's £130m stock write-off proves it

ASOS's GBP £130m stock write-off shows AI gloss cannot mask a broken ERP, as messy data turns clever tools into costly liabilities.

By Judette van Niekerk • 7 min read • Thu, 11th Dec 2025
Black Friday UK footfall dips 3% as shoppers seek better deals
Black Friday

Black Friday UK footfall dips 3% as shoppers seek better deals

UK Black Friday footfall fell 3% year-on-year as shoppers sought better deals amid cost-of-living worries, despite a 54.9% rise from the prior week.

By Kaleah Salmon • 3 min read • Thu, 4th Dec 2025
One in three Britons struggle to connect smart tech at home
Smart Home

One in three Britons struggle to connect smart tech at home

One in three Britons struggle to connect smart home tech, with 12.8 million planning purchases this Black Friday but facing setup frustrations.

By Shannon Williams • 3 min read • Fri, 28th Nov 2025
Cyber Monday outpaces Black Friday as peak for UK online orders
eCommerce

Cyber Monday outpaces Black Friday as peak for UK online orders

Cyber Monday overtook Black Friday as the busiest day for UK online orders during peak season, accounting for 42% of Black Friday weekend sales.

By Catherine Knowles • 4 min read • Fri, 28th Nov 2025

Global Stories

Cyber Monday stories

Social media drives Black Friday sales surge in UK
Digital Transformation

Social media drives Black Friday sales surge in UK

Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.

By Kaleah Salmon • 4 min read • Thu, 18th Dec 2025
Black Friday returns surge threatens brands' profits
Unified Communications

Black Friday returns surge threatens brands' profits

Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025
Patchworks data surges 320% as retailers extend BFCM peak
Digital Transformation

Patchworks data surges 320% as retailers extend BFCM peak

Patchworks data operations jumped over 320% year on year as retailers stretched BFCM 2025 into a longer, more complex multichannel peak.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025
Infobip sees Black Friday rich messaging volumes surge
Unified Communications

Infobip sees Black Friday rich messaging volumes surge

Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.

By Kaleah Salmon • 3 min read • Tue, 9th Dec 2025
UK sees world's highest Black Friday growth led by loyalty spend
Customer Experience

UK sees world's highest Black Friday growth led by loyalty spend

UK saw the highest global Black Friday growth at 16%, driven by loyalty spend, AI tools, and personalised retail experiences, outpacing US and ANZ markets.

By Catherine Knowles • 4 min read • Fri, 5th Dec 2025
Brands boost BFCM revenue by 38% with creative ad expansion
Marketing Technologies

Brands boost BFCM revenue by 38% with creative ad expansion

Brands boosted Black Friday and Cyber Monday revenue by 38% year-on-year through varied creative ads, despite only a 13% rise in ad spend, analysis shows.

By Catherine Knowles • 2 min read • Fri, 5th Dec 2025
Black Friday searches hit 33.5bn as shoppers favour value & pets
Generative AI

Black Friday searches hit 33.5bn as shoppers favour value & pets

Black Friday searches hit 33.5bn, with pet products surging 81% and shoppers favouring value, wellness, and early deals over luxury goods this year.

By Catherine Knowles • 3 min read • Fri, 5th Dec 2025
US online sales hit USD $14.25 billion on Cyber Monday 2025
Gaming

US online sales hit USD $14.25 billion on Cyber Monday 2025

US online sales reached a record USD $14.25 billion on Cyber Monday 2025, driven by strong discounts and a surge in mobile shopping activity.

By Melvin Hipolito • 4 min read • Thu, 4th Dec 2025
Friendly fraud set to surge by 25% over peak holiday shopping days
Marketing Technologies

Friendly fraud set to surge by 25% over peak holiday shopping days

Friendly fraud is set to rise by 25% over the peak holiday shopping days, with transactions averaging USD $291, costing retailers billions globally.

By Shannon Williams • 3 min read • Fri, 28th Nov 2025

Stories from Other Regions

Cyber Monday stories

Avast warns of surge in fake online shops in Australia
Phishing

Avast warns of surge in fake online shops in Australia

Avast flags 430,000 blocked visits to fake online shops in Australia, warning scam “ghost stores” will surge over summer sales and Christmas.

By Melania Watson • 4 min read • Mon, 8th Dec 2025
Australia Post campaign boosts Parcel Locker rewards
Digital Signage

Australia Post campaign boosts Parcel Locker rewards

Australia Post teams with The ICONIC and Oz Hair and Beauty, offering AUD $10 rewards to steer online shoppers towards Parcel Lockers.

By Sean Mitchell • 3 min read • Mon, 8th Dec 2025
Poor service could cost Australian retailers AUD $66 billion
Customer Experience

Poor service could cost Australian retailers AUD $66 billion

Australian retailers risk losing AUD $66 billion this peak season as 41% of consumers cut spending after poor service experiences, warns Qualtrics research.

By Sean Mitchell • 3 min read • Fri, 28th Nov 2025