Cyber Week Stories

UK Stories

Cyber Week stories

Social shopping sees record Black Friday surge as UK eCommerce grows

UK eCommerce sales surged 27% during Black Friday as social media platforms like TikTok fueled a 152% global rise in social shopping transactions.

By Catherine Knowles • 3 min read • Fri, 5th Dec 2025

Global Stories

Cyber Week stories

Data Analytics

Retailers warned of post-holiday surge in chargebacks

Retailers urged to brace for early-year spike in chargebacks as mobile shopping and buy now, pay later fuel record US holiday spend.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 10th Jan 2026

Gaming

US holiday online sales hit record on mobiles & AI

US holiday online sales hit a record USD $257.8 billion as shoppers shifted to mobiles, Buy Now Pay Later and generative AI search tools.

By Mark Tarre • 5 min read • Thu, 8th Jan 2026

Digital Transformation

Social media drives Black Friday sales surge in UK

Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.

By Kaleah Salmon • 4 min read • Thu, 18th Dec 2025

Unified Communications

Infobip sees Black Friday rich messaging volumes surge

Infobip logs 12.2 billion Cyber Week interactions as retailers drive a 277% Black Friday surge in rich messaging such as RCS and WhatsApp.

By Kaleah Salmon • 3 min read • Tue, 9th Dec 2025

Online shopping

Friendly fraud rise during Cyber Week threatens retail profits

US retailers face rising friendly fraud during Cyber Week as 77% of shoppers dispute charges via banks, threatening profits amid USD $43.7bn online spend.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025

Gaming

US online sales hit USD $14.25 billion on Cyber Monday 2025

US online sales reached a record USD $14.25 billion on Cyber Monday 2025, driven by strong discounts and a surge in mobile shopping activity.

By Melvin Hipolito • 4 min read • Thu, 4th Dec 2025

Digital Transformation

Salesforce debuts Agentforce Commerce for AI-driven retail sales

Salesforce launches Agentforce Commerce, a platform enabling retailers to sell via AI-driven channels like ChatGPT, boosting engagement and orders globally.

By Sean Mitchell • 4 min read • Fri, 21st Nov 2025

Marketing Technologies

Record USD $241 billion in US holiday online sales for 2024

Adobe has reported that online spending in the US for the 2024 holiday season hit USD $241.4 billion, an 8.7% rise, driven by a record in mobile transactions.

By Sean Mitchell • 3 min read • Wed, 8th Jan 2025

Unified Communications

Domo's report unveils AI's impact on digital behaviour

Domo's latest Data Never Sleeps report reveals 5.52 billion internet users generate vast data every minute, highlighting AI's growing influence on digital behaviour.

By Catherine Knowles • 3 min read • Thu, 26th Dec 2024

Gaming

Cyber Monday 2024 online sales surge to USD $13.3 billion

Adobe has announced that online spending soared to USD $13.3 billion during Cyber Monday 2024, reflecting a 7.3% rise from last year.

By Imee Dequito • 3 min read • Wed, 4th Dec 2024

Buy Now Pay Later

Afterpay insights reveal early holiday shopping trends

Afterpay's Festive Insights report reveals a surge in early holiday shopping, with Australians averaging AUD $1,400 each and a 25% sales increase.

By Shannon Williams • 3 min read • Thu, 7th Nov 2024

Gaming

Adobe forecasts USD $240.8 billion in U.S. holiday online sales

Adobe's 2024 holiday forecast predicts U.S. online sales to hit USD $240.8 billion, driven by Cyber Week, mobile shopping, and social media influences.

By Sean Mitchell • 4 min read • Thu, 26th Sep 2024

Generative AI

UK consumers to prioritise holiday spending in 2024, says Coveo

UK consumers are poised to increase holiday spending for 2024, even if it means trimming expenses elsewhere, according to Coveo's latest research.

By Sean Mitchell • 3 min read • Thu, 12th Sep 2024

Partner Programmes

Expert Paul Waddy warns of risks in Black Friday reliance

Black Friday and Cyber Monday may not be profitable for all online retailers, warns eCommerce expert Paul Waddy. Businesses at risk of losing profits.

By Sean Mitchell • 3 min read • Mon, 16th Oct 2023