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Digital commerce stories
OpenAI drops ChatGPT checkout to pursue agent vision
Today
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commerce systems
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supply chain
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risk & compliance
OpenAI abandons in-chat checkout for ChatGPT, pivoting to web‑navigating shopping agents and referral-led partnerships with retailers.
Komerz buys Glassbox in deal valuing firm at USD $330m
Last week
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cx
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martech
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commerce systems
Komerz snaps up Glassbox in move valuing the group at USD $330m, bolstering its Creative Commerce offer across global markets.
AI agents tipped to reshape enterprise eCommerce by 2027
Last week
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digital transformation
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martech
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commerce systems
AI agents set to shape a fifth of online orders by 2027 as enterprises ramp up spend and integration on “agentic commerce” platforms.
Payoneer, FundPark launch eCommerce credit for sellers
Last week
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fintech
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martech
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commerce systems
Payoneer teams with FundPark to offer Hong Kong eCommerce sellers AI-driven credit lines of up to USD $10 million via integrated accounts.
Europe embraces AI but bristles at low‑quality content
Last week
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cx
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martech
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commerce systems
Europeans are embracing AI for daily tasks and shopping, even as frustration mounts over a surge in low‑quality AI‑generated content.
Syndigo buys Taggstar to boost real-time retail messaging
Last week
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devops
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digital transformation
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cx
Syndigo has snapped up Taggstar, folding its real-time social proof messaging into a wider product data cloud for retailers and brands.
Shopify, Klaviyo deepen tie-up for global eCommerce
Last week
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crm
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digital transformation
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cx
Shopify and Klaviyo deepen their partnership with a new integration to power more localised, cross-border eCommerce for global brands.
SoFi & Mastercard bring stablecoin to card settlement
Last week
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crypto
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fintech
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blockchain
SoFi and Mastercard will use SoFiUSD stablecoin for card settlement worldwide, targeting faster payments, remittances and B2B transfers.
UK shoppers warm to AI agents but trust concerns grow
This month
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data protection
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cx
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martech
UK shoppers are embracing AI shopping agents for better deals and ease, but rising data privacy fears risk slowing wider adoption.
Four women who are nailing loyalty with customer experience front and centre
This month
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cx
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martech
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commerce systems
Four female founders are redefining loyalty, using VIP tiers and experiences to build data-rich communities and drive soaring revenues.
SHAREit pivots from file sharing app to ad powerhouse
This month
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martech
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commerce systems
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ai
SHAREit shifts from offline file-sharing staple to AI-fuelled ad platform, chasing emerging-market growth with 2.4 billion users.
Aero Commerce backs Tech She Can with matched appeal
Last month
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data analytics
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data science
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martech
Aero backs Tech She Can with a GBP £500 matched fundraising drive to spotlight and tackle the persistent gender gap in tech careers.
Linnworks report links retail growth to ops maturity
Last month
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saas
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digital transformation
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cx
Linnworks report finds mid-market retail growth closely tied to operational maturity, automation, AI use and stronger multichannel logistics.
Revuze adds TikTok Shop insight to market platform
Last month
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data analytics
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cx
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martech
Revuze now tracks TikTok Shop sales and creator performance, unifying commerce data with customer feedback in its market platform.
Regulating the internet is like trying to bottle lightning using chopsticks
Last month
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martech
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commerce systems
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physical security
As AI disrupts brand protection, global rights owners face a volatile fight against online piracy that regulation alone cannot tame.
The authentication paradox: securing payments without human presence
Last month
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fintech
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martech
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commerce systems
As AI agents start spending on our behalf, payments must be secured even when no human is present to pass traditional authentication checks.
Google & Klaviyo deepen AI pact for agentic commerce
Last month
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crm
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digital transformation
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cx
Google and Klaviyo are deepening ties to power AI “agentic commerce”, linking ads, search and RCS messaging to real-time customer data.
UK retail rebounds as online sales post sharp surge
Last month
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martech
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commerce systems
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omnichannel
UK retail sales jumped in January as online spending saw its fastest annual rise since 2021, signalling a more resilient consumer mood.
M2M Data Connect unveils AI travel eSIM via messaging
Last month
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digital transformation
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cx
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martech
M2M Data Connect launches AI-powered travel eSIM that buyers can activate in under a minute directly via WhatsApp, Instagram and Messenger.
Ubigi, Tripsora tie eSIM data to AI travel planning
Last month
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uc
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data protection
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network infrastructure
Ubigi teams with Tripsora to fold travel eSIM data into AI trip planning, promising savings of up to 75% and fewer roaming bill shocks.