Digital Inclusion stories
UK broadband switching jumps 24% as April bills rise
Yesterday
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it industry
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customer service
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isp
Uswitch says record March switching and stronger regional rivals are forcing UK broadband firms to sharpen deals as households seek to cut bills.
ICO launches privacy campaign for parents of children
Yesterday
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data protection
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ecm
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risk & compliance
ICO launches its biggest child privacy drive, with Nexer Digital building an accessible hub to help parents guide primary school children online.
Waterstons backs CyberNorth strategic partnership in North East
Yesterday
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edutech
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data protection
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digital transformation
Waterstons joins CyberNorth as strategic backer in North East push to expand cyber skills, SME support and regional growth.
Wilson brings shipboard mobile coverage to Mercy Ships
Yesterday
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uc
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5g & beyond
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wireless networks
Wilson Connectivity expands beyond superyachts as Mercy Ships equips Africa Mercy II with mobile coverage for crews, volunteers and patient care.
Scotland Women in Technology backs charity board pilot
3 days ago
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digital transformation
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ai
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cybersecurity
Scotland Women in Technology and Third Sector Lab launch a pilot to train up to 30 women for charity board roles, tackling digital gaps and gender imbalance.
Retail websites worst for accessibility, report finds
Last week
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cx
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martech
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risk & compliance
Shopping sites top accessibility failure list as WebAIM finds 71 errors per page and disabled users struggle to complete purchases.
Kyndryl Foundation backs JEDI for cyber skills training
Last week
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ai
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cybersecurity
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education, learning & training
Kyndryl Foundation extends Canadian grant to JEDI, supporting IT and cybersecurity training for Indigenous students amid a growing cyber skills gap.
Britons would ditch heating before internet, survey finds
This month
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uc
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smart home
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digital entertainment
Survey finds many Britons would sacrifice heating, hot water and even the fridge before going without internet access for a week.
Virgin Media O2 helps one million get online in UK
Last month
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e-learning
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healthtech
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digital literacy
Virgin Media O2 says its Better Connections Plan has helped one million digitally excluded people get online, as it beats its skills target.
Healthcare trusts keep voice central despite digital shift
Last month
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uc
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digital transformation
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martech
Healthcare trusts keep voice central as hospitals balance digital tools, legacy telephony and the NHS’s enduring reliance on the phone.
Bentswood Hub gets free full-fibre broadband from nexfibre
Last month
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uc
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ar, vr & metaverse
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digital literacy
nexfibre and Virgin Media O2 give Bentswood Hub two years of free full-fibre broadband, boosting youth services and digital skills in Haywards Heath.
BT says over 3 million UK homes move to digital landlines
Last month
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uc
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network infrastructure
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cx
More than 3m UK homes have switched to digital landlines as BT warns those ignoring the rollout risk disruption before analogue ends in 2027.
Camp Digital returns with focus on ethical AI & inclusion
Last month
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digital transformation
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ai
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ai ethics & governance
Camp Digital returns to Manchester spotlighting ethical AI, inclusive design and hopeful technologists in a rapidly changing digital sector.
Liechtenstein tops global index for internet access
Last month
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international telecommunication union
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mobile data
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digital divide
Liechtenstein has been named the world's best-connected nation, topping MoneySuperMarket Broadband's 2026 Internet Accessibility Index.
Virgin Media O2 urges families to claim cheap exam-time net
Last month
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uc
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e-learning
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online safety
Virgin Media O2 urges families on benefits to claim little-known cheap social tariffs as online revision becomes crucial for exam success.
Pixel Kicks revamps Moss Side youth charity website
Last month
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digital transformation
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martech
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e-commerce
Manchester agency Pixel Kicks has delivered a pro bono overhaul of Hideaway Youth Project's website, boosting the Moss Side charity's reach.
Ontix & Virgin Media O2 light up 5G small cells in Bath
Last month
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uc
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smart cities
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cx
Ontix and Virgin Media O2 have activated 5G small cells across central Bath, boosting mobile capacity in busy historic and retail areas.
'Pay by Bank' awareness falls as usage soars in UK
Last month
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fintech
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risk & compliance
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bnpl
UK awareness of 'Pay by Bank' has plunged even as open banking payments surge, sparking calls for a single, standardised label at checkout.
EE opens new experiential Oxford Street flagship
Last month
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cx
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martech
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smart home
EE has opened a new experiential flagship on Oxford Street as part of a GBP £3 million push to expand hands-on tech stores nationwide.
Gender bias in AI - how to spot it, and how to prevent it
Last month
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martech
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partner programmes
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personalisation
From job ads to image tools, AI is quietly amplifying gender bias - but with better data, design and oversight, we can reverse it.