Emergency services stories

'Good enough' voice tools quietly drain time, frustrate staff and erode service, as hidden frictions multiply across calls, teams and offices.

Smart CT lands three global IT support deals covering 65,000-plus devices as it accelerates expansion across Europe, Asia and Australia.

8x8 and KCOM join forces to deliver a UK public sector-focused cloud CX platform, uniting network, contact centre, voice and AI services.

Totalmobile and Solvares merge to create an 800-strong field service software group serving 4,000 customers across Europe and beyond.

Totalmobile and Solvares are merging to create a larger field service software group spanning planning, optimisation and execution tools.

Belluno fire brigade adopts connected gas and radiation monitors to bolster venue safety ahead of the Milan-Cortina Winter Olympics.

Gigamon wins Frost & Sullivan's 2026 public sector observability award as governments battle cyber threats in complex hybrid IT estates.

LTE and 5G critical communications investment to surge from USD $5.4bn in 2025 to more than USD $9.2bn by 2028, SNS Telecom & IT says.

Motorola opens a Cork R&D hub to develop mission-critical radio software, hiring nearly 200 staff to bolster global public safety systems.

Global public safety LTE and 5G spending will climb from USD $5bn in 2025 to over USD $6.3bn annually by 2028, SNS Telecom & IT says.

TCCA releases first Broadband Callout specs for 4G and 5G mission critical paging, aiming to boost global interoperability for emergency services.

UK ambulance services logged over 4,000 data breaches in three years, with incidents rising annually amid growing digital and cyber risks.

AI document tools slash manual workloads at Wellington City Council and Fire and Emergency New Zealand, boosting compliance and payment speed.

Globalstar and Skydio trial Band n53 private 5G for drones, eyeing safer public safety missions and uplink-heavy autonomous operations.

Swiss start-up Soverli raises USD $2.6m to build a sovereign smartphone layer that runs alongside Android and iOS for mission-critical use.

Melbourne-based Bodd raises AUD $15 million to fuel global rollout of its 3D body scanning tech across defence, aviation and healthcare.

DroneShield's DroneSentry-C2 now integrates ADS-B data to enhance airspace safety by better distinguishing drones from conventional aircraft in critical operations.

The Wireless Broadband Alliance has unveiled reports showing how Wi-Fi can enhance emergency calls and aid first responders during crises when cellular networks fail.

M Group has completed its acquisition of Telent, boosting its digital infrastructure expertise across the UK and Ireland with new growth and technology capabilities.

Drone Forge will launch its enterprise-grade DF Fleet 1 drone fleet in 2026, targeting the USD $90.7bn global drone market by 2030.