Gartner Stories - Page 45

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Gartner stories

Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX

Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.

By Imee Dequito • 3 min read • Thu, 12th Oct 2023

Global Stories

Gartner stories

Manufacturing

Gartner predicts 1,000% rise in unionisation due to GenAI by 2028

GenAI is set to transform the workforce, with a 1,000% increase in unionisation among knowledge workers predicted by 2028, according to Gartner.

By Sean Mitchell • 3 min read • Wed, 18th Oct 2023

Data Analytics

Gartner reveals top 10 strategic technology trends for 2024

Gartner sheds light on top 10 strategic tech trends for 2024, highlighting the central role of AI in business growth.

By Sean Mitchell • 3 min read • Tue, 17th Oct 2023

EduTech

TILTLABS expands into Geospatial Digital Twins for smart urban development

TILTLABS set to reshape urban environments with Geospatial Digital Twins, offering sustainable, efficient, and data-driven urban spaces.

By Sean Mitchell • 3 min read • Sat, 14th Oct 2023

Generative AI

Most enterprises will use Generative AI APIs by 2026

More than 80% of enterprises to use Generative AI APIs or Deployed Generative AI-Enabled Applications by 2026, says Gartner.

By Shannon Williams • 3 min read • Thu, 12th Oct 2023

Software-as-a-Service

Video: 10 Minute IT Jams - An update from Acronis with Pasha Ershow

Acronis, the data protection company, discusses their position in Australia and New Zealand in TechDay's 10-Minute IT Jams.

By Tom Raynel • 5 min read • Thu, 12th Oct 2023

Generative AI

Apica launches generative AI assistant for enhanced data management

Apica announces GenAI assistant for Ascent Platform post acquiring Logiq.ai, set to enhance global data management.

By Imee Dequito • 3 min read • Wed, 11th Oct 2023

Network Infrastructure

Versa Networks tops Large Global WAN Use Case ranking

Versa Networks, which delivers AI/ML-powered SSE and SD-WAN solutions, has been ranked highest for the Large Global WAN Use Case.

By Kaleah Salmon • 3 min read • Mon, 9th Oct 2023

Unified Communications

Tricentis boosts mobile testing with Virtual Mobile Grid launch

Tricentis launches Virtual Mobile Grid, enhancing its mobile testing capabilities and ensuring superior app quality.

By Sean Mitchell • 3 min read • Sat, 7th Oct 2023

EduTech

Publicis Sapient helps Salesforce users' integrate with WhatsApp

Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.

By Sean Mitchell • 2 min read • Fri, 6th Oct 2023

Software-as-a-Service

Versa recognised a leader by Gartner for SD-WAN 4th year in a row

Versa Networks is again positioned as a leader for its ability to execute and completeness of vision in Magic Quadrant for SD-WAN.

By Gaurav Sharma • 3 min read • Fri, 6th Oct 2023

Customer Experience

Gartner finds 55% of organisations are using Generative AI

45% of organisations reported that they are in piloting mode with generative AI, and another 10% have put generative AI solutions into production.

By Gaurav Sharma • 3 min read • Thu, 5th Oct 2023

Firewalls

Fortinet named leader in Gartner's SD-WAN Magic Quadrant for fourth year

Fortinet secures top spot in Gartner's 2023 SD-WAN Magic Quadrant, marking its fourth consecutive year as a Leader.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023

EduTech

Gartner: Security spending to reach $215 billion by 2024, bolstered by Cloud & AI

Cloud tech, AI, hybrid workforce, and evolving regulations will drive global security spending to $215 billion by 2024.

By Sean Mitchell • 3 min read • Fri, 29th Sep 2023

Risk & Compliance

Gartner finds security leaders need to champion AI TRiSM

Organisations that prioritize AI transparency and security will see a 50% improvement in AI adoption and business goals by 2026, according to Gartner.

By Catherine Knowles • 3 min read • Fri, 29th Sep 2023

Platform-as-a-Service

Gartner names Tencent Cloud challenger in Magic Quadrant

Tencent Cloud has announced its recognition as a Challenger in the 2023 Magic Quadrant for CPaaS released by Gartner for the first time.

By Catherine Knowles • 3 min read • Thu, 28th Sep 2023

Data Protection

Commvault named highest in six use cases by 2023 Gartner Critical Capabilities Report

Commvault ranked highest in six out of seven use cases in the 2023 Gartner Critical Capabilities report for Enterprise Backup and Recovery Software Solutions.

By Sean Mitchell • 2 min read • Tue, 26th Sep 2023