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Higher education Stories

UK Stories

Higher education stories

UK consumers more frustrated by AI customer service
Customer Experience

UK consumers more frustrated by AI customer service

Six in 10 UK respondents said AI customer service was frustrating, with handovers to human staff proving a particular weak point.

By Regine Laguilles • 4 min read • 3 days ago
Salesforce offers free Slack Enterprise to UK students
Data Protection

Salesforce offers free Slack Enterprise to UK students

Millions of students could gain workplace AI skills as UK colleges and universities get free access to Slack Enterprise under a Salesforce programme.

By Sofiah Nichole Salivio • 4 min read • This month

Global Stories

Higher education stories

ANZ hackathon in Brisbane tackles cybercrime skills
Cybersecurity

ANZ hackathon in Brisbane tackles cybercrime skills

More than 100 students are tackling real-world scam and fraud scenarios as Queensland faces the highest share of Australia's cybercrime reports.

By Joseph Gabriel Lagonsin • 4 min read • Today
MongoDB appoints Massimo Merlo to lead UK & Ireland
Enterprise Resource Planning

MongoDB appoints Massimo Merlo to lead UK & Ireland

The database software group is expanding its Irish footprint with about 200 jobs by 2027, as it targets firms modernising systems and building AI apps.

By Mara Sugue • 4 min read • Yesterday
Ateneo opens AI olympiad search for Filipino students
Artificial Intelligence

Ateneo opens AI olympiad search for Filipino students

More than 80 schools have already signed up as the university-linked programme opens a free route to international AI contests for K-12 pupils.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Vector launches AI scenario simulator for workplace training
Data Privacy

Vector launches AI scenario simulator for workplace training

Nearly 1 million learners a year will get more interactive compliance training, as selected courses gain adaptive scenarios that respond in real time.

By Sean Mitchell • 4 min read • 3 days ago
When AI Grades Student Work, Who Checks the Feedback?
Large Language Models

When AI Grades Student Work, Who Checks the Feedback?

Schools and universities risk misjudging students if AI marks work without robust human oversight, as a Massachusetts error showed.

By Dr Alex Ezat Parnia • 5 min read • 3 days ago
Dell expands AI Factory with NVIDIA for enterprise use
Data Analytics

Dell expands AI Factory with NVIDIA for enterprise use

More than 6,500 enterprises are now using the platform as Dell adds software, deskside systems and servers to help move AI from pilot to production.

By Joseph Gabriel Lagonsin • 5 min read • Last week
Panopto launches AI tools to unlock video libraries
Enterprise Resource Planning

Panopto launches AI tools to unlock video libraries

Users can now search and reuse recorded lectures and training clips faster, as Panopto's new tools turn video libraries into study aids and answers.

By Sofiah Nichole Salivio • 4 min read • This month
Pearson launches career studios linking study & jobs
Artificial Intelligence

Pearson launches career studios linking study & jobs

Schools and employers may get clearer links between study and jobs as the pilot tools roll out, with wider release planned for 2027.

By Sofiah Nichole Salivio • 3 min read • This month
GFF AI appoints Meenakshi Arekar as chief risk officer
Disaster Recovery

GFF AI appoints Meenakshi Arekar as chief risk officer

As AI moves into core operations, the hire is designed to strengthen governance and resilience for regulated customers in Australia.

By Mara Sugue • 4 min read • This month
Mastek launches AI-native services to cut software costs
Customer Relationship Management

Mastek launches AI-native services to cut software costs

Enterprises could trim underused software spend as Mastek replaces legacy tools with AI-native services tied to business outcomes.

By Sofiah Nichole Salivio • 4 min read • This month
Turnitin says Clarity cuts AI-written student work
Generative AI

Turnitin says Clarity cuts AI-written student work

Australian and New Zealand students using Turnitin's monitored writing platform were about 40% less likely to submit work flagged as mostly AI-generated.

By Mara Sugue • 4 min read • This month

Stories from Other Regions

Higher education stories

Rodrigo elected first Asian woman to AI in education post
Higher education

Rodrigo elected first Asian woman to AI in education post

Her election strengthens Southeast Asia's voice in global AI-in-education research, as schools worldwide weigh training, infrastructure and equity concerns.

By Regine Laguilles • 4 min read • 2 days ago
TechnologyOne rethinks AI-enabled student services
Digital Transformation

TechnologyOne rethinks AI-enabled student services

Students could soon avoid hunting through university portals, as TechnologyOne's new AI agent handles enrolment, deferrals and course changes in one chat.

By David Shilovsky • 5 min read • 3 days ago
Tamr raises USD $21 million to expand AI data tools
Software-as-a-Service

Tamr raises USD $21 million to expand AI data tools

The funding will help Tamr speed up development of agentic features as enterprises struggle to make fragmented records usable for AI systems.

By Karen Joy Bacudo • 4 min read • Last week
Getmee AI expands coaching to Yucatán universities
Artificial Intelligence

Getmee AI expands coaching to Yucatán universities

Students across Yucatán will gain credited English and employability coaching as 21,000 learners at 18 public institutions join the rollout.

By Sofiah Nichole Salivio • 3 min read • This month