InsurTech Stories

UK Stories

InsurTech stories

SSP joins MGAA insurers & launches AI product platform

MGA insurers could cut product launch times from months to days as the software supplier targets faster configuration, testing and compliance.

By Sofiah Nichole Salivio • 4 min read • Last week

Data Protection

Lumera warns pension trustees on AI governance controls

Pension schemes face tighter scrutiny as reform-driven data growth makes AI oversight, accountability and human intervention more urgent.

By Sean Mitchell • 4 min read • Last week

Artificial Intelligence

Portage AI buys Insurwave submission-ingestion business

The deal gives specialty insurers faster submission handling, as Portage AI expands in London and Bermuda while Insurwave refocuses on risk monitoring.

By Joseph Gabriel Lagonsin • 5 min read • Last week

Data Protection

It's time insurance seeks out next gen responsible technologies

Trust is now a commercial issue for insurers, as Consumer Duty and wary customers push them towards transparent AI and fairer claims handling.

By Paula Milton • 5 min read • Last week

Global Stories

InsurTech stories

Data Protection

Healthcare data fuels underground cybercrime economy

Stolen patient records are now being traded alongside ransomware access, deepening risks for hospitals, suppliers and insurers across the sector.

By Mark Tarre • 4 min read • Yesterday

Digital Transformation

TCS wins Europe tech overhaul deal with Canada Life

The insurer's European operations will be refreshed under a multiyear TCS pact aimed at improving resilience, automation and user experience.

By Sean Mitchell • 3 min read • Yesterday

Digital Transformation

Instanda launches AI platform for insurance workflows

Insurers could cut email and spreadsheet bottlenecks as a governed system tracks underwriting referrals, complaints and renewals with audit trails.

By Joseph Gabriel Lagonsin • 4 min read • 2 days ago

Digital Transformation

Quant & IBM launch Ava at Fortitude Re to cut calls

The rollout has cut average handling time by three minutes and lifted first-call resolution to 86% at Fortitude Re.

By Sean Mitchell • 8 min read • Last week

Risk & Compliance

Waylens licenses InsureVision crash tech for fleet cameras

Fleet operators could gain crash confirmation and claims alerts within minutes, as 150,000 North American cameras get cloud-based VisionScore access.

By Mark Tarre • 4 min read • Last week

Customer Experience

Cover Genius & Traveloka launch travel cover in Australia

Australian Traveloka customers can now add cancellation protection at checkout, as the platform broadens its partnership with Cover Genius across markets.

By Mark Tarre • 3 min read • Last week

Digital Transformation

ADIA takes minority stake in Sapiens as AI push grows

Its London move puts Sapiens closer to insurers and talent as ADIA becomes a significant minority shareholder in the software group.

By Karen Joy Bacudo • 3 min read • Last week

Security Operations Centres

eSentire adds offensive AI features & names cyber chief

Security teams face faster attack cycles as eSentire extends Atlas with agentic AI and appoints Ilan Mindel as Chief Cyber Officer.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

KYND launches cyber analytics in 15 languages for SMEs

Insurers and brokers may find it easier to assess SME cyber exposure after KYND expanded its risk platform into 15 local languages.

By Joseph Gabriel Lagonsin • 3 min read • Last week

Digital Transformation

Vitesse warns of insurance finance infrastructure gaps

Disconnected payments and data systems are slowing claims settlement and trapping capital across insurance finance operations, the paper says.

By Karen Joy Bacudo • 4 min read • Last month

Digital Transformation

Talkdesk launches proactive AI agents for retail, finance

Retailers and lenders could recover lost sales and automate compliance-heavy outreach as Talkdesk expands AI beyond inbound service tasks.

By Karen Joy Bacudo • 3 min read • Last month

Digital Transformation

DXC wins Celent award for Assure Integral platform

Insurers in Asia-Pacific are under pressure to modernise core systems as DXC's Assure Integral gains recognition for handling multiple lines of business.

By Mark Tarre • 4 min read • Last month

Digital Transformation

CrowdStrike expands QuiltWorks with cyber insurers

Cyber insurers are now joining CrowdStrike's front-line AI risk framework as boards face faster exploit-to-loss cycles and tougher underwriting scrutiny.

By Joseph Gabriel Lagonsin • 4 min read • Last month