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Zendesk to acquire Forethought in agentic AI expansion
Digital Transformation

Zendesk to acquire Forethought in agentic AI expansion

Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026
AI leaders lack rules & data to scale finance tools
Manufacturing

AI leaders lack rules & data to scale finance tools

AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.

By Karen Joy Bacudo • 4 min read • Thu, 12th Mar 2026
Manulife picks Akka to power enterprise agentic AI
DevOps

Manulife picks Akka to power enterprise agentic AI

Manulife taps Akka's runtime to harden and scale its beta enterprise agentic AI platform for regulated, business-critical workloads.

By Mark Tarre • 4 min read • Thu, 12th Mar 2026
NTT DATA unveils global Nvidia-powered AI factories
Network Infrastructure

NTT DATA unveils global Nvidia-powered AI factories

NTT DATA launches Nvidia-based 'enterprise AI factories' to help global firms standardise, scale and govern production AI deployments.

By Sofiah Nichole Salivio • 4 min read • Wed, 11th Mar 2026
Workiva unveils AI-ready GRC platform for real-time audit
Data Analytics

Workiva unveils AI-ready GRC platform for real-time audit

Workiva launches AI-ready GRC platform to deliver real-time audit, automated controls testing and connected reporting for finance and risk teams.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 10th Mar 2026
AI agents and enterprise transformation: Turning hype into measurable value in 2026
Data Protection

AI agents and enterprise transformation: Turning hype into measurable value in 2026

In 2026, AI agents move from pilots to the enterprise core, forcing firms to prove measurable value under tight governance.

By Rasangi De Silva • 6 min read • Fri, 6th Mar 2026
HPE complete care service: Refocused for your AI advantage
Hybrid Cloud

HPE complete care service: Refocused for your AI advantage

HPE revamps Complete Care Service into a unified, AI-powered support model to simplify hybrid IT, bridge silos and scale enterprise AI.

By Mark Bakker • 5 min read • Fri, 6th Mar 2026
Agentic AI and the question of equitable intelligence
Digital Transformation

Agentic AI and the question of equitable intelligence

Agentic AI promises autonomy but raises urgent questions over whose values guide its decisions and how equity is safeguarded in practice.

By Marlene Wolfgruber • 4 min read • Fri, 6th Mar 2026
Mid-market firms stall at pilot stage for agentic AI
DevOps

Mid-market firms stall at pilot stage for agentic AI

Most mid-market firms are stuck in pilot agentic AI trials as governance lags, even while 43% leapfrog directly into agent-based systems.

By Shannon Williams • 4 min read • Thu, 5th Mar 2026
Hyland unveils AI tools to streamline hospital admin
Digital Transformation

Hyland unveils AI tools to streamline hospital admin

Hyland launches AI tools to automate hospital records and billing workflows, aiming to cut admin workloads and speed access to patient data.

By Sofiah Nichole Salivio • 4 min read • Thu, 5th Mar 2026
Broadcom unveils VMware Telco Cloud to cut costs, power
Virtualisation

Broadcom unveils VMware Telco Cloud to cut costs, power

Broadcom launches VMware Telco Cloud Platform 9, promising operators up to 40% TCO savings and 30% lower power use in data centres.

By Sean Mitchell • 4 min read • Tue, 3rd Mar 2026
AI is accelerating women's impact in tech - here's what it looks like up close
DevOps

AI is accelerating women's impact in tech - here's what it looks like up close

AI is freeing women in tech from admin drudgery, giving them space to think, lead and amplify their impact across delivery and design.

By Lorraine Sinnott • 3 min read • Tue, 3rd Mar 2026
Quanton rebrands as AI partner to take pilots to scale
Digital Transformation

Quanton rebrands as AI partner to take pilots to scale

Quanton ditches pure automation tag to relaunch as an AI transformation partner, promising to help ANZ firms push pilots into production.

By Catherine Knowles • 5 min read • Mon, 2nd Mar 2026
ABBYY adds 22 patents to expand AI document automation
Manufacturing

ABBYY adds 22 patents to expand AI document automation

ABBYY secures 22 new AI and OCR patents, expanding its portfolio beyond 400 as document automation rivals race to protect key technologies.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 28th Feb 2026
Confluent links AI agents & boosts anomaly detection
DevOps

Confluent links AI agents & boosts anomaly detection

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

By Sean Mitchell • 4 min read • Fri, 27th Feb 2026
ABBYY expands document AI patent portfolio as GenAI grows
Digital Transformation

ABBYY expands document AI patent portfolio as GenAI grows

ABBYY adds 22 patents to its document AI arsenal, pitching 'purpose-built' tech for safer enterprise use as generative AI uptake accelerates.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
Maisa's AI 'digital workers' fuel 400% growth surge
Manufacturing

Maisa's AI 'digital workers' fuel 400% growth surge

Maisa's auditable AI “digital workers” drive 400% annual growth and fivefold client surge as enterprises demand accountable automation.

By Shannon Williams • 4 min read • Fri, 27th Feb 2026

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Intelligent automation stories