SecurityBrief UK - Technology news for CISOs & cybersecurity decision-makers

KPIs stories

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Five metrics every successful professional services firm uses to remain profitable
Last month
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project management
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cx
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martech
Professional services firms boost profitability through understanding core metrics as insight into these factors enables targeted improvement.
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Over 50% of businesses hit by security gaps due to under-resourced teams
Last month
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ueba
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breach prevention
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cybersecurity
Exabeam and IDC's report reveals that 57% of global firms faced serious cyberattacks in the past year due to security team overload and lack of automated threat detection.
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Revolent & Snowflake unite to combat global data skills gap
Wed, 31st Jan 2024
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big data
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bi
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cdp
Revolent partners with Snowflake to curate a data engineering training programme, aiming to fill the skills gap manifesting in tech industries globally.
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Cybersecurity outsourcing underperformance alarms UK financial sector
Tue, 23rd Jan 2024
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outsourcing
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cybersecurity
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cso / ciso
Alarming underperformance in outsourced cybersecurity suppliers has increases breach risk to the UK's financial sector.
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Many organisations still lack formal IT security training in 2024
Wed, 20th Dec 2023
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it training
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cybersecurity
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kpis
In 2024, over 30% of organisations fail to execute cybersecurity drills regularly, and 40% lack proper IT security training.
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Tech investment key to growth for architecture & engineering firms by 2024
Thu, 14th Dec 2023
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digital transformation
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kpis
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csr
Digital innovation key for long-term resilience and growth for architecture and engineering firms, says Deltek report.
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IDC predicts surge in AI investments and global adoption by 2024
Fri, 24th Nov 2023
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martech
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cx
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compliance
IDC anticipates a considerable rise in AI investments and global adoption, potentially exceeding $500 billion by 2027.
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Successful digital transformation strategies for future-ready organisations
Tue, 21st Nov 2023
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digital transformation
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it automation
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ai
In a digitally driven environment, companies that fail to realise the need for ongoing transformation will fall behind competitors and face failure.
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Cloud skills gap deters digital transformation & threatens financial objectives
Thu, 9th Nov 2023
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cloud services
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digital transformation
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productivity
A global cloud skills gap is hampering digital transformation and may impact financial goals, finds a SoftwareOne study.
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Digital Island’s new workshop for superior contact centres
Tue, 9th May 2023
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contact centre
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cx
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martech
Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.
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How outsourcing payroll can deliver a measurable ROI
Mon, 27th Feb 2023
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payroll systems
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outsourcing
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investment
Given payroll's importance and complexity, it's understandable that payroll professionals are under increasing pressure to get it right.
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Cyara Expands Executive Team to Drive Growth
Thu, 16th Feb 2023
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cx
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martech
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kpis
Automated CX platform, Cyara, expands executive team with three global appointments including Chief Sales Officer, VP of Products, and VP of Growth.
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Mantel Group appoints Durbin as Chief Executive Officer
Fri, 2nd Dec 2022
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security posture
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automation
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kpis
Mantel Group launches Cyber@Mantel to accelerate large-scale cybersecurity initiatives and improve protection of IT environments. Adam Durbin named CEO.
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Macquarie DC highlights importance of data sovereignty and localisation
Fri, 11th Nov 2022
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data protection
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data centre operators
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macquarie telecom
Data sovereignty and localisation must be prioritised in Australian data centres, says Macquarie Data Centres executive. Trust is crucial.
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Online shopping delivers unhappy returns to fashion retailers
Thu, 8th Sep 2022
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open source
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retail
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online shopping
Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.
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IT teams deploy powerful technologies to enable remote work
Tue, 17th May 2022
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contact centre
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wfh
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martech
Freshworks' annual benchmark report shows a 23% improvement in IT ticket resolution speed as remote work increased.
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How to determine if a DevOps transformation is on track
Fri, 23rd Jul 2021
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devops
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digital transformation
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project management
While many organisations have decided to undertake a DevOps transformation, scaling this in hybrid IT environments can present major challenges.
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Tableau rolls out offering for greater data modelling capabilities
Thu, 14th May 2020
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tableau
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data management
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kpis
Tableau rolls out 2020.2 with new data model and mobile KPI Metrics for streamlined analysis.
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IDC: Top 10 trends for NZ’s digital transformation
Tue, 12th Feb 2019
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digital transformation
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ai
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bots
The CDO title is declining, 40% of us will be working with bots, the Net Promoter Score will be key to success, and more.
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How to take your MSP game to the next level with services automation
Thu, 26th Jul 2018
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managed services
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crm
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martech
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.
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The problems with partner reward programmes
Tue, 3rd Jul 2018
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partner programmes
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channel rewards
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retail
Incentive structures in the ICT industry are driving poor outcomes, with badly designed systems leading to unintended consequences.
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Anam SMS firewall gains Tier 1 status in Rocco report
Thu, 23rd Nov 2017
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firewall
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cloud services
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partner programmes
Up-and-coming firewall vendor Anam Technologies has been rated a top A2P SMS Firewall vendor by mobile network operators.
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Businesses need to incorporate technology and 'embrace digital transformation'
Mon, 10th Oct 2016
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digital transformation
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cx
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martech
CA Technologies’ global study takes a look into the impact that digital transformation is having on enterprises in Asia Pacific and Japan.
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Organisations should measure and report on security metrics, says exec
Fri, 23rd Sep 2016
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cybersecurity
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rsm australia
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kpis
RSM urges companies to adopt security metrics for transparent, effective cyber risk management, says expert Michael Shatter.