Five metrics every successful professional services firm uses to remain profitable
Professional services firms boost profitability through understanding core metrics as insight into these factors enables targeted improvement.
Over 50% of businesses hit by security gaps due to under-resourced teams
Exabeam and IDC's report reveals that 57% of global firms faced serious cyberattacks in the past year due to security team overload and lack of automated threat detection.
Revolent & Snowflake unite to combat global data skills gap
Revolent partners with Snowflake to curate a data engineering training programme, aiming to fill the skills gap manifesting in tech industries globally.
Cybersecurity outsourcing underperformance alarms UK financial sector
Alarming underperformance in outsourced cybersecurity suppliers has increases breach risk to the UK's financial sector.
Many organisations still lack formal IT security training in 2024
In 2024, over 30% of organisations fail to execute cybersecurity drills regularly, and 40% lack proper IT security training.
Tech investment key to growth for architecture & engineering firms by 2024
Digital innovation key for long-term resilience and growth for architecture and engineering firms, says Deltek report.
IDC predicts surge in AI investments and global adoption by 2024
IDC anticipates a considerable rise in AI investments and global adoption, potentially exceeding $500 billion by 2027.
Successful digital transformation strategies for future-ready organisations
In a digitally driven environment, companies that fail to realise the need for ongoing transformation will fall behind competitors and face failure.
Cloud skills gap deters digital transformation & threatens financial objectives
A global cloud skills gap is hampering digital transformation and may impact financial goals, finds a SoftwareOne study.
Digital Island’s new workshop for superior contact centres
Digital Island has launched Customer Experience Accelerator Lab to help businesses get the most out of their contact centre operations.
How outsourcing payroll can deliver a measurable ROI
Given payroll's importance and complexity, it's understandable that payroll professionals are under increasing pressure to get it right.
Cyara Expands Executive Team to Drive Growth
Automated CX platform, Cyara, expands executive team with three global appointments including Chief Sales Officer, VP of Products, and VP of Growth.
Mantel Group appoints Durbin as Chief Executive Officer
Mantel Group launches Cyber@Mantel to accelerate large-scale cybersecurity initiatives and improve protection of IT environments. Adam Durbin named CEO.
Macquarie DC highlights importance of data sovereignty and localisation
Data sovereignty and localisation must be prioritised in Australian data centres, says Macquarie Data Centres executive. Trust is crucial.
Online shopping delivers unhappy returns to fashion retailers
Consumers now demand greater freedom and flexibility as their browsing, shopping and purchase activities have shifted from in-store to primarily online.
IT teams deploy powerful technologies to enable remote work
Freshworks' annual benchmark report shows a 23% improvement in IT ticket resolution speed as remote work increased.
How to determine if a DevOps transformation is on track
While many organisations have decided to undertake a DevOps transformation, scaling this in hybrid IT environments can present major challenges.
Tableau rolls out offering for greater data modelling capabilities
Tableau rolls out 2020.2 with new data model and mobile KPI Metrics for streamlined analysis.
IDC: Top 10 trends for NZ’s digital transformation
The CDO title is declining, 40% of us will be working with bots, the Net Promoter Score will be key to success, and more.
How to take your MSP game to the next level with services automation
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.
The problems with partner reward programmes
Incentive structures in the ICT industry are driving poor outcomes, with badly designed systems leading to unintended consequences.
Anam SMS firewall gains Tier 1 status in Rocco report
Up-and-coming firewall vendor Anam Technologies has been rated a top A2P SMS Firewall vendor by mobile network operators.
Businesses need to incorporate technology and 'embrace digital transformation'
CA Technologies’ global study takes a look into the impact that digital transformation is having on enterprises in Asia Pacific and Japan.
Organisations should measure and report on security metrics, says exec
RSM urges companies to adopt security metrics for transparent, effective cyber risk management, says expert Michael Shatter.