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Managed Services stories - Page 5
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
TCS to modernise Flight Centre's global tech services
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digital transformation
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cx
TCS will overhaul Flight Centre's global tech backbone, standardising cloud, networks and platforms to boost resilience and performance.
Four Sage executives named to 2026 CRN Channel Chiefs list
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digital transformation
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hcm
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it automation
Sage sees four senior leaders named 2026 CRN Channel Chiefs as it leans on partners to drive AI-led growth for SMB finance and HR.
Bank ABC migrates ila Bank to Temenos core on AWS cloud
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dr
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digital transformation
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hyperscale
Bank ABC shifts ila Bank onto Temenos core on AWS in Bahrain, kicking off a wider cloud-led core banking transformation programme.
Expereo & Cato unite to simplify global WAN security
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firewalls
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network infrastructure
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digital transformation
Expereo and Cato Networks join forces to offer multinational firms unified managed connectivity and cloud security via a single provider.
AudioCodes expands certified voice devices for Webex
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uc
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digital transformation
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partner programmes
AudioCodes expands its Webex Calling-certified range with new 400HD desk phones and MediaPack gateways to ease cloud and analogue migration.
Kocho taps Zadara for sovereign AI cloud in VMware shift
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virtualisation
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hybrid cloud
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digital transformation
Kocho partners with Zadara for a sovereign AI cloud platform, curbing VMware reliance and scaling Microsoft-aligned, multi-tenant services.
Lexful launches AI-first IT documentation tool for MSPs
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digital transformation
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it automation
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partner programmes
Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.
Nebula & Meter partner to scale global network services
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firewalls
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network infrastructure
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devops
Nebula and Meter team up to speed global rollouts of subscription-based enterprise networks via resellers, promising faster, consistent support.
Smart CT wins Toshiba deal to support 32 UK retailers
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datacentre infrastructure
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martech
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commerce systems
Smart CT secures three-year Toshiba deal to maintain tills and tech for 32 UK high street retailers, handling 10,000 callouts annually.
11:11 Systems names winners of 2025 UK, Europe awards
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dr
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digital transformation
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advanced persistent threat protection
11:11 Systems names Softcat, Colo insight, Creative ITC and Interstellar among winners in new 2025 UK and Europe partner awards scheme.
Westcon-Comstor launches Tech Insights for EMEA partners
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data protection
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hybrid cloud
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digital transformation
Westcon-Comstor unveils free Tech Insights programme to help EMEA partners assess cyber risk and AI data readiness for customers.
TP-Link expands Irish channel reach with Renaissance deal
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network infrastructure
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digital transformation
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sdn
TP-Link chooses Renaissance to distribute Omada in Ireland, boosting cloud-managed networking options for resellers and MSPs nationwide.
Pure Storage unveils new top partner tier & services push
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storage
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data protection
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private cloud
Pure Storage launches an Ambassador partner tier and boosts services focus, aiming to deepen channel skills in AI, cyber resilience and cloud.
Zellis retains EcoVadis Silver, boosts ESG progress
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hcm
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partner programmes
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supply chain
Zellis keeps EcoVadis Silver for a third year with an improved score, underscoring rising ESG expectations in regulated supply chains.
Rimini Street urges ERP users to defy upgrade pressure
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data analytics
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digital transformation
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it automation
Rimini Street urges ERP users to resist vendor upgrade pressure, touting Smart Path and Agentic AI as cheaper, longer-life alternatives.
Highlight appoints new CEO as founder becomes Chairman
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devops
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digital transformation
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partner programmes
Highlight names Martin Saunders CEO as founder Richard Thomas becomes Chairman in leadership reshuffle to drive partner-led growth.
Pure Storage unveils Ambassador tier in EMEA revamp
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storage
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data protection
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dr
Pure Storage launches elite Ambassador tier and solution badges in EMEA, sharpening services-led partner focus on AI, cloud and cyber resilience.
Owl Labs unveils Meeting Owl 5 Pro for hybrid rooms
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uc
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partner programmes
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digital entertainment
Owl Labs launches Meeting Owl 5 Pro, a 360° hybrid room hub with HDMI, Ethernet and IT tools, starting at GBP £2,399 in the UK.
Sixthfin launches Closing to streamline UK finance
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data analytics
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digital transformation
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fintech
Sixthfin debuts Closing in the UK, an AI-enabled tool to automate period-end account reconciliation and tighten financial close controls.
How digital service is transforming global cash cycles
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data analytics
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digital transformation
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cx
From AI analytics to remote fixes, digital service is reshaping cash operations, boosting uptime, trust, and sustainability at every stage.