Merchants stories

Mastercard and Lobster.cash to let OpenClaw users authorise AI agents to spend on existing cards, backed by Verifiable Intent.

Blackhawk Network has unveiled a Digital Wallet API that lets brands pool gift cards, refunds, loyalty rewards and promo credit into one spendable balance.

American Express adds AI agent safeguards and purchase protection as it opens a developer kit for software-led buying.

Paysecure and Yaspa team up to add open banking, fraud controls and account-to-account payments to merchants' checkout flows.

Token.io launches Account on File to make Pay by Bank a near one-tap checkout, cutting steps and boosting conversion for UK and EU merchants.

Ecommpay clinches Anti-fraud Solution and Financial Inclusion titles at the FSTech Awards 2026, underscoring its payments innovation.

Modern Treasury joins Mastercard's Crypto Partner Program to power fiat-crypto on/off-ramps and cross-border blockchain payment flows.

Unlimit appoints Irene Skrynova CEO of global payments to unify its processing, product and tech as it pivots to financial infrastructure.

Diverse teams are reshaping the payments industry, turning personal insight into the hidden infrastructure behind global growth.

Entersekt boosts leadership as it tops 10bn transactions and posts 30% North American growth, adding senior hires to drive expansion.

Paysecure wins Best Payments Industry Newcomer at the 2026 Card and Payments Awards in London for its fast-growing orchestration platform.

Holiday refunds jumped 18.1% in 2025, with each USD $1 million in refunds costing retailers about USD $1.3 million once overheads are included.

Gr4vy launches Silent Mode to let merchants trial multiple fraud tools in parallel on live payments without affecting real customer outcomes.

EU rules are turning the checkout into a compliance hub, pushing retailers to rethink POS tech, processes and in-store customer journeys.

BioCatch warns AI shopping agents will turbocharge online fraud, urging banks and retailers to distinguish helpful bots from criminal misuse.

Blink launches Card Present API to let ISVs add in-person card payments with real-time reporting and managed terminal support.

Ant backs Google's new Universal Commerce Protocol to standardise how AI agents handle shopping, payments and post-purchase support.

Mastercard and TerraPay team up to let mobile wallet users tap and pay at over 150 million Mastercard contactless locations worldwide.

Forter launches Prism AI copilot and fresh benchmarks as agentic activity soars 2,107% and automated fraud attempts jump 202%.

Ecommpay has been shortlisted for four FStech 2025 awards, underlining its role in driving innovation, security and inclusion in payments.