Online shopping stories - Page 2

Black Friday splurge triggers record December returns surge as ReBound warns rapid send-backs are straining retailers’ peak operations.

New UK platform FOLO-UP uses AI to flag unsafe products on major online marketplaces, pressuring retailers to pull dangerous listings.

Retailers brace for 2026 as AI, new packaging rules and reCommerce transform warehouse fulfilment, unboxing and returns strategies.

Perforce CTO Rod Cope predicts context and agentic AI will transform coding, jobs and security as ambient systems quietly permeate daily life.

Cyber Monday online orders in the UK surged, running about 70% higher than Black Friday as shoppers held out for last-minute deals.

Bad data is quietly wrecking Asia’s eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.

UK retailers brace for a GBP £1.05bn blow from 52 million post-Christmas gift returns, as hybrid shopping and fashion fit issues drive costs.

Australians are reshaping Boxing Day, prioritising essentials, thrift and online safety over impulse spending amid cost-of-living strain.

AI tools and online deals help drive a 5% rise in Australian Christmas retail spending, with discount and department stores surging.

Automation, on-device AI and smarter device management are set to transform Canada’s frontline industries and redefine digital operations by 2026.

Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.

Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me’s study of reviews finds.

Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.

North American shoppers now prize data privacy and trust over convenience, putting fresh pressure on retailers ahead of the holiday season.

Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers’ margins.

A vast Coupang data breach and mass camera hacks in South Korea expose Asia’s widening cyber security gaps and weak identity defences.

Verified brand logos in emails are boosting Australians’ trust and clicks in Boxing Day sales, as AI-driven phishing threats intensify.

Online marketplaces now dominate UK high-value shopping journeys, as brands risk invisibility without strong, optimised product data.

Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.

Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.