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Beyond the dashboard: Why context and clarity are the future of customer experience
Digital Transformation

Beyond the dashboard: Why context and clarity are the future of customer experience

Customer experience is evolving from ticket-taking to strategic, context-rich advisory, where clear narratives turn raw data into real business value.

By Isabella Benzie • 3 min read • Wed, 4th Mar 2026
Apple unveils iPhone 17e & faster M4-powered iPad Air
Unified Communications

Apple unveils iPhone 17e & faster M4-powered iPad Air

Apple launches lower-priced iPhone 17e and faster M4 iPad Air, expanding custom chips, Apple Intelligence and satellite features.

By Sean Mitchell • 5 min read • Tue, 3rd Mar 2026
Confluent links AI agents & boosts anomaly detection
DevOps

Confluent links AI agents & boosts anomaly detection

Confluent upgrades its AI toolkit to link agents over live data streams and add multivariate anomaly detection for faster issue spotting.

By Sean Mitchell • 4 min read • Fri, 27th Feb 2026
Cloudflare unveils vinext, a Vite-based Next.js rival
Edge Computing

Cloudflare unveils vinext, a Vite-based Next.js rival

Cloudflare launches vinext, a Vite-powered Next.js alternative promising faster builds, leaner bundles and one-command Workers deployment.

By Sofiah Nichole Salivio • 5 min read • Fri, 27th Feb 2026
Unit4 makes Success4U default model for ERPx delivery
Digital Transformation

Unit4 makes Success4U default model for ERPx delivery

Unit4 makes its Success4U subscription the default model for ERPx and ERP delivery, promising faster, more predictable SaaS rollouts.

By Sean Mitchell • 4 min read • Thu, 26th Feb 2026
Snowflake expands Cortex Code CLI with dbt, Airflow
DevOps

Snowflake expands Cortex Code CLI with dbt, Airflow

Snowflake adds dbt and Apache Airflow support to Cortex Code CLI and unveils its first standalone subscription for non-Snowflake users.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 24th Feb 2026
Firgun backs Photonic from its $250m fund
Semiconductors

Firgun backs Photonic from its $250m fund

Firgun's debut quantum fund deal backs Canada's Photonic from its $250m pot, deepening cross-border UK-North America ties.

By Catherine Knowles • 4 min read • Sun, 15th Feb 2026
Emburse unveils AI tool to tighten expense controls
Data Analytics

Emburse unveils AI tool to tighten expense controls

Emburse launches AI-powered Assurance tool to spot expense errors and fraud earlier, easing audit workloads and speeding reimbursements.

By Sofiah Nichole Salivio • 3 min read • Thu, 12th Feb 2026
OpenAI unveils Frontier to deploy AI coworkers at scale
Software-as-a-Service

OpenAI unveils Frontier to deploy AI coworkers at scale

OpenAI has launched Frontier, an enterprise platform to deploy AI coworkers at scale by unifying data, tools and governance across firms.

By Mark Tarre • 4 min read • Wed, 11th Feb 2026
FICO named Leader in Gartner 2026 decision intelligence
Software-as-a-Service

FICO named Leader in Gartner 2026 decision intelligence

FICO has been named a Leader in Gartner's 2026 Magic Quadrant for Decision Intelligence Platforms, recognising its execution and vision.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Feb 2026
Hype & Dexter rebrands to Avidly APAC in ANZ shift
Customer Relationship Management

Hype & Dexter rebrands to Avidly APAC in ANZ shift

Hype & Dexter has rebranded as Avidly APAC, aligning with Avidly Group to scale HubSpot-focused services across Australia and New Zealand.

By Mark Tarre • 4 min read • Fri, 30th Jan 2026
Tricentis hires new leaders to drive AI powered growth
DevOps

Tricentis hires new leaders to drive AI powered growth

Tricentis hires two senior leaders to accelerate AI-led growth after hitting USD $400 million ARR and securing USD $1.33 billion backing.

By Sofiah Nichole Salivio • 4 min read • Wed, 28th Jan 2026
Qubitra plots quantum push for finance & marketplace
Digital Transformation

Qubitra plots quantum push for finance & marketplace

Qubitra, backed by SC Ventures and Fujitsu, maps out quantum apps and a marketplace to push finance use cases into production by 2026.

By Mark Tarre • 4 min read • Wed, 21st Jan 2026
ABBYY, Desktop Imaging automate NZ council rebates, invoices
Document Management

ABBYY, Desktop Imaging automate NZ council rebates, invoices

AI document tools slash manual workloads at Wellington City Council and Fire and Emergency New Zealand, boosting compliance and payment speed.

By Joseph Gabriel Lagonsin • 3 min read • Thu, 15th Jan 2026
IDeaS scores triple recognition at 2026 HotelTechAwards
Digital Transformation

IDeaS scores triple recognition at 2026 HotelTechAwards

IDeaS wins twice and places once at the 2026 HotelTechAwards, underscoring growing demand for connected hotel revenue and planning tools.

By Karen Joy Bacudo • 3 min read • Thu, 15th Jan 2026
Stagwell unveils The Machine AI offering for marketers
Unified Communications

Stagwell unveils The Machine AI offering for marketers

Stagwell launches The Machine, an AI “agentic OS” that unifies marketers' existing tools like Figma, Slack, Teams and Adobe into one layer.

By Catherine Knowles • 4 min read • Thu, 8th Jan 2026

Stories from Other Regions

Optimization stories

Indian firms struggle to turn AI pilots into real ROI gains
Digital Transformation

Indian firms struggle to turn AI pilots into real ROI gains

Indian firms ramp up AI pilots for customer engagement and marketing, but most still struggle to prove real returns and scale deployments.

By Kaleah Salmon • 4 min read • Wed, 14th Jan 2026