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PayPal stories

KYA is the new KYC: The payment identity problem AI commerce cannot afford to ignore
Biometrics

KYA is the new KYC: The payment identity problem AI commerce cannot afford to ignore

High decline rates and chargeback risk are already hitting merchants as AI agents struggle to pass payment checks built for human shoppers.

By Alpesh Patel • 5 min read • This month

Global Stories

PayPal stories

PayPal & Anthropic launch AI course for small firms
Digital Transformation

PayPal & Anthropic launch AI course for small firms

Smaller firms could gain a route into AI as the free course tackles training gaps, with 73% saying they lack the tools to adopt it.

By Karen Joy Bacudo • 4 min read • Last week
ServiceNow unveils Otto & expands AI Control Tower
Digital Transformation

ServiceNow unveils Otto & expands AI Control Tower

The move aims to help enterprises govern AI tools across clouds and systems as they wrestle with rising risk, complexity and automation.

By Sofiah Nichole Salivio • 5 min read • This month
Testlio names Darin Brown Chief Technology and Product Officer
DevOps

Testlio names Darin Brown Chief Technology and Product Officer

The hire comes as companies face mounting pressure to validate AI features and core software before release, boosting demand for Testlio's services.

By Sofiah Nichole Salivio • 3 min read • This month
PayPal reshuffles into three divisions as executives shift
Crypto

PayPal reshuffles into three divisions as executives shift

The payments group has streamlined reporting lines and named new leaders after combining checkout, Venmo, services and crypto into three units.

By Karen Joy Bacudo • 4 min read • This month
Codat launches advisory intelligence platform for banks
Data Analytics

Codat launches advisory intelligence platform for banks

Banks are under pressure to turn scattered customer data into actionable advice as BMO adopts Codat’s new platform for client conversations.

By Karen Joy Bacudo • 4 min read • This month
Feedonomics launches AI shopping catalogue exports
DataCentre infrastructure

Feedonomics launches AI shopping catalogue exports

Merchants may need to adapt product data as AI assistants increasingly shape online shopping and determine which items appear first.

By Sofiah Nichole Salivio • 3 min read • Last month
Payment firms expand into broader merchant services
Customer Relationship Management

Payment firms expand into broader merchant services

Merchants could soon get payments, loyalty, lending and checkout tools from one supplier as firms chase fuller control of commerce.

By Karen Joy Bacudo • 5 min read • Last month
VIPRE report says attackers shift to trusted services
Endpoint Protection

VIPRE report says attackers shift to trusted services

Attackers are leaning on trusted web services and familiar brands to slip past filters, with phishing and spam still dominating inbox threats.

By Shannon Williams • 4 min read • Last month
Google Cloud launches Gemini Enterprise Agent Platform
Unified Communications

Google Cloud launches Gemini Enterprise Agent Platform

Customers will build and manage AI agents in one place as Google Cloud folds Vertex AI services into Gemini Enterprise Agent Platform.

By Sean Mitchell • 5 min read • Last month
Adobe expands AI partner network for customer experience
Unified Communications

Adobe expands AI partner network for customer experience

Businesses can now run campaign analysis, customer support and checkout tasks across over 30 AI platforms through Adobe's expanded network.

By Sean Mitchell • 4 min read • Last month
Mirantis integrates NVIDIA Run:ai to speed AI deployment
Virtualisation

Mirantis integrates NVIDIA Run:ai to speed AI deployment

Enterprises could cut the time needed to bring GPU systems into use, as the integration automates deployment of AI workloads and orchestration.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

PayPal stories

Primer raises USD $100 million to boost AI & US growth
Fintech

Primer raises USD $100 million to boost AI & US growth

The payments infrastructure firm plans to hire up to 50 people in the US as it channels fresh capital into AI tools and expansion.

By Karen Joy Bacudo • 4 min read • Last week
Commerce unveils AI-led eCommerce & payments updates
Digital Transformation

Commerce unveils AI-led eCommerce & payments updates

Merchants are set to gain faster checkout, broader payment options and AI shopping tools as Commerce expands its platform updates.

By Sofiah Nichole Salivio • 4 min read • This month
ANZ boosts Plus transfers with tracking & fraud checks
Fintech

ANZ boosts Plus transfers with tracking & fraud checks

Customers can now track overseas payments in ANZ Plus, with near real-time transfers on some routes and extra scam protections added.

By Catherine Knowles • 4 min read • This month
Australian businesses embrace social selling, PayPal says
Digital Transformation

Australian businesses embrace social selling, PayPal says

Social platforms now account for 11% of online sales in Australia, with smaller firms driving a rapid shift to direct digital storefronts.

By Sean Mitchell • 3 min read • Last month
Feedonomics launches AI catalogue exports for merchants
Digital Transformation

Feedonomics launches AI catalogue exports for merchants

Large merchants can now push product catalogues into AI shopping tools, with Dell among the first to test the new service.

By Sofiah Nichole Salivio • 4 min read • Last month