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Retail Stories - Page 82

UK Stories

Retail stories

UK report: alarming rise in online return fraud & abuse
Customer Experience

UK report: alarming rise in online return fraud & abuse

UK shoppers cause rise in return fraud: 38% admit to fraudulent behaviour in the past year, reveals Loop report, putting retailers under strain.

By Kaleah Salmon • 3 min read • Thu, 16th May 2024

Global Stories

Retail stories

New report reveals shifting consumer priorities in 2024 retail
Supply Chain

New report reveals shifting consumer priorities in 2024 retail

In 2024, transparency and pricing have overtaken next-day delivery as top consumer priorities, pushing retailers to refine logistics and embrace connected commerce, Linnworks reports.

By Kaleah Salmon • 3 min read • Tue, 21st May 2024
Vudoo partners with AWS to revolutionise shoppable video tech
Unified Communications

Vudoo partners with AWS to revolutionise shoppable video tech

Melbourne's Vudoo partners with Amazon Web Services, elevating its status as a top eCommerce tech provider through innovative in-stream checkout technology.

By Sean Mitchell • 2 min read • Mon, 20th May 2024
Zitcha names Josh Forsyth as APAC sales lead amid expansion
Digital Signage

Zitcha names Josh Forsyth as APAC sales lead amid expansion

Zitcha has named Josh Forsyth as APAC sales lead to drive its growth in Australia, New Zealand, and Asia, leveraging the retail media market's burgeoning potential.

By Imee Dequito • 3 min read • Mon, 20th May 2024
Miros unveils AI tech to revolutionise online shopping experience
Customer Experience

Miros unveils AI tech to revolutionise online shopping experience

Miros has launched innovative AI-driven features to transform online shopping, offering tagless and wordless search, leading to significant boosts in sales and user satisfaction.

By Sean Mitchell • 3 min read • Fri, 17th May 2024
Manhattan Associates unveils GenAI chatbot for customer service
Unified Communications

Manhattan Associates unveils GenAI chatbot for customer service

Manhattan Associates has unveiled Manhattan Active Maven, a GenAI solution poised to revolutionise customer service with enhanced chatbots and streamlined operations.

By Sean Mitchell • 2 min read • Fri, 17th May 2024
Revenue Grid sees global surge in platform adoption & retention
Customer Relationship Management

Revenue Grid sees global surge in platform adoption & retention

Revenue Grid reported today that its platform is seeing increased global adoption, highlighting its commitment to advancing revenue intelligence.

By Sean Mitchell • 2 min read • Fri, 17th May 2024
SAS & NET2GRID join forces to transform energy intelligence
Software-as-a-Service

SAS & NET2GRID join forces to transform energy intelligence

NET2GRID and SAS have partnered to revolutionise customer intelligence and DER grid planning in the energy sector with advanced AI and analytics tools.

By Catherine Knowles • 2 min read • Fri, 17th May 2024
Why powerful, secure networks are critical for first-class healthcare
Digital Transformation

Why powerful, secure networks are critical for first-class healthcare

In the wake of the pandemic, healthcare faces staff shortages, cyber threats, and budget constraints, making robust, secure networks essential for top-tier medical care.

By Carmelo Calafiore • 3 min read • Fri, 17th May 2024
Consumers struggle to spot AI images, call for regulation
Artificial Intelligence

Consumers struggle to spot AI images, call for regulation

Consumers are struggling to identify AI-generated images and are calling for stricter regulations, according to a new study.

By Shannon Williams • 3 min read • Fri, 17th May 2024
Infosys teams up with SAP Emarsys to boost customer engagement
Digital Transformation

Infosys teams up with SAP Emarsys to boost customer engagement

Infosys partners with SAP Emarsys to revolutionise customer engagement with AI-driven, cross-channel marketing campaigns, enhancing both revenue and loyalty.

By Tom Raynel • 2 min read • Thu, 16th May 2024
Digital last-mile platform market forecast to reach $21.7B
Supply Chain

Digital last-mile platform market forecast to reach $21.7B

The Digital Last-Mile Platform Market is set to soar, growing from $6.4 Bn in 2022 to an estimated $21.7 Bn by 2031, driven by eCommerce expansion.

By Sean Mitchell • 2 min read • Thu, 16th May 2024
Forsta debuts Retail HX platform to unify shopping experiences
Marketing Technologies

Forsta debuts Retail HX platform to unify shopping experiences

Forsta's new Retail HX platform aims to revolutionise customer experience for retail giants like Best Buy and eBay, driving unified shopping and boosting revenues.

By Kaleah Salmon • 3 min read • Thu, 16th May 2024

Stories from Other Regions

Retail stories

Consumer-centric delivery: The next frontier of retail success
Customer Experience

Consumer-centric delivery: The next frontier of retail success

As online shopping surges, the delivery experience is becoming key. Australian retailers must meet high customer expectations to ensure lasting loyalty.

By Rob Hango-Zada • 4 min read • Fri, 17th May 2024
Logitech unveils new Combo Touch for iPad Air & iPad Pro
Endpoint Protection

Logitech unveils new Combo Touch for iPad Air & iPad Pro

Logitech unveils ultra-portable Combo Touch keyboard case for new iPad Air and iPad Pro, featuring a large Multi-Touch trackpad and premium build.

By Sean Mitchell • 2 min read • Fri, 17th May 2024
Kaluza expands leadership team to bolster global operations
Cartech

Kaluza expands leadership team to bolster global operations

Kaluza appoints Gavin Mooney as General Manager for Australia, bolstering its global expansion with key hires in marketing and engineering to drive energy innovation.

By Imee Dequito • 3 min read • Thu, 16th May 2024
What Artificial Intelligence means for Your KiwiSaver account
Supply Chain

What Artificial Intelligence means for Your KiwiSaver account

AI could revolutionise KiwiSaver accounts by providing real-time data insights, optimising investments, and driving wealth creation for 3.25+ million investors.

By Morne Redgard • 5 min read • Thu, 16th May 2024