Services stories

Potpie AI secures USD $2.2m pre-seed to build an ontology-first context layer helping AI agents navigate massive enterprise codebases.

FICC proposes new Collateral-in-Lieu service to cut double-margining, boosting capital and margin efficiency ahead of US Treasury Clearing mandate compliance.

Healthcare organisations face a surge in cyberattacks and AI-driven threats, with 46% reporting increased attacks and only 29% feeling prepared for AI risks.

Skyfire and Cequence Security partner to enable secure, compliant access and transactions for AI agents across digital services globally.

Cantarus acquires London-based CRM specialist FlexRM to enhance digital services for sectors including non-profits, public sector, and membership organisations.

Reconeyez has launched a new SIM service to enhance connectivity and appointed Guy Combrinck as Head of Sales for the UK and Ireland.

M Group Services will unify its operations under the name M Group in April 2025, streamlining its GBP £2.5 billion portfolio to enhance service delivery across the UK and Ireland.

Data Connect has launched vSOC Assure, a new service aimed at improving digital risk management through continuous cyber security assessments for organisations.

Talkdesk has launched a new AI solution aimed at transforming customer self-service with voice-powered agents, promising human-like interactions and 24/7 support.

ETSI has unveiled a new Technical Committee on Data Solutions to enhance data-driven technologies and develop industry standards across multiple sectors.

BT is calling on UK's Critical National Infrastructure providers to shift from outdated analogue systems to digital by December 2025 to safeguard essential services.

Medallia predicts that 2025 will see hyper-personalisation, employee empowerment, and AI transforming customer engagement strategies.

Service Leadership's latest report forecasts significant improvements in wage inflation for IT solution providers in 2025, following a stagnant 2023.

Ciphr has acquired Avantus to enhance its services with employee benefits, marking its third acquisition in 18 months to boost HCM offerings.

Zellis has been named a leader in Digital Payroll and Extended Services Capability in the 2024 NelsonHall Payroll Services NEAT Assessment.

Open ECX expands into new sectors, creating multiple roles as it seeks to enhance services for its growing clientele across various industries.

Nebula Global Services has gained Premier Services Partner status with Verkada, aiming to enhance global safety and sustainability through unified technology.

One Nexus Group launches One Nexus DRIVE, aimed at improving dealership services and customer loyalty with its dual SaaS and Operations segments.

A cyber-attack on Transport for London has raised serious security concerns. Experts warn of data risks and call for thorough post-incident assessments.

Progress to acquire ShareFile from Cloud Software Group for $875 million, enhancing its AI-powered collaboration services. Deal to close by 30 Nov 2024.