Telecommunications (Telco) stories - Page 208

Dive into the thrilling world of contact centre management as industry pros share their journey and advice for navigating this complex, dynamic sector.

What technical solutions will be required to enable a widespread teleworking deployment should the H1N1 virus threaten the health of employees?.

Gen-i CEO Chris Quin hails Telecom's XT Network as a game changer, driving significant client wins and expanding Telecom's market share.

The return of Dr Ross Patterson as Telecommunication Commissioner is the big news as ongoing regulatory issues continue to simmer at the Commerce Commission.

High costs are preventing businesses in New Zealand from accepting mobile calls to their 0800 freephone numbers.

New Zealand's $1.5bn broadband plan could revolutionise telecoms but faces economic hurdles, with estimates suggesting a $5bn cost for partial coverage.

Vodafone launches a new and improved iPhone with extended battery life, video recording, and larger storage options. Apple's monster just got better.

Telecom's iPhone 3GS deal edges out Vodafone, offering a $600 credit and competitive data plans, confirmed after passing 100,000 XT Network customers.

Support. Educate. Engage. These three words represent the core focus of the recently formed Contact Centre Institute of New Zealand.

OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.

New Zealand government plans to ban handheld devices while driving, putting the onus on employers to enforce phone conduct.

NZICT Group aims to make New Zealand the most digitally literate nation by creating an action plan focused on innovation and education.

CallPlus is considering rolling out a brand new WiMax network in New Zealand, offering an alternative to existing infrastructure.

The Beca Group, a professional services company, calls for improved data communications and broadband facilities in New Zealand for better productivity.

New Nike shoe sensor connects to iPhone for tracking runs or syncing with gym equipment. Designed for fitness freaks, priced at $39.

Family history research has gone digital. Australasian Databases (ANZGDB) now empowers genealogists with access to over 13 million global records.

WHAT are the best deals for mobile users today? Connectme compares the plans on offer from telecom, vodafone, telstraclear, black + White and Compass.

New Zealand set to accelerate adoption of IPv6, with 'Father of the Internet' Dr Vint Cerf to speak at key events.

IT reseller Acquire has grown into a multi-million dollar eCommerce business with over 20,000 customers. Director, Simon Scott, discusses its success.

Satellite Internet users with the ISP Farmside will get double the download speeds on their Rocket Broadband service from this month.