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United Kingdom (UK) Stories - Page 8

UK Stories

United Kingdom (UK) stories

Currys rolls out NiCE software to unify customer service
Digital Transformation

Currys rolls out NiCE software to unify customer service

The overhaul is lifting satisfaction and cutting complaints as Currys handles nearly 6 million support contacts a year across its retail network.

By Mark Tarre • 4 min read • This month
RAICo software speeds nuclear robot training setup
Robotics

RAICo software speeds nuclear robot training setup

The new framework could cut delays in training nuclear robot operators by letting sites build and update simulator scenarios without coding skills.

By Sean Mitchell • 4 min read • This month
Merkle expands ASDA partnership for George digital growth
Customer Relationship Management

Merkle expands ASDA partnership for George digital growth

ASDA is betting on George's online sales growth as Merkle takes a broader role in a five-year plan to improve the brand's digital offer.

By Sean Mitchell • 3 min read • This month
Ecommpay warns UK fraud review ignores platform liability
Fintech

Ecommpay warns UK fraud review ignores platform liability

Losses still ran to GBP £703.4 million as Ecommpay said ministers must widen the fraud review to cover platform liability and SIM-swap crime.

By Karen Joy Bacudo • 4 min read • This month
British firms warned over digital disruption risks
Software-as-a-Service

British firms warned over digital disruption risks

Outages in cloud, payments and software could stop British firms trading within minutes, Everywhen said, even with premises still open.

By Sean Mitchell • 3 min read • This month
UK cyber leaders tackle third-party risk, resilience and AI
Disaster Recovery

UK cyber leaders tackle third-party risk, resilience and AI

UK CISOs and senior cyber executives will examine resilience, third-party risk and practical AI use at a London cyber security forum.

By Mark Tarre • 5 min read • This month
J&D Pierce expands crane fleet with Grove all-terrain models
Supply Chain

J&D Pierce expands crane fleet with Grove all-terrain models

The added capacity will let the steelwork contractor take on bigger infrastructure jobs in-house and reduce dependence on outside crane hire.

By Sean Mitchell • 4 min read • This month
Half of UK tech leaders say outages threaten revenue
Network Infrastructure

Half of UK tech leaders say outages threaten revenue

Outages are now a board-level risk for many UK firms, with most technology leaders saying network resilience is critical to revenue and operations.

By Joseph Gabriel Lagonsin • 4 min read • This month
Winston Taylor adopts Ctrl AI for employment disputes
Software-as-a-Service

Winston Taylor adopts Ctrl AI for employment disputes

Law firms handling high-volume workplace claims are under pressure to cut manual work while keeping lawyers in control of every decision.

By Mark Tarre • 4 min read • This month
Locai Labs launches on-premises AI appliance for UK
Data Protection

Locai Labs launches on-premises AI appliance for UK

UK government trials the appliance as organisations weigh tighter control of sensitive data against rising cloud AI costs.

By Joseph Gabriel Lagonsin • 4 min read • This month
Trimble launches Arc Agent to automate logistics workflows
Software-as-a-Service

Trimble launches Arc Agent to automate logistics workflows

Logistics back offices could cut time spent on emails and spreadsheets as the tool targets the manual tasks 70% of firms flag as a pain point.

By Joseph Gabriel Lagonsin • 4 min read • This month

Global Stories

United Kingdom (UK) stories

Allianz warns data centre boom reshapes insurer risk
Semiconductors

Allianz warns data centre boom reshapes insurer risk

Rising losses and tighter underwriting are forcing insurers to treat data centres as mission-critical infrastructure rather than specialist property.

By Joseph Gabriel Lagonsin • 4 min read • This month
Solidatus adds AI governance tools to lineage platform
Software-as-a-Service

Solidatus adds AI governance tools to lineage platform

The update lets regulated firms connect AI agents to approved lineage data while keeping model choice, human review and audit trails in house.

By Joseph Gabriel Lagonsin • 4 min read • This month
Zapata partners QuEra to develop quantum use cases
High Performance Computing

Zapata partners QuEra to develop quantum use cases

Enterprise users could gain a clearer path to quantum applications as Zapata and QuEra work to bridge today's hardware gap before fault-tolerant systems arrive.

By Joseph Gabriel Lagonsin • 4 min read • This month
Gorilla wins SaaS award for energy margin software
Software-as-a-Service

Gorilla wins SaaS award for energy margin software

Energy retailers facing tighter margins may gain clearer profit visibility as Gorilla's tool links pricing, trading and finance data.

By Joseph Gabriel Lagonsin • 4 min read • This month
AHEAD opens Reading Foundry as European production hub
Hybrid Cloud

AHEAD opens Reading Foundry as European production hub

Local AI infrastructure deployments in Europe should get faster, with customers able to build, test and ship racks from Reading.

By Joseph Gabriel Lagonsin • 4 min read • This month
ArrowXL cuts mileage 13% with Descartes route software
Fleet Management

ArrowXL cuts mileage 13% with Descartes route software

The home delivery firm has reduced fuel use and missed slots as overnight route planning now covers 95% of drops.

By Mark Tarre • 4 min read • This month
Vertex warns of growing indirect tax compliance gap
Digital Transformation

Vertex warns of growing indirect tax compliance gap

Many large businesses are leaving millions on the table as manual processes and fragmented systems widen indirect tax compliance risks.

By Karen Joy Bacudo • 4 min read • This month