Utilities Stories

UK Stories

Utilities stories

Data Protection

UK consumers screen calls amid contact centre trust gap

Many legitimate calls are being ignored as scam fears and opaque AI use erode trust in contact centres across the UK.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Global Stories

Utilities stories

Manufacturing

Ultimo adds AI digital workers for maintenance teams

Industrial maintenance teams could save time on routine planning and safety tasks as Ultimo rolls out AI tools through Microsoft Teams.

By Mark Tarre • 4 min read • Yesterday

Network Infrastructure

Dragos acquires Phosphorus to widen OT security reach

Critical infrastructure operators could gain broader visibility as Dragos adds Phosphorus tools for managing exposed connected devices across OT networks.

By Sofiah Nichole Salivio • 4 min read • 2 days ago

Digital Transformation

Centrica adopts SAP AI in long-term cloud overhaul

The cloud overhaul is meant to trim costs and modernise finance systems as Centrica adapts to tougher energy-market pressures.

By Mark Tarre • 3 min read • 2 days ago

Ransomware

Zero Networks OT customer base rises 80% amid demand

Industrial operators are turning to tighter network controls to curb cyberattacks, with OT now featuring in 26% of Zero Networks deals.

By Sean Mitchell • 4 min read • 2 days ago

Manufacturing

CFOs can win by deploying AI strategically, Gartner says

Strategic deployment, rather than bigger budgets, is emerging as the key way finance chiefs can turn AI into revenue and margin gains.

By Karen Joy Bacudo • 4 min read • 2 days ago

Manufacturing

EY and Microsoft launch US$1bn global AI program worldwide

The five-year plan aims to move clients beyond pilot projects and into enterprise-wide AI use, targeting measurable returns across core functions.

By Mark Tarre • 3 min read • Last week

Software-as-a-Service

SourseAI strikes New Zealand telecoms deal with 2degrees

The deal gives 2degrees specialist predictive analytics to help lift campaign conversion, curb churn and grow customer lifetime value.

By Sean Mitchell • 4 min read • Last week

Data Protection

EY, Microsoft launch AI push with USD $1 billion plan

Organisations will get a single team to deploy AI across core functions, as EY and Microsoft commit more than USD $1 billion over five years.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Digital Transformation

Mantel & Glean partner to expand Work AI in region

The deal targets banks, utilities and agencies seeking to turn AI pilots into secure workplace tools across Australia and New Zealand.

By Mark Tarre • 4 min read • Last week

Manufacturing

Cogna appoints Ali Korotana as Strategic Industries Chief

The appointment aims to deepen Cogna's push into industrial clients as it targets utilities, manufacturers and logistics operators.

By Sofiah Nichole Salivio • 3 min read • Last month

Data Protection

Dell launches PowerStore Elite for AI data centres

Organisations across EMEA want AI-ready storage without disruptive rebuilds, as rising data volumes and resilience demands strain ageing data centres.

By Sean Mitchell • 4 min read • Last month

Manufacturing

Aveva & IFS launch asset decision intelligence tie-up

Industrial operators could cut repair delays as AVEVA and IFS link live asset data with maintenance and capital planning.

By Mark Tarre • 5 min read • Last month

DataCentre infrastructure

Crestchic expands into Sweden to serve Nordic demand

Rising Nordic data centre demand is pushing suppliers closer to customers, with Crestchic opening a Swedish base and expanding UK production.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Stories from Other Regions

Utilities stories

Security Information and Event Management

Securonix partners GRAMAX on India critical cyber defence

Indian airports and other vital infrastructure will gain round-the-clock threat monitoring as Securonix and GRAMAX extend managed cyber defence services.

By Sean Mitchell • 3 min read • Last week

Data Analytics

Genesis goes live with Workday in finance overhaul

The new platform should improve reporting and data access across Genesis's operations as it pushes a wider finance transformation and energy transition.

By Mark Tarre • 3 min read • Last week