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Whatsapp Stories - Page 11

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Publicis Sapient helps Salesforce users' integrate with WhatsApp
EduTech

Publicis Sapient helps Salesforce users' integrate with WhatsApp

Publicis Sapient plans to improve Salesforce via Business WhatsApp integration, promising a seamless customer experience.

By Sean Mitchell • 2 min read • Fri, 6th Oct 2023
Enhanced customer experience platform with Zoom AI-powered innovations
Unified Communications

Enhanced customer experience platform with Zoom AI-powered innovations

Zoom launches innovative AI-powered customer service tools to enhance the customer experience and build meaningful relationships.

By Sean Mitchell • 3 min read • Thu, 5th Oct 2023
How WhatsApp makes money explained
Unified Communications

How WhatsApp makes money explained

How does WhatsApp, the messaging giant, generate revenue? We explore its diverse streams, from business services to digital payments.

By Sean Mitchell • 3 min read • Wed, 6th Sep 2023
Trojanised WhatsApp and Telegram applications stealing crypto funds
Crypto

Trojanised WhatsApp and Telegram applications stealing crypto funds

Rhreat actors are going after victims' cryptocurrency funds using trojanised Telegram and WhatsApp applications.

By Shannon Williams • 4 min read • Mon, 20th Mar 2023
New tools for Zoho Desk revealed for global market
Customer Relationship Management

New tools for Zoho Desk revealed for global market

These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.

By Mitchell Hageman • 3 min read • Tue, 20th Dec 2022
FedEx Express announces WhatsApp integration in AMEA region
eCommerce

FedEx Express announces WhatsApp integration in AMEA region

FedEx Express, a subsidiary of FedEx Corp., is enhancing its services with delivery notifications and personalised options now available on WhatsApp.

By Catherine Knowles • 3 min read • Thu, 27th Oct 2022
WhatsApp and QR codes the next scam threat - report
Phishing

WhatsApp and QR codes the next scam threat - report

KnowBe4 has warned it expects to see an increase in QR Codes and the WhatsApp chat platform being used for phishing and other scams.

By Shannon Williams • 4 min read • Thu, 26th May 2022
ServiceNow and Twilio introduce new messaging service
Whatsapp

ServiceNow and Twilio introduce new messaging service

ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution. .

By Ryan Morris-Reade • 3 min read • Fri, 22nd Oct 2021
User error causes six hour outage on Facebook, Instagram and Whatsapp
Facebook

User error causes six hour outage on Facebook, Instagram and Whatsapp

Following a six-hour outage on Facebook, Instagram, and WhatsApp, bringing millions of digital lives to a halt, criticism of the company has been widespread.

By Ryan Morris-Reade • 3 min read • Wed, 6th Oct 2021
WhatsApp security vulnerability could have exploited two billions users
Cybersecurity

WhatsApp security vulnerability could have exploited two billions users

Security vulnerability in WhatsApp's image filter function could have affected over two billion users worldwide. Users advised to update their apps.

By Shannon Williams • 2 min read • Mon, 6th Sep 2021
Kaspersky uncovers malicious version of Whatsapp mod
Application Security

Kaspersky uncovers malicious version of Whatsapp mod

Malicious FMWhatsapp mod discovered spreading Triada mobile Trojan, leaving users vulnerable to illegal activity.

By Shannon Williams • 2 min read • Thu, 26th Aug 2021
Encrypted chat apps doubling as illegal marketplaces
Distributed Denial of Service

Encrypted chat apps doubling as illegal marketplaces

Encrypted chat apps are doubling as illegal marketplaces as criminals utilise them to sell illegal goods without fear of content moderation.

By Shannon Williams • 3 min read • Mon, 17th May 2021
New wormable Android malware discovered through auto-replies in WhatsApp
Malware

New wormable Android malware discovered through auto-replies in WhatsApp

Check Point Research has discovered new malware on Google's Play Store that could spread through WhatsApp messages.

By Shannon Williams • 4 min read • Fri, 9th Apr 2021
Zendesk launches messaging solution with advanced capabilities
Customer Relationship Management

Zendesk launches messaging solution with advanced capabilities

Zendesk launches messaging solution for enterprise customers to bring simplicity to the enterprise software space.

By Catherine Knowles • 3 min read • Tue, 2nd Feb 2021
Users pay with personal data - Kaspersky on WhatsApp move to share data with Facebook
Data Analytics

Users pay with personal data - Kaspersky on WhatsApp move to share data with Facebook

WhatsApp's new terms and conditions, which allow data sharing with Facebook, have sparked criticism among users.

By Shannon Williams • 3 min read • Tue, 19th Jan 2021
Zendesk, WhatsApp enter partnership to expand customer service offerings
Customer Relationship Management

Zendesk, WhatsApp enter partnership to expand customer service offerings

Zendesk partners with WhatsApp to enhance CRM solutions, enabling businesses to provide real-time support through WhatsApp, Messenger, and Instagram.

By Shannon Williams • 4 min read • Thu, 12th Nov 2020

Stories from Other Regions

Whatsapp stories

Norton reveals info and advice on the latest WhatsApp breach
Phishing

Norton reveals info and advice on the latest WhatsApp breach

WhatsApp data breach exposes personal information of up to 1.8 million New Zealanders, creating potential cyber threats. Norton offers security tips.

By Mitchell Hageman • 2 min read • Thu, 1st Dec 2022