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UK airlines are deploying agentic AI and WhatsApp chatbots to cut airport queues, ease staff strain and manage growing border disruption.
M2M Data Connect launches AI-powered travel eSIM that buyers can activate in under a minute directly via WhatsApp, Instagram and Messenger.
Most UK adults have no plan for who inherits their digital assets, with over-55s least prepared despite new laws recognising online property.
Britons now say thanks more often to AI chatbots and satnavs than to colleagues, as new research reveals a growing 'digital manners' trend.
Infobip launches AgentOS, an AI orchestration layer unifying customer data and channels so autonomous agents can manage and personalise service.
Global ransomware attacks fell 17% in January, but NCC warns evolving tactics, AI and messaging apps mean risk is not receding.
A rapid surge in OpenClaw AI assistant use has left tens of thousands of exposed systems and a trail of hijacked tools and malicious add-ons.
Infobip tops Juniper RCS for Business 2026 leaderboard, hailed as leading Established Leader on reach, innovation and operator ties.
AI-driven romance scams are rife on UK dating apps, with one in five users meeting fake profiles and 11% losing money, new research warns.
Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.
Cloaking dominates PropellerAds' 2025 safety report as stricter checks drive a 35% rise in blocked campaigns and more account suspensions.
Infobip upgrades its WhatsApp Marketing Messages API with optimisation tools that lift delivery rates and boost ROI by over 60%.
Xero is boosting its Analytics tool with AI cash flow forecasts, behavioural insights and operational metrics on shareable visual dashboards.
8x8 reports triple-digit growth in AI voice and messaging for CX, as contact centres scale automation beyond pilots across channels.
CrowdStrike has split North Korea-linked LABYRINTH CHOLLIMA into three units, two for crypto theft and one for industrial espionage.
8x8 rolls out AI-powered customer view, workforce tools and richer WhatsApp flows to cut contact centre handling times and boost planning.
McAfee warns Australians AI-powered romance scams are surging ahead of Valentine's Day, with one in seven victims losing an average AUD $780.
Australian children spent an average of 132 minutes a day on TikTok in 2025, topping global peers just before the under-16 social media ban.
Maestra's US customer base jumps 144% as DTC brands abandon Klaviyo for a single platform spanning email, personalisation and paid media.
One NZ extends Starlink-powered satellite service with limited data apps and WhatsApp calling for eligible phones beyond mobile coverage.