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Zapier stories

UK SMEs could waste GBP £10,000 on unused software
Software-as-a-Service

UK SMEs could waste GBP £10,000 on unused software

Unused subscriptions may be draining UK SME budgets by as much as GBP £10,000 a year as software sprawl and price rises bite.

By Kaleah Salmon • 4 min read • Thu, 2nd Apr 2026

Global Stories

Zapier stories

OpenAI adds role-specific plugins to Codex for work
Data Analytics

OpenAI adds role-specific plugins to Codex for work

The update broadens Codex beyond coding, as non-developers use it faster than engineers for reports, dashboards and client materials.

By Sean Mitchell • 4 min read • This month
Zapier says fragmented requests cost teams revenue
Digital Transformation

Zapier says fragmented requests cost teams revenue

Teams juggling three or more request platforms are more likely to lose revenue as incomplete internal requests slow work, a Zapier survey found.

By Sean Mitchell • 4 min read • This month
Vapi raises USD $50 million as calls pass 1 billion
Digital Transformation

Vapi raises USD $50 million as calls pass 1 billion

The funding will help Vapi scale its voice AI platform as enterprise demand surges and more than 1 billion calls flow through its agents.

By Sofiah Nichole Salivio • 4 min read • Last month
apexanalytix launches Qubiton for AI-powered supplier checks
Data Protection

apexanalytix launches Qubiton for AI-powered supplier checks

Businesses can now run supplier, tax and sanctions checks through AI tools, as apexanalytix opens access to more than 280 million records.

By Sofiah Nichole Salivio • 4 min read • Last month
PDQ adds software visibility & workflow integrations
IT Automation

PDQ adds software visibility & workflow integrations

IT teams can now track fleet-wide software gaps and route deployment tasks into Jira, Freshworks and Zapier with PDQ's latest update.

By Catherine Knowles • 3 min read • Last month
PDQ adds software visibility tools & workflow integrations
IT Automation

PDQ adds software visibility tools & workflow integrations

IT teams can now spot missing and vulnerable software faster as PDQ expands inventory, package management and ticketing links.

By Sean Mitchell • 3 min read • Thu, 30th Apr 2026
Zapier expands AI governance controls for enterprise users
Software-as-a-Service

Zapier expands AI governance controls for enterprise users

Enterprise teams can now impose one policy layer across Zapier workflows, agents and SDK-built apps as AI use outpaces governance.

By Sean Mitchell • 4 min read • Sat, 25th Apr 2026
Zapier launches AI Guardrails for safer automated workflows
Data Protection

Zapier launches AI Guardrails for safer automated workflows

Teams can now block toxic or sensitive AI output before it reaches customer data, inboxes and other business systems.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026
Zapier & Rillet launch finance workflow integration
Customer Relationship Management

Zapier & Rillet launch finance workflow integration

Finance teams can now cut manual close and approval work as Rillet links its ERP to more than 8,000 apps on Zapier.

By Catherine Knowles • 3 min read • Thu, 26th Mar 2026
Zapier data shows AI is now infrastructure for leads
Customer Relationship Management

Zapier data shows AI is now infrastructure for leads

Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.

By Shannon Williams • 5 min read • Thu, 12th Mar 2026
Zapier survey shows AI roles surge & pay premiums rise
DevOps

Zapier survey shows AI roles surge & pay premiums rise

AI roles are booming despite a cooler jobs market, with Zapier finding most firms plan AI hiring and many paying sizeable skill premiums.

By Kaleah Salmon • 4 min read • Fri, 27th Feb 2026
AI budgets shielded as enterprises chase orchestration
Digital Transformation

AI budgets shielded as enterprises chase orchestration

Enterprises ringfence AI spend as core infrastructure, racing from pilots to orchestrated, governed systems despite economic headwinds.

By Catherine Knowles • 4 min read • Fri, 30th Jan 2026
'AI workslop': Zapier survey finds AI delivers gains as well as costly corrections
Data Analytics

'AI workslop': Zapier survey finds AI delivers gains as well as costly corrections

Zapier survey finds 92% of staff feel AI boosts productivity, yet workers spend hours each week fixing low-quality 'AI workslop' outputs.

By Catherine Knowles • 4 min read • Fri, 16th Jan 2026

Stories from Other Regions

Zapier stories

Zapier security chain exposed package publishing risk
Cloud Security

Zapier security chain exposed package publishing risk

A free account could have let attackers alter Zapier-maintained packages and hijack logged-in users' browser sessions, researchers said.

By Mark Tarre • 4 min read • Last month
6 digital marketing tools founders use to scale smarter
Data Analytics

6 digital marketing tools founders use to scale smarter

Small businesses can stretch tight budgets further as email, design and analytics platforms help them attract customers and cut manual work.

By Darian Kovacs • 10 min read • Fri, 1st May 2026
Zapier survey warns of AI vendor lock-in in enterprises
Digital Transformation

Zapier survey warns of AI vendor lock-in in enterprises

Many enterprises could be left unable to function if their main AI supplier failed, with most switch attempts proving harder than expected.

By Shannon Williams • 4 min read • Fri, 3rd Apr 2026