Sysdig earns top accolade in Gartner customer choice 2024

Sysdig has been named a Customers' Choice in the Gartner Peer Insights "Voice of the Customer" report for Cloud-Native Application Protection Platforms (CNAPPs), with the company receiving a perfect 5 out of 5 for Support Experience.

This accolade is based on over 100 customer reviews collected during the past 18 months, with Sysdig securing an average rating of 4.9 out of 5 stars and a 99% "willing to recommend" rate as of October 2024. This recognition follows Sysdig's earlier achievement as the top-rated company in Gartner's "Voice of the Customer" for Cloud Security Posture Management (CSPM) published in March 2024.

William Welch, Sysdig's newly appointed Chief Executive Officer, commented on the company's strategic focus. "Sysdig's customer-first mindset and competitive CNAPP edge are two things that inspired me to join the company. Today, more than a hundred customer reviews through Gartner have reinforced that," he stated. "What is most clear to me as I continue a global tour with customers, prospects, analysts, and partners is that Sysdig has taken a fundamentally different approach to cloud security, and I'm excited for the next year to kick off with strong momentum."

Loris Degioanni, Sysdig's Founder and Chief Technology Officer, addressed the challenges organisations encounter with multi-cloud environments. "As organizations increasingly shift to multi-cloud environments, they face a landscape of fragmented tools that fail to deliver unified visibility, end-to-end protection, or effective vulnerability management," Degioanni said. "Sysdig was built for security and developer teams to directly address challenges like runtime security, visibility gaps, and tool sprawl, offering a fully integrated cloud-native platform underpinned by open source Falco that simplifies and strengthens cloud security across enterprises of all sizes."

The Sysdig vision for a comprehensive CNAPP includes several integrated components designed to enhance cloud operation security. These elements are intended to help organisations detect threats swiftly, prioritise significant risks, and respond in real-time. These components include cloud security posture management, cloud workload protection, cloud detection and response, vulnerability management, cloud infrastructure entitlement management, identity and access management, and data protection.

Sysdig also integrates its offerings with Sysdig Sage, awarding users with a CNAPP that not only addresses immediate security concerns but also aids in long-term strategic planning. This AI cloud security analyst employs advanced reasoning and contextual awareness to bolster defences against evolving threats in cloud environments.

Customers have endorsed Sysdig's performance. A Co-founder and CTO of a banking company stated, "Sysdig CNAPP has been instrumental in enhancing our security posture and visibility as we adopt multi-cloud and containerized infrastructure for production workloads. Its comprehensive features, from vulnerability management using agent/agentless scanning for container/non-container workloads with real-time in-use monitoring, have streamlined our cloud-native security processes."

A CISO and Senior Vice President of Product from a software company praised the company's approach, saying, "Absolutely one of the best vendors on the market today. They want to be your partner, not just sell to you. Engagement from across the executive team, regardless of customer size."

Feedback from a Platform Engineer at a media company emphasised customer service: "Our experience with Sysdig Secure has been outstanding from the outset. The level of customer service and support provided has also been exceptional, enabling us to successfully deploy Sysdig across the business ... Sysdig has also received appreciation and overall acceptance from our developers, which speaks volumes about its functionality and user-friendliness. Overall, Sysdig has proven to be an effective solution that aligns well with our business needs, and has been a great tool to not only work with, but to gain valuable insights and information on our infrastructure."

A Platform Engineering Manager at another software company commended Sysdig's features: "Extraordinary product. State-of-the-art, robust security features combined with a fantastic intuitive interface. Makes safeguarding my cloud and containerised environments feel effortless. Coverage of CSPM capabilities is comparable to the competition, but they're in a league of their own when it comes to Kubernetes/container runtime security and vulnerability management."