Automation stories - Page 14
Dynatrace celebrates five years as public company, growth in revenue
Mon, 5th Aug 2024
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saas
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digital transformation
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cloud services
Dynatrace marks its fifth IPO anniversary with a milestone, surpassing $1 billion in revenue, reflecting significant growth and industry leadership.
Venafi study warns of chaos with TLS changes & quantum risks
Fri, 2nd Aug 2024
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migration
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digital transformation
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encryption
New research by Venafi warns that businesses face mass outages due to new machine identity standards, citing shorter TLS lifespan and post-quantum cryptography challenges.
Average cost of an Australian data breach hits AUD $4.26 million
Fri, 2nd Aug 2024
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private cloud
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ransomware
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endpoint protection
IBM's latest report reveals Australian data breach costs hit a record AUD $4.26 million in 2024, with phishing and stolen credentials as top attack vectors.
PagerDuty Advance launched to tackle rising digital incidents
Fri, 2nd Aug 2024
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digital transformation
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genai
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ai
PagerDuty launches PagerDuty Advance, a generative AI suite to enhance incident management and efficiency. Digital incidents in Australia surged by 41%, costing over AUD $1 million each.
Four ways AI can boost contact centre agent performance and improve customer service
Fri, 2nd Aug 2024
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cx
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martech
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ai
AI can significantly enhance contact centre performance by providing real-time guidance, sentiment analysis, task automation, and interaction summaries, leading to improved customer service and agent satisfaction.
Autonomation partners with Workato to enhance AEC service delivery
Thu, 1st Aug 2024
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rpa
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low-code
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no-code
Australian AEC service provider Autonomation partners with workflow automation platform Workato to enhance service delivery by integrating Autodesk Construction Cloud.
Amber Technology to showcase new automation solutions at expo
Thu, 1st Aug 2024
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smart home
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home automation
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distributors
Amber Technology will unveil new building automation solutions, including smart communication systems and control technologies, at Integrate Expo 2024 from 21-23 August at Sydney ICC.
AI won't displace contact centre agents significantly until 2026
Thu, 1st Aug 2024
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uc
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data analytics
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ai
AI will augment rather than replace UK and US contact centre agents until at least 2026, per Cavell's latest research, despite industry momentum around automation.
Global enterprises struggling with AI talent shortage
Thu, 1st Aug 2024
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data protection
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it training
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ai
More than a third of global enterprises are struggling to attract essential AI and data talent, jeopardising their AI ambitions, an IDC study reveals.
Extreme Networks & Intel join forces to boost AI in networks
Wed, 31st Jul 2024
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genai
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ai
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management
Extreme Networks partners with Intel to boost AI capabilities in networking solutions, aiming to optimise network performance, enhance security, and cut operational costs.
Five ways to achieve infrastructure transparency
Wed, 31st Jul 2024
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datacentre infrastructure
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data analytics
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casb
Unlock infrastructure transparency with these five strategies: data consolidation, automated collection, asset linkage, detailed mapping, and visualisation.
Australia sees 61% rise in cyber extortion, report reveals
Tue, 30th Jul 2024
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devops
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apm
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healthtech
Australia faces a 61% rise in cyber extortion attacks, according to Orange Cyberdefense's new report, threatening its economy, jobs, and national security.
AI to transform customer service, predicts Zendesk report
Mon, 29th Jul 2024
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cx
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martech
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genai
AI is set to overhaul customer service, according to Zendesk's latest report, which foresees radical industry changes driven by advanced AI within three years.
Leon Paul sees major growth after implementing Orderwise system
Mon, 29th Jul 2024
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it in manufacturing
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supply chain & logistics
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erp
Leon Paul, a leading British fencing gear maker, revolutionised its warehouse operations with Forterro’s Orderwise ERP, slashing annual wastage by GBP £150,000.
Three ways CISOs can use Microsoft Copilot for security to strengthen defences
Fri, 26th Jul 2024
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it training
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cybersecurity
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ai agents
As the cybersecurity landscape intensifies, Microsoft Copilot for Security emerges as a CISO ally by enhancing incident reporting, threat prevention, and team upskilling.
AI data boom revealed in Domo's new Data Never Sleeps study
Thu, 25th Jul 2024
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llms
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ai
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data usage
Domo's latest Data Never Sleeps study reveals every 60 seconds, USD $293,000 is spent globally on AI, highlighting its growing impact business.
AI solutions from Zyxel Networks boost manufacturing efficiency
Thu, 25th Jul 2024
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firewalls
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network security
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iot
Manufacturers globally are boosting efficiency with Zyxel Networks' AI-driven Nebula cloud solutions, used by nearly 60% exploring AI.
Westcon-Comstor partners with AppViewX to boost quantum security
Wed, 24th Jul 2024
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cybersecurity
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cloud services
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westcon-comstor
Westcon-Comstor and AppViewX have partnered to boost quantum security across the UK, Benelux, and DACH markets, focusing on enhanced crypto-agility and PKIaaS.
The truth about SD-WAN and how it can support businesses as they digitally transform
Wed, 24th Jul 2024
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uc
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network infrastructure
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digital transformation
As businesses embrace digital transformation, SD-WAN provides agile, secure networking solutions, debunking myths about latency and separate security needs.
Unification over best-in breed: Why is an integrated tech stack key to business growth?
Wed, 24th Jul 2024
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cx
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martech
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hcm
Australian small and medium businesses are turning to integrated tech stacks to streamline operations, enhance collaboration, and drive growth amid economic volatility.