Automation stories - Page 4
Kudosity announces strategic partnerships with Ortto & MoEngage
Last month
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martech
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cx
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integration
Kudosity partners with Ortto and MoEngage to elevate its SMS platform, promising seamless integration and boosted capabilities for customer communication.
UK govt announces £32 million in funding for new AI projects
Last month
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ai
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it training
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productivity
In a move to bolster AI innovation, the government announced funding for 98 new AI projects, allocating £32 million to help drive efficiencies.
Exclusive: Docusign's Rebecca Denman on revolutionising the SaaS landscape
Last month
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saas
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ai
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docusign
Docusign's VP Rebecca Denman reveals the firm's game-changing Intelligent Agreement Management platform, set to revolutionise SaaS and agreement processes.
Celonis climbs to 13th on Forbes 2024 Cloud 100 list
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ai
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germany
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salesforce ventures
Celonis advances to 13th on the Forbes 2024 Cloud 100 list, highlighting its crucial role in AI-powered Process Intelligence and heralding the Era of Efficiency.
F5 report shows surge in digital transformation maturity
Last month
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digital transformation
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data lake
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cloud services
F5's 2024 Digital Enterprise Maturity Index reveals a sevenfold rise in top-tier digital maturity, with 29% of firms now leading in transformation efforts.
Cloud-based 5G to handle 50% of cellular traffic by 2028
Last month
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uc
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smart cities
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5g & beyond
A Juniper Research study forecasts cloud-based networks will handle 50% of cellular traffic by 2028, boosting 5G efficiency and reliability significantly.
Zendesk report: AI to revolutionise Australian CX by 2027
Last month
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cx
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martech
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ai
Zendesk's Future of AI-powered CX report forecasts AI-driven transformations in the CX industry, with 92% of Australian CX leaders predicting traditional practices will become obsolete by 2027.
AgileHRO launches Payroll Run & Smart Contracts features
Last month
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hcm
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docusign
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smart contracts
AgileHRO launches Payroll Run and Smart Contracts features, aiming to automate payroll and onboarding processes, reducing errors and increasing efficiency.
CAST launches automated SBOM management tool for compliance
Last month
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saas
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risk & compliance
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automation
CAST has launched CAST SBOM Manager, an automated tool to create and manage Software Bill of Materials (SBOMs) for compliance, aimed at simplifying documentation for software providers.
How Australian organisations should embrace automation to lift competitiveness
Last month
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cx
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martech
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hcm
Australian organisations must prioritise automation to enhance global competitiveness, yet many remain laggards. Embracing hyperautomation can drive efficiency, innovation, and long-term gains.
Taking the lead: Why digital transformation should be finance first
Last month
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digital transformation
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investment
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productivity
Kickstarting your digital transformation with finance can yield quick, measurable gains. Mid-sized enterprises are urged to prioritise this back-office function to boost efficiency and strategic planning amidst economic uncertainties.
Exclusive: SS&C Blue Prism's CMO discusses role of automation in business growth
Last month
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robots
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ai
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resellers
SS&C Blue Prism's CMO, Paul Taylor, reveals how automation and AI are driving business growth, efficiency, and innovation in an exclusive interview.
Dynatrace celebrates five years as public company, growth in revenue
Last month
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saas
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digital transformation
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ipo
Dynatrace marks its fifth IPO anniversary with a milestone, surpassing $1 billion in revenue, reflecting significant growth and industry leadership.
Venafi study warns of chaos with TLS changes & quantum risks
Last month
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digital transformation
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migration
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encryption
New research by Venafi warns that businesses face mass outages due to new machine identity standards, citing shorter TLS lifespan and post-quantum cryptography challenges.
Average cost of an Australian data breach hits AUD $4.26 million
Last month
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ransomware
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private cloud
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endpoint protection
IBM's latest report reveals Australian data breach costs hit a record AUD $4.26 million in 2024, with phishing and stolen credentials as top attack vectors.
PagerDuty Advance launched to tackle rising digital incidents
Last month
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digital transformation
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ai
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asia pacific
PagerDuty launches PagerDuty Advance, a generative AI suite to enhance incident management and efficiency. Digital incidents in Australia surged by 41%, costing over AUD $1 million each.
Four ways AI can boost contact centre agent performance and improve customer service
Last month
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martech
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cx
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ai
AI can significantly enhance contact centre performance by providing real-time guidance, sentiment analysis, task automation, and interaction summaries, leading to improved customer service and agent satisfaction.
Autonomation partners with Workato to enhance AEC service delivery
Thu, 1st Aug 2024
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rpa
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low-code
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erp
Australian AEC service provider Autonomation partners with workflow automation platform Workato to enhance service delivery by integrating Autodesk Construction Cloud.
Amber Technology to showcase new automation solutions at expo
Thu, 1st Aug 2024
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smart home
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abb
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home automation
Amber Technology will unveil new building automation solutions, including smart communication systems and control technologies, at Integrate Expo 2024 from 21-23 August at Sydney ICC.
AI won't displace contact centre agents significantly until 2026
Thu, 1st Aug 2024
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uc
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data analytics
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ai
AI will augment rather than replace UK and US contact centre agents until at least 2026, per Cavell's latest research, despite industry momentum around automation.