Automation stories - Page 4
![Story image](../../../../../uploads/story/2024/08/08/preview_techday_58eadcd98e9eee345699.webp)
Kudosity announces strategic partnerships with Ortto & MoEngage
Last month
#
martech
#
cx
#
integration
Kudosity partners with Ortto and MoEngage to elevate its SMS platform, promising seamless integration and boosted capabilities for customer communication.
![Story image](../../../../../uploads/story/2024/08/08/preview_techday_0753698ab9f5d97ee8ec.webp)
UK govt announces £32 million in funding for new AI projects
Last month
#
ai
#
it training
#
productivity
In a move to bolster AI innovation, the government announced funding for 98 new AI projects, allocating £32 million to help drive efficiencies.
![Story image](../../../../../uploads/story/2024/08/07/preview_Rebecca_.webp)
Exclusive: Docusign's Rebecca Denman on revolutionising the SaaS landscape
Last month
#
saas
#
ai
#
docusign
Docusign's VP Rebecca Denman reveals the firm's game-changing Intelligent Agreement Management platform, set to revolutionise SaaS and agreement processes.
![Story image](../../../../../uploads/story/2024/08/22/preview_techday_f8839f4ff121840a212d.webp)
Celonis climbs to 13th on Forbes 2024 Cloud 100 list
Last month
#
ai
#
germany
#
salesforce ventures
Celonis advances to 13th on the Forbes 2024 Cloud 100 list, highlighting its crucial role in AI-powered Process Intelligence and heralding the Era of Efficiency.
![Story image](../../../../../uploads/story/2024/08/07/preview_techday_c705700928e8aafe6445.webp)
F5 report shows surge in digital transformation maturity
Last month
#
digital transformation
#
data lake
#
cloud services
F5's 2024 Digital Enterprise Maturity Index reveals a sevenfold rise in top-tier digital maturity, with 29% of firms now leading in transformation efforts.
![Story image](../../../../../uploads/story/2024/08/06/preview_techday_727fdf78b43e177a6a10.webp)
Cloud-based 5G to handle 50% of cellular traffic by 2028
Last month
#
uc
#
smart cities
#
5g & beyond
A Juniper Research study forecasts cloud-based networks will handle 50% of cellular traffic by 2028, boosting 5G efficiency and reliability significantly.
![Story image](../../../../../uploads/story/2024/08/07/preview_techday_a2eed323c138a18c78c0.webp)
Zendesk report: AI to revolutionise Australian CX by 2027
Last month
#
cx
#
martech
#
ai
Zendesk's Future of AI-powered CX report forecasts AI-driven transformations in the CX industry, with 92% of Australian CX leaders predicting traditional practices will become obsolete by 2027.
![Story image](../../../../../uploads/story/2024/08/06/preview_techday_0273f0ab1df68d012307.webp)
AgileHRO launches Payroll Run & Smart Contracts features
Last month
#
hcm
#
docusign
#
smart contracts
AgileHRO launches Payroll Run and Smart Contracts features, aiming to automate payroll and onboarding processes, reducing errors and increasing efficiency.
![Story image](../../../../../uploads/story/2024/08/05/preview_techday_64f01f8d4a8845c1836a.webp)
CAST launches automated SBOM management tool for compliance
Last month
#
saas
#
risk & compliance
#
automation
CAST has launched CAST SBOM Manager, an automated tool to create and manage Software Bill of Materials (SBOMs) for compliance, aimed at simplifying documentation for software providers.
![Story image](../../../../../uploads/story/2024/07/26/preview_Dan_Cooke__Chief_Business_Officer__Roboyo_Australia.webp)
How Australian organisations should embrace automation to lift competitiveness
Last month
#
cx
#
martech
#
hcm
Australian organisations must prioritise automation to enhance global competitiveness, yet many remain laggards. Embracing hyperautomation can drive efficiency, innovation, and long-term gains.
![Story image](../../../../../uploads/story/2024/08/05/preview__D3A0470__1_.webp)
Taking the lead: Why digital transformation should be finance first
Last month
#
digital transformation
#
investment
#
productivity
Kickstarting your digital transformation with finance can yield quick, measurable gains. Mid-sized enterprises are urged to prioritise this back-office function to boost efficiency and strategic planning amidst economic uncertainties.
![Story image](../../../../../uploads/story/2024/08/01/preview_111.webp)
Exclusive: SS&C Blue Prism's CMO discusses role of automation in business growth
Last month
#
robots
#
ai
#
resellers
SS&C Blue Prism's CMO, Paul Taylor, reveals how automation and AI are driving business growth, efficiency, and innovation in an exclusive interview.
![Story image](../../../../../uploads/story/2024/08/05/preview_techday_5a40b71401c724ce079d.webp)
Dynatrace celebrates five years as public company, growth in revenue
Last month
#
saas
#
digital transformation
#
ipo
Dynatrace marks its fifth IPO anniversary with a milestone, surpassing $1 billion in revenue, reflecting significant growth and industry leadership.
![Story image](../../../../../uploads/story/2024/08/02/preview_techday_9ece54f14be8a6797d6a.webp)
Venafi study warns of chaos with TLS changes & quantum risks
Last month
#
digital transformation
#
migration
#
encryption
New research by Venafi warns that businesses face mass outages due to new machine identity standards, citing shorter TLS lifespan and post-quantum cryptography challenges.
![Story image](../../../../../uploads/story/2024/08/02/preview_techday_1bc81e8d577ca2183e0e.webp)
Average cost of an Australian data breach hits AUD $4.26 million
Last month
#
ransomware
#
private cloud
#
endpoint protection
IBM's latest report reveals Australian data breach costs hit a record AUD $4.26 million in 2024, with phishing and stolen credentials as top attack vectors.
![Story image](../../../../../uploads/story/2024/08/02/preview_techday_05faabcf401fa8fadf58.webp)
PagerDuty Advance launched to tackle rising digital incidents
Last month
#
digital transformation
#
ai
#
asia pacific
PagerDuty launches PagerDuty Advance, a generative AI suite to enhance incident management and efficiency. Digital incidents in Australia surged by 41%, costing over AUD $1 million each.
![Story image](../../../../../uploads/story/2024/08/02/preview_MixCollage-02-Aug-2024-07-33-AM-4396.webp)
Four ways AI can boost contact centre agent performance and improve customer service
Last month
#
martech
#
cx
#
ai
AI can significantly enhance contact centre performance by providing real-time guidance, sentiment analysis, task automation, and interaction summaries, leading to improved customer service and agent satisfaction.
![Story image](../../../../../uploads/story/2024/08/01/preview_techday_c14ec3570a9e8dcb229a.webp)
Autonomation partners with Workato to enhance AEC service delivery
Thu, 1st Aug 2024
#
rpa
#
low-code
#
erp
Australian AEC service provider Autonomation partners with workflow automation platform Workato to enhance service delivery by integrating Autodesk Construction Cloud.
![Story image](../../../../../uploads/story/2024/08/01/preview_techday_04eb05fe8237db4d1586.webp)
Amber Technology to showcase new automation solutions at expo
Thu, 1st Aug 2024
#
smart home
#
abb
#
home automation
Amber Technology will unveil new building automation solutions, including smart communication systems and control technologies, at Integrate Expo 2024 from 21-23 August at Sydney ICC.
![Story image](../../../../../uploads/story/2024/08/01/preview_techday_d77fe0f5a2123bd47353.webp)
AI won't displace contact centre agents significantly until 2026
Thu, 1st Aug 2024
#
uc
#
data analytics
#
ai
AI will augment rather than replace UK and US contact centre agents until at least 2026, per Cavell's latest research, despite industry momentum around automation.