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Parloa opens London office as AI expansion gathers pace
Customer Relationship Management

Parloa opens London office as AI expansion gathers pace

London's rising AI investment is drawing Parloa into the capital as the company expands its European footprint and customer base.

By Sean Mitchell • 5 min read • Last month
Ecommpay flags payment design as key to lost bookings
Crypto

Ecommpay flags payment design as key to lost bookings

Flawed payment design is costing UK online travel agencies up to GBP £16.5 billion in lost bookings, Ecommpay's new benchmark report warns.

By Sofiah Nichole Salivio • 4 min read • Wed, 11th Mar 2026
London Tech Week 2026 agenda puts sovereign AI centre stage
Robotics

London Tech Week 2026 agenda puts sovereign AI centre stage

London Tech Week 2026 unveils an AI-heavy agenda, with founders and global enterprises set to debate sovereign models and large-scale deployment.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Feb 2026

Global Stories

Booking.com stories

Radisson launches AI price-matching tool for direct bookings
Digital Transformation

Radisson launches AI price-matching tool for direct bookings

Guests can now get lower rates instantly on Radisson's own site, as an AI tool matches third-party prices without manual claims.

By Joseph Gabriel Lagonsin • 4 min read • This month
Cloudbeds & Journey launch shared hotel loyalty network
Software-as-a-Service

Cloudbeds & Journey launch shared hotel loyalty network

Independent hotels could win repeat bookings from big chains and OTAs as Cloudbeds and Journey pool loyalty rewards across a shared network.

By Mark Tarre • 4 min read • Last month
Linux Foundation launches Tokenomics Foundation for AI costs
Digital Transformation

Linux Foundation launches Tokenomics Foundation for AI costs

Rising AI bills are pushing enterprises to seek neutral benchmarks, as token costs are now a CEO-level concern and newer model prices climb.

By Sofiah Nichole Salivio • 6 min read • Last month
Parloa tops USD $50 million ARR after Series D boost
Customer Relationship Management

Parloa tops USD $50 million ARR after Series D boost

Enterprise adoption is moving from pilots to production, helping Parloa lift net revenue retention to 150% and pass USD $50 million ARR.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Google adds Gemini-powered ads to AI search results
Personalisation

Google adds Gemini-powered ads to AI search results

Advertisers stand to gain new placements as Google pushes sponsored content into conversational search and AI-generated shopping advice.

By Sofiah Nichole Salivio • 4 min read • Sat, 23rd May 2026
Airbnb adds car hires, hotels & World Cup experiences
Artificial Intelligence

Airbnb adds car hires, hotels & World Cup experiences

Travellers could now book more of a trip in one app as the platform adds hotels, car hires and World Cup activities.

By Mark Tarre • 4 min read • Fri, 22nd May 2026
Koddi partners Wolt Ads on German programmatic launch
Software-as-a-Service

Koddi partners Wolt Ads on German programmatic launch

Brands and agencies in Germany can now buy Wolt's app-based commerce ads programmatically, as Koddi expands beyond travel into retail media.

By Sofiah Nichole Salivio • 4 min read • Thu, 21st May 2026
Cloudbeds flags six trends for independent hotels in 2026
Customer Experience

Cloudbeds flags six trends for independent hotels in 2026

Independent hotels face tighter margins in 2026 as room revenue falls, distribution costs rise and AI reshapes how guests find and book stays.

By Sofiah Nichole Salivio • 4 min read • Tue, 5th May 2026
Norton warns of hotel booking Reservation Hijack scams
Data Protection

Norton warns of hotel booking Reservation Hijack scams

Travellers face fake payment requests tied to genuine hotel bookings, with exposed reservation data making the messages harder to spot.

By Joseph Gabriel Lagonsin • 4 min read • Tue, 28th Apr 2026
Booking.com warns some customers of possible data exposure
Data Protection

Booking.com warns some customers of possible data exposure

Travel customers could face phishing scams after Booking.com found suspicious activity may have exposed names, contact details and reservation data.

By Mark Tarre • 4 min read • Tue, 14th Apr 2026
SAP Concur & Amex GBT expand Complete travel platform
Data Analytics

SAP Concur & Amex GBT expand Complete travel platform

Travellers and finance teams should see fewer manual steps as the firms link booking, support and expenses more closely across Complete.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Mar 2026
HP warns of AI-fuelled 'flat-pack' cyberattacks surge
Malware

HP warns of AI-fuelled 'flat-pack' cyberattacks surge

HP reports a surge in AI-powered “flat-pack” cyberattacks as criminals trade sophistication for speed, low cost and mass customisation.

By Sean Mitchell • 4 min read • Thu, 5th Mar 2026

Stories from Other Regions

Booking.com stories

Stay22 raises $122m to drive global creator commerce push
Marketing Technologies

Stay22 raises $122m to drive global creator commerce push

Stay22 lands $122m from Summit Partners to fuel global expansion of its creator commerce tools beyond travel into wider retail.

By Catherine Knowles • 3 min read • Fri, 27th Feb 2026
Revolut unveils unified merchant payments suite in Australia
Digital Transformation

Revolut unveils unified merchant payments suite in Australia

Revolut launches a unified merchant payments suite in Australia, tying in‑person, online and A2A payments directly to its business accounts.

By Karen Joy Bacudo • 3 min read • Wed, 4th Feb 2026