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Conversational AI Stories - Page 18

UK Stories

Conversational AI stories

GEO: Why Generative Engine Optimization will reshape communication strategies by 2026
Marketing Technologies

GEO: Why Generative Engine Optimization will reshape communication strategies by 2026

By 2026, Generative Engine Optimization will transform digital visibility, demanding brands prioritise clear, consistent narratives for AI-generated answers over traditional SEO.

By Tilo Bonow • 4 min read • Fri, 21st Nov 2025
EMEA firms ramp up conversational AI to boost loyalty & trust
Data Protection

EMEA firms ramp up conversational AI to boost loyalty & trust

EMEA firms are rapidly deploying conversational AI, investing heavily to boost customer loyalty and trust despite legacy infrastructure challenges.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025
Insight launches new AI services to fast-track EMEA adoption
Digital Transformation

Insight launches new AI services to fast-track EMEA adoption

Insight has launched Insight AI, a new service suite to help EMEA organisations fast-track adoption and overcome barriers in artificial intelligence projects.

By Melvin Hipolito • 4 min read • Mon, 17th Nov 2025

Global Stories

Conversational AI stories

AI set to reshape customer trust, transparency & service by 2026
Customer Experience

AI set to reshape customer trust, transparency & service by 2026

By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.

By Melania Watson • 4 min read • Fri, 5th Dec 2025
The rise of Agentic AI: Why procurement needs intelligence, not more dashboards
Data Analytics

The rise of Agentic AI: Why procurement needs intelligence, not more dashboards

Procurement teams face rising risks and data overload; agentic AI, like Agent Bob, offers instant intelligence beyond static dashboards to boost strategic decisions.

By George Hannaford • 2 min read • Sun, 23rd Nov 2025
Omada named leader & innovator in QKS Group IGA report
Hybrid Cloud

Omada named leader & innovator in QKS Group IGA report

Omada has been named a Leader and Emerging Innovator in QKS Group's SPARK Matrix for Identity Governance and Administration, praised for its AI-driven platform.

By Melvin Hipolito • 2 min read • Sat, 22nd Nov 2025
ThoughtSpot launches StartupSpot to offer startups AI analytics
Data Protection

ThoughtSpot launches StartupSpot to offer startups AI analytics

ThoughtSpot has unveiled StartupSpot, a programme offering early-stage firms AI analytics integration for USD $12,999 per year, aiding data-driven product features.

By Sean Mitchell • 3 min read • Fri, 21st Nov 2025
RobobAI unveils Agent Bob to transform procurement insights
Private Cloud

RobobAI unveils Agent Bob to transform procurement insights

RobobAI launches Agent Bob, an AI tool transforming procurement by delivering instant strategic insights via natural language interaction with spend data.

By Melvin Hipolito • 3 min read • Fri, 21st Nov 2025
Commvault CEO AI shift demands new resilience model
Edge Computing

Commvault CEO AI shift demands new resilience model

Commvault CEO Sanjay Mirchandani used his SHIFT keynote in New York to argue that enterprises must prepare for a new era of AI-driven resilience.

By Sean Mitchell • 4 min read • Fri, 21st Nov 2025
Oracle's AI assistant simplifies analytics through conversation
Data Analytics

Oracle's AI assistant simplifies analytics through conversation

Oracle launches an AI assistant in its Analytics Cloud, enabling users to query data in natural language and gain insights without complex tools.

By Peter Koutroubis • 5 min read • Thu, 20th Nov 2025
Progress launches Agentic RAG for dynamic AI-driven web content
Digital Transformation

Progress launches Agentic RAG for dynamic AI-driven web content

Progress Software unveils Agentic RAG for Sitefinity, enabling AI-driven dynamic web content tailored to each visitor's context and intent.

By Kaleah Salmon • 3 min read • Wed, 19th Nov 2025
IGT Solutions & NiCE expand global AI customer experience deal
Unified Communications

IGT Solutions & NiCE expand global AI customer experience deal

IGT Solutions expands its partnership with NiCE to deploy AI-driven CXone Mpower platform, enhancing global customer experience in aviation and travel sectors.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
Progress unveils Agentic RAG for Sitefinity to drive AI-led content
Digital Transformation

Progress unveils Agentic RAG for Sitefinity to drive AI-led content

Progress Software launches Agentic RAG for Sitefinity, an AI-driven tool for real-time, personalised content delivery with compliance controls, now in early access.

By Sean Mitchell • 3 min read • Wed, 19th Nov 2025
Progress Software unveils Sitefinity AI tool for tailored web content
Digital Transformation

Progress Software unveils Sitefinity AI tool for tailored web content

Progress Software launches Agentic RAG for Sitefinity, an AI tool enabling real-time, personalised web content tailored to user prompts and queries.

By Melvin Hipolito • 3 min read • Tue, 18th Nov 2025

Stories from Other Regions

Conversational AI stories

Ask Iris brings AI-powered conversational insights to Iris platform
DevOps

Ask Iris brings AI-powered conversational insights to Iris platform

Cro Metrics launches Ask Iris, an AI chat tool on Iris platform, enabling easy, secure access to experimental data via natural language queries.

By Melania Watson • 3 min read • Fri, 21st Nov 2025
TEG & Google Cloud launch AI assistant to personalise live events
Data Analytics

TEG & Google Cloud launch AI assistant to personalise live events

Ticketek Entertainment Group and Google Cloud have launched Stella, an AI assistant enhancing live event discovery and personalising fan experiences.

By Shannon Williams • 3 min read • Wed, 19th Nov 2025
Semantic Firewall promises AI cost savings & safer chat models
Large Language Models

Semantic Firewall promises AI cost savings & safer chat models

Semantic Firewall cuts AI compute costs by up to 88% and enhances user safety by managing language before it reaches large models, aiding partners globally.

By Sean Mitchell • 4 min read • Tue, 18th Nov 2025