Customer engagement stories - Page 19

PhotoShelter has launched its UGC Management tool, enabling brands and teams to easily collect and utilise user-generated content to enhance engagement.

Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.

LOGIC has unveiled its HX Series Interactive Flat Panels, certified by Google EDLA, promising to transform engagement in education, business and healthcare.

Gartner's research reveals that almost a third of organisations struggle with customer journey mapping, prompting Pega to unveil its GenAI-powered blueprint.

David Nuti of Extreme Networks discusses how AI is reshaping cybersecurity, streamlining security strategies for businesses amid growing digital threats.

Barracuda Networks has appointed Peter Alexander as Chief Marketing Officer to lead its market growth strategy and enhance cybersecurity solutions amid rising demand.

Sitecore has unveiled over 250 enhancements to its digital experience platform, empowering marketers with AI capabilities for personalised content creation.

Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.

Netcore Cloud has appointed Nishant Arora as Senior Vice President of Marketing to bolster its global strategies and enhance demand generation efforts.

Gallagher Security's new report reveals that overlooking human behaviour in security solutions risks inefficiencies and missed technological potential.

SolarWinds has honoured its top EMEA partners with the 2025 Partner Awards, acknowledging those in the region driving innovation and growth.

Research by Cirrus reveals long wait times and vague responses in UK customer service provoke discontent, with older customers demanding faster resolutions.

Cloudinary has launched Cloudinary 3D, a new platform designed to help eCommerce brands enhance product presentation through immersive 3D and AR experiences.

UK business confidence rises, with 82% of CEOs optimistic about the year ahead despite challenges, according to a new survey by EY-Parthenon.

Claroty has been named Best in KLAS for Healthcare IoT Security for its xDome solution, achieving top performance for the fifth consecutive year.

New research reveals that 69% of UK consumers feel no loyalty to any brand, posing significant challenges for consumer product companies in retaining customers.

Zoho has unveiled its AI advancements with Zia Agents, Agent Studio, and Agent Marketplace, aiming to improve the availability and creation of digital agents for businesses.

As businesses strive for digital finance transformation, many fail to see the expected benefits, highlighting the need for clear goals and effective planning.

A recent survey reveals a pivotal shift in customer experience's significance, with 96% of CX leaders reporting corporate recognition as a revenue driver.

Marqeta has partnered with Trading 212 to launch a debit card, enabling the app's expansion into 20 new European markets and enhancing customer accessibility.