The Ultimate Guide to Digital Transformation
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Digital Transformation.
What to know about Digital Transformation
Digital Transformation is a pivotal topic shaping the future of business, technology, and society. This extensive collection of stories highlights how organisations across industries and regions are navigating the complexities of digital change, leveraging emerging technologies such as AI, cloud computing, IoT, and automation to enhance operations, customer experiences, and competitive advantage.
From global expansions and strategic partnerships to AI-driven innovations and challenges involving legacy systems, skills gaps, and cybersecurity, the narratives offer deep insights into the multifaceted nature of digital transformation. Readers can explore case studies of enterprises revamping their infrastructure, government initiatives accelerating digital services, and the evolving roles of leadership in driving technology adoption.
Engaging with these stories will provide readers with a broad understanding of current trends, practical strategies, and forward-looking perspectives essential for thriving in an increasingly digital world. Whether you’re a business leader, IT professional, or technology enthusiast, this tag offers valuable knowledge on embracing transformation to foster resilience, innovation, and growth.
UK Digital Transformation News
Regional stories with direct local relevance
NiCE Cognigy urges wider AI use across public services
Public bodies could cut admin and free staff for frontline cases if ministers back AI tools with stronger oversight and safeguards.
UK marketers say AI adds admin rather than easing it
Many teams are seeing AI create extra admin rather than cutting it, with 59% of UK marketers reporting heavier workloads over three years.
EcoOnline & ALL4 team up on safety compliance tools
The tie-up aims to give heavily regulated firms a clearer way to manage safety, chemical and sustainability compliance across multiple sites and jurisdictions.
WORK-SELF expands Maya Enterprise across 12,000 apps
Businesses adopting AI agents could cut rework by up to 40%, as WORK-SELF expands Maya Enterprise across more than 12,000 applications.
Morrisons picks Logile for labour planning overhaul
The deal should give Morrisons a clearer view of staffing needs across 1,474 sites, replacing manual planning with software tied to demand forecasts.
PwC UK expands FloQast deal for managed finance services
PwC UK will run clients' close and reconciliation work on FloQast as finance teams face pressure to cut manual workloads and speed reporting.
Analyst Insights
Research and market analysis connected to Digital Transformation
Nintex launches process tool to tie AI to workflows
The Real Data Transformation Challenge is Changing How People Work
NiCE named Gartner CCaaS leader as AI revenue jumps
Bizzdesign named Gartner leader for 19th straight year
Broadridge holds third in IDC FinTech Rankings again
Featured News
La Fosse CEO: Tech hire aid key amid possible 'do-nothing' budget
Employers fear higher taxes and weak incentives will keep hiring and training subdued, as the government prepares a cautious Autumn Budget.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
DesignVerse targets U.S. firms with private cloud AI tools
DesignVerse is targeting U.S. aviation, defence and finance clients with on-premise AI tools as data sovereignty concerns reshape vendor choice.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
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DocuWare prepared for launch of new interface, IDP, AI tool
Existing customers will get the redesigned platform free as DocuWare readies AI-driven document search and extraction tools for autumn.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
The internet times are a'changing Fastly
Bot traffic is forcing Fastly to adapt its edge cloud tools as publishers and AI firms battle over caching, access and data protection.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
Estima CEO: Generative AI reshapes pharmaceutical value proof
The HEOR tech firm is using generative AI to cut approval analyses from years to weeks, reshaping launch decisions and regulator responses.
Grafana Labs launches six AI tools for telemetry & agents
Grafana Labs has launched six AI observability tools during its AI Week, including new capabilities for monitoring and investigating AI agents.
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Expert Columns
Why revenue leaders need a connected commerce chain
Why the quietest IT transformations can have the greatest impact
Pragmatic modernisation: The disciplines that transform cloud operations
How simplifying IT helps teams perform at racing speed
What Role Should AI Play in Commercial Leases?
Trust Before Technology: Why Council ERP Programs Fail Before Go-Live
The next eCommerce interface may not be a screen
The Top Cool Intelligence Trends of 2027
In the AI era, channel value is being redefined
Who allowed your AI agent to see that data?
Interviews
Interviews and video coverage from the networkRecent Digital Transformation News
TCS launches industrial AI foundry for manufacturers
Four in five UK manufacturers are already trialling AI, as TCS aims to turn pilots into factory-floor systems that lift productivity by up to 25%.
Guidewire launches agentic AI platform for insurers
Insurers could cut rollout delays and tighten controls as the software links AI agents to underwriting and claims workflows already in production.
Etam partners with commercetools on digital rebuild
A pilot showed a 70-80% boost in development velocity, prompting Etam to replace its legacy commerce system across three brands.
NTT DATA expands AI Factory network to Singapore & Paris
The new sites give businesses a place to test AI projects on security, governance and cost before committing to wider rollouts.
Utilize acquires tn4 Solutions in Sage growth push
The deal nearly doubles Utilize's Sage customer base and takes the managed IT services provider to six acquisitions as it eyes £28 million turnover.
Matalan app tops website with stronger order values
Higher basket sizes are helping Matalan's new app outperform its website, after 1.76 million downloads and a 4.4% conversion rate.
Multiverse launches Mastry to challenge AI consultancies
The platform aims to help employers measure whether AI training changes day-to-day work, as firms seek clearer returns on spending.
OpenSky launches managed AI framework for public bodies
Public bodies could get AI out of the pilot stage faster, as OpenSky bundles deployment, oversight and compliance into one service.
BT International expands Global Fabric with security options
Multinational firms can now choose from four security providers on BT's network platform as AI traffic raises demands on speed, resilience and control.
Serendata & SAP Signavio strike transformation partnership
Customers will be able to spot workforce and AI-related risks earlier as process redesign and people change are tied together in one system.
Sherwen warns AI readiness needs customer adoption
Consumer trust could decide whether AI projects pay off, as Sherwen Studios says technical readiness alone does not guarantee adoption.
Villeroy & Boch deploys Talkdesk to streamline service
The rollout should cut waiting times and transfers by routing enquiries to the right agent faster across Villeroy & Boch's global service teams.
Accenture buys Sagacity to boost customer intelligence
The deal adds more than 140 specialists as Accenture tries to turn customer data and AI tools into measurable gains in retention and revenue.
FourKites launches AI model to deliver supply chain outcomes
Supply chain executives may see faster service and lower costs as the firm ties AI agents to measurable results rather than software adoption.
UK CEOs see AI productivity gains but struggle on ROI
Many still lack a clear picture of AI payback, even as half of UK CEOs say the technology has lifted productivity over the past year.
Accenture buys Sagacity to boost customer intelligence
The deal adds more than 140 specialists as consulting groups race to turn customer data and AI into growth, retention and service gains.
UK small firms race to build AI tools without oversight
Governance is lagging as 25% of AI-using UK small firms now prototype their own systems, with 24% finding unauthorised tools in-house.
UK finance leaders back AI but struggle to prove value
Nearly a third of UK finance leaders cannot quantify AI's benefits, highlighting a gap between enthusiasm and proof as liquidity teams face rising pressure.
Telent expands ICT support for Maritime & Coastguard Agency
By consolidating support across 24 sites, the agency has cut supplier complexity and bolstered the resilience of systems behind search and rescue operations.
Schneider Electric teams with NVIDIA & HPE on industrial AI
The move could help heavy industry keep sensitive plant data on site while lowering cloud AI costs and speeding responses to faults.
Job Moves
OneAdvanced names Emma Brown as Chief Financial Officer
Principle Networks hires trio to bolster senior team
Spinnaker Support promotes Mark Fetches to global CTO
Akeneo names three leaders to drive AI commerce push
Alchemist Group appoints Griffiths as fractional CTO
Tes appoints Camila Kill as Chief Technology Officer
Aptitude Software appoints Kenneth Paqvalén as CFO
Klarus launches energy & utilities practice with Haw
Sapiens appoints Nazir Esmail & Maggie Fox to leadership
