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Fraud prevention stories

UK card fraud losses rise 2% as Europe hits record
Fintech

UK card fraud losses rise 2% as Europe hits record

Europe's card fraud bill hit a record EUR €1.69 billion, even as UK losses edged up only 2% to GBP £594.9 million.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Zendesk launches specialised AI agents for customer service
Digital Transformation

Zendesk launches specialised AI agents for customer service

The new tools could automate up to 80% of service workflows, letting retailers handle orders, returns and refunds without manual handoffs.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Global Stories

Fraud prevention stories

Shufti launches bank account verification in 70 nations
Software-as-a-Service

Shufti launches bank account verification in 70 nations

Businesses can now confirm account ownership before sending payments, with Shufti's tool covering more than 70 countries and easing fraud checks.

By Karen Joy Bacudo • 4 min read • Yesterday
Asia Pacific remitters prefer fraud checks over speed
Crypto

Asia Pacific remitters prefer fraud checks over speed

Consumers across Asia Pacific are willing to wait longer for transfers if it reduces scam losses, Visa's survey of 45,000 people found.

By Karen Joy Bacudo • 4 min read • Yesterday
The Next E-commerce Interface May Not Be a Screen
Wearables

The Next E-commerce Interface May Not Be a Screen

As AI agents begin handling purchases and deliveries, retailers face tougher questions over identity, authorisation and trust.

By Edmund Ng • 6 min read • 2 days ago
FIS posts record core banking wins at smaller banks
Software-as-a-Service

FIS posts record core banking wins at smaller banks

Smaller lenders are accelerating technology overhauls to curb fraud and improve digital services, driving FIS to a record first-half tally of core wins.

By Karen Joy Bacudo • 4 min read • 3 days ago
Ecommpay warns AI checkout could exclude vulnerable users
Fintech

Ecommpay warns AI checkout could exclude vulnerable users

More than half of consumers are vulnerable to some degree, raising fears that AI-led checkout could leave many unable to complete payments.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Mathspace Breach Exposes 1 Million Students, Parents, and Teachers
Data Protection

Mathspace Breach Exposes 1 Million Students, Parents, and Teachers

Personal details for more than 1 million students and families in Australia and New Zealand were exposed after attackers exploited a flaw in an internal tool.

By Takanori Nishiyama • 2 min read • Last week

Stories from Other Regions

Fraud prevention stories

PhishByte warns AI phishing has outpaced detection
Multi-factor authentication

PhishByte warns AI phishing has outpaced detection

Traditional email filters are failing as AI-crafted scams now look legitimate enough to fool staff and drive up fraud losses.

By Joseph Gabriel Lagonsin • 4 min read • Today
CSI launches commercial banking suite for community banks
Fintech

CSI launches commercial banking suite for community banks

Smaller lenders risk losing commercial deposits as the new suite adds payments, cards and treasury tools to serve complex business clients.

By Karen Joy Bacudo • 4 min read • Today
Adyen wins SNKRDUNK payments deal for SODA expansion
Fintech

Adyen wins SNKRDUNK payments deal for SODA expansion

Fraud checks and smoother checkout are set to support SODA's international push as it taps Adyen across SNKRDUNK's online and store payments.

By Karen Joy Bacudo • 4 min read • Yesterday
Ledger appoints Oded Blatman as Chief Information Officer
Fintech

Ledger appoints Oded Blatman as Chief Information Officer

The hire underlines Ledger's push into institutional digital asset security as AI-driven attacks and tokenised assets raise the stakes for breaches.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Probe Group wins ISO 42001 AI certification across brands
Data Protection

Probe Group wins ISO 42001 AI certification across brands

Clients in regulated sectors may benefit from lower AI compliance risk after Probe Group completed independent certification across all its brands.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Zendesk launches specialised AI agents for commerce
Digital Transformation

Zendesk launches specialised AI agents for commerce

Australian retailers are set to benefit as Zendesk's new tools aim to settle orders, returns and refunds with fewer hand-offs.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago
Peoples Group taps Feedzai ahead of Real-Time Rail
Fintech

Peoples Group taps Feedzai ahead of Real-Time Rail

Fraud checks are being upgraded before Canada's instant payments network goes live, as Peoples Group seeks to stop scams in real time.

By Karen Joy Bacudo • 4 min read • 3 days ago
Zeta launches passkey authentication for RuPay payments
Multi-factor authentication

Zeta launches passkey authentication for RuPay payments

Eligible RuPay cardholders in India can now bypass SMS one-time passwords, cutting checkout time as digital-payment fraud climbs sharply.

By Karen Joy Bacudo • 4 min read • 3 days ago
Visa, Mastercard & Ant International back AI agent trust
Fintech

Visa, Mastercard & Ant International back AI agent trust

A shared trust framework could cut repeated checks for AI agents making purchases and ease adoption across card and wallet networks.

By Karen Joy Bacudo • 4 min read • Last week