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Orchestration Stories - Page 8

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Orchestration stories

NiCE honours EMEA & APAC firms for AI-driven CX excellence
Unified Communications

NiCE honours EMEA & APAC firms for AI-driven CX excellence

NiCE celebrates EMEA and APAC firms for AI-driven customer experience excellence at its 2025 International CX Excellence Awards, spotlighting innovation and impact.

By Melania Watson • 3 min read • Fri, 4th Jul 2025
Freshworks launches AI tool to streamline staff transitions
Software-as-a-Service

Freshworks launches AI tool to streamline staff transitions

Freshworks unveils Freshservice Journeys, an AI-driven tool designed to streamline employee transitions like onboarding and offboarding across departments.

By Jed Nykolle Harme • 4 min read • Thu, 3rd Jul 2025
NTT DATA & Corvic AI partner to unlock enterprise data for AI
Data Analytics

NTT DATA & Corvic AI partner to unlock enterprise data for AI

NTT DATA partners with Corvic AI to integrate adaptive AI solutions, enhancing enterprise data readiness for generative AI across US and UK markets.

By Shannon Williams • 3 min read • Thu, 3rd Jul 2025
Agentic AI drives retail shift from legacy systems to smart commerce
DevOps

Agentic AI drives retail shift from legacy systems to smart commerce

Retailers are adopting agentic AI to overcome outdated systems, enabling smarter, faster eCommerce that meets modern consumer demands for personalised digital experiences.

By Shannon Williams • 4 min read • Thu, 3rd Jul 2025
Flamingo launches OpenMSP to help MSPs cut software costs
Semiconductors

Flamingo launches OpenMSP to help MSPs cut software costs

Flamingo has launched OpenMSP, an open-source platform with AI tools to help MSPs cut software licensing costs and boost profitability.

By Catherine Knowles • 3 min read • Thu, 3rd Jul 2025
Skills AI-driven shops want to see in developers
Unified Communications

Skills AI-driven shops want to see in developers

Developers must now master architectural design, AI communication, and security to effectively collaborate with AI in software development workflows.

By Emilio Salvador • 3 min read • Wed, 2nd Jul 2025
APAC retailers are missing out on the benefits of personalisation technology
Virtualisation

APAC retailers are missing out on the benefits of personalisation technology

APAC retailers risk missing out as personalisation tech boosts loyalty and sales, with early adopters like Tesco reaping significant rewards.

By Aaron Crowe • 6 min read • Wed, 2nd Jul 2025
Exabeam Nova unveils AI agent to empower CISOs with insights
Semiconductors

Exabeam Nova unveils AI agent to empower CISOs with insights

Exabeam launches its AI-powered Nova Advisor Agent to help CISOs turn complex security data into strategic insights for board-level presentations.

By Melvin Hipolito • 5 min read • Wed, 2nd Jul 2025
CommBox unveils CommSite to transform web engagement
Digital Transformation

CommBox unveils CommSite to transform web engagement

CommBox launches CommSite AI, a conversational platform transforming websites with real-time, personalised chat to enhance user engagement and sales.

By Jed Nykolle Harme • 3 min read • Wed, 2nd Jul 2025
How AI agents can help enterprise teams to scale
Customer Relationship Management

How AI agents can help enterprise teams to scale

By 2028, 33% of enterprises will use AI agents to boost productivity and scale efficiently, transforming workflows beyond traditional automation methods.

By Paul Rilstone • 4 min read • Tue, 1st Jul 2025
AI agents revolutionise business & cybersecurity with automation
Advanced Persistent Threat Protection

AI agents revolutionise business & cybersecurity with automation

AI agents are transforming business and cybersecurity by automating tasks, reducing response times, and enhancing threat detection with human oversight.

By Sean Mitchell • 5 min read • Tue, 1st Jul 2025
Confluent Cloud boosts agentic AI with enhanced data & security
Data Analytics

Confluent Cloud boosts agentic AI with enhanced data & security

Confluent Cloud unveils new features blending real-time and historical data to enhance secure, intelligent AI agents and analytics for enterprises.

By Melvin Hipolito • 4 min read • Mon, 30th Jun 2025
Celonis named global process mining leader by Everest Group assessment
Customer Relationship Management

Celonis named global process mining leader by Everest Group assessment

Celonis has been named a Leader in process mining by Everest Group for the sixth year running, praised for AI innovations and strong market impact globally.

By Melania Watson • 4 min read • Fri, 27th Jun 2025
Genesys unveils AI Studio to power safe, scalable virtual agents
Unified Communications

Genesys unveils AI Studio to power safe, scalable virtual agents

Genesys launches Cloud AI Studio with AI Guides, enabling firms to build scalable, ethical virtual agents for complex customer interactions without coding.

By Kaleah Salmon • 4 min read • Fri, 27th Jun 2025
UiPath modernises ERP with Deloitte using agentic automation
Unified Communications

UiPath modernises ERP with Deloitte using agentic automation

UiPath and Deloitte have revolutionised ERP by integrating agentic automation in a SAP S/4HANA upgrade, boosting efficiency and automating 85% of finance workflows.

By Catherine Knowles • 3 min read • Thu, 26th Jun 2025

Stories from Other Regions

Orchestration stories

UiPath leads 2025 Gartner Magic Quadrant as RPA market grows
DevOps

UiPath leads 2025 Gartner Magic Quadrant as RPA market grows

UiPath leads Gartner's 2025 Magic Quadrant for RPA, marking seven years as a Leader amid rapid USD $3.8bn market growth and AI-driven automation advances.

By Melania Watson • 4 min read • Wed, 2nd Jul 2025
Siemens unveils AI-powered EDA platform for chip & PCB design
Data Protection

Siemens unveils AI-powered EDA platform for chip & PCB design

Siemens launches AI-powered EDA platform integrating NVIDIA tech to boost chip and PCB design productivity and streamline workflows securely.

By Catherine Knowles • 4 min read • Thu, 26th Jun 2025