Orchestration Stories - Page 9

Global Stories

Orchestration stories

Agentic AI and Saas - The next chapter in CX

Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.

By Taylor Giddens • 5 min read • Thu, 26th Jun 2025

Virtualisation

HPE unveils GreenLake Intelligence to boost hybrid IT with AI

HPE launches GreenLake Intelligence, an AI-driven platform enhancing hybrid IT operations with real-time optimisation and automation from Q3 2025.

By Catherine Knowles • 5 min read • Thu, 26th Jun 2025

Fintech

Sumsub & Data Zoo partner to boost global fraud prevention

Sumsub and Data Zoo have partnered to deliver enhanced global fraud prevention and compliance solutions for financial institutions across 170+ jurisdictions.

By Catherine Knowles • 4 min read • Thu, 26th Jun 2025

Semiconductors

Rapid7 launches agentic AI to boost MDR speed & accuracy

Rapid7 has introduced agentic AI workflows to its MDR platform, boosting SOC speed and accuracy by automating investigations and enhancing threat response.

By Catherine Knowles • 4 min read • Thu, 26th Jun 2025

Firewalls

Westcon-Comstor celebrates 40 years with focus on channel future

Westcon-Comstor marks 40 years with USD $5.24bn sales, launching Future Ready to boost partners amid evolving AI, cybersecurity and cloud trends.

By Shannon Williams • 4 min read • Thu, 26th Jun 2025

Digital Transformation

NTT DATA launches EPAS service to boost Salesforce Agentforce AI

NTT DATA launches a new EPAS service to enhance adoption of Salesforce's Agentforce, enabling enterprises to deploy autonomous AI agents alongside human teams.

By Jed Nykolle Harme • 5 min read • Thu, 26th Jun 2025

Software-as-a-Service

Make unveils Make Grid for real-time automation & AI mapping

Make launches Make Grid, a real-time visual map providing firms with complete oversight of their automation and AI workflows to manage complexity and scale.

By Jed Nykolle Harme • 3 min read • Thu, 26th Jun 2025

Digital Transformation

Poor data intake drives customer disengagement in Australia & NZ

Poor data intake and communication methods cause significant customer disengagement in Australia and New Zealand, says Smart Communications' 2025 research.

By Sean Mitchell • 4 min read • Wed, 25th Jun 2025

Private Cloud

HPE & NVIDIA unveil next-gen AI factory solutions for enterprise

HPE and NVIDIA launch AI factory solutions with next-gen Blackwell GPUs, simplifying AI adoption for enterprises worldwide with scalable, secure infrastructure.

By Melania Watson • 5 min read • Wed, 25th Jun 2025

Generative AI

SAS Viya named emerging leader in Gartner GenAI market report

SAS Viya has been named an Emerging Leader by Gartner for its generative AI platform, praised for lifecycle management and responsible innovation features.

By Melania Watson • 3 min read • Wed, 25th Jun 2025

Semiconductors

Rapid7 launches agentic AI to boost SOC response & efficiency

Rapid7 has launched agentic AI workflows within its MDR services to speed up SOC investigations, enhancing analyst efficiency and threat response accuracy.

By Melania Watson • 3 min read • Wed, 25th Jun 2025

Fintech

Ecommpay wins two Retail Systems Awards for payment innovation

Ecommpay won Payments Innovation and Fraud Prevention of the Year at the Retail Systems Awards 2025 for pioneering eCommerce payout and fraud detection solutions.

By Sean Mitchell • 3 min read • Tue, 24th Jun 2025

Unified Communications

Artificial intelligence helps create world's first opera at Mariinsky

The Mariinsky Theatre unveiled Mandragora, the world's first opera created with artificial intelligence, blending tradition with cutting-edge technology.

By Kaleah Salmon • 4 min read • Tue, 24th Jun 2025

Malware

Agentic AI ransomware is on its way

Agentic AI ransomware, using cooperating AI modules for faster, smarter attacks, is expected to emerge by 2026, posing new cybersecurity threats.

By Roger Grimes • 8 min read • Tue, 24th Jun 2025

Enterprise Content Management

The end of standalone CDPs?

Recent mergers in MarTech signal the end of standalone CDPs, as companies focus on unified customer data platforms for seamless experiences.

By Robin Grochol • 3 min read • Mon, 23rd Jun 2025

Biometrics

World's largest data breach exposes 16 billion credentials

A massive data breach exposing 16 billion credentials from major firms and government services signals severe global digital security flaws.

By Sean Mitchell • 4 min read • Sat, 21st Jun 2025

Stories from Other Regions

Orchestration stories

Robotic Process Automation

JAGGAER unveils JAI AI platform to transform procurement tasks

JAGGAER launches JAI, an AI platform enhancing procurement with human-guided orchestration for smarter, integrated task management and decision support.

By Melania Watson • 3 min read • Wed, 25th Jun 2025

Malware

Australian firms face surge in AI cyber threats amid skill gaps

Australian firms report a sharp rise in AI-powered cyber attacks, with over half facing more complex threats amid cybersecurity skill shortages and limited budgets.

By Sean Mitchell • 5 min read • Tue, 24th Jun 2025