Retail Stories - Page 2

UK Stories

Retail stories

Gen Z to drive bigger share of UK Black Friday spend

Younger shoppers are expected to account for a larger slice of UK Black Friday gift spending, with 73% of Gen Z planning purchases.

By Karen Joy Bacudo • 3 min read • 4 days ago

Personalisation

Younger shoppers more likely to ditch poor loyalty schemes

Under-35s are far likelier to walk away from retailers over weak rewards, even as 61% say they feel more loyal than three years ago.

By Regine Laguilles • 4 min read • 3 days ago

Manufacturing

Bretts Transport signs Microlise deal to boost MPG

The Cambridgeshire operator expects a 3% MPG gain across 180 assets after replacing fragmented systems with Microlise software worth more than £500,000.

By Sofiah Nichole Salivio • 4 min read • 6 days ago

Payment Technologies

Pennies passes GBP £90 million in UK micro-donations

Customer checkout round-ups have now delivered more than GBP £90 million to charities as cash use keeps falling and digital giving grows.

By Karen Joy Bacudo • 4 min read • 6 days ago

Generative AI

UK AI food buys favour unfamiliar brands, Attest finds

AI-assisted food shopping in the UK is weakening brand loyalty, with Attest finding 36% of first-time buys went to unfamiliar names.

By Karen Joy Bacudo • 4 min read • 6 days ago

Global Stories

Retail stories

Software-as-a-Service

agentic AI seen as biggest customer engagement shift

Technical staff at Infobip Shift 2026 said autonomous AI agents are reshaping service journeys and making reskilling more valuable than new coding languages.

By Regine Laguilles • 4 min read • 4 days ago

Data Analytics

OpenAI launches ChatGPT Business Hub for companies

Eligible businesses can now claim profiles and track engagement in ChatGPT, as OpenAI pushes the assistant deeper into commercial discovery.

By Mara Sugue • 4 min read • 4 days ago

Digital Signage

Xcellence names directors to drive European expansion

The Dubai-founded display maker is betting on channel partners and bespoke products to win share in a crowded European market.

By Sofiah Nichole Salivio • 4 min read • 3 days ago

Payment Technologies

Points4Purpose expands loyalty platform for retailers

Merchants could see stronger repeat spending as the Australian platform lets shoppers earn cashback and donate it to charity at checkout.

By Karen Joy Bacudo • 3 min read • 5 days ago

Payment Technologies

Points4Purpose expands loyalty & charity payment platform

Businesses can now tie loyalty rewards to charitable donations at the till, as Points4Purpose rolls out its platform through Tyro and Clover.

By Karen Joy Bacudo • 3 min read • 5 days ago

Artificial Intelligence

Pattern helps Oroton boost apparel reach across channels

The shift is intended to help the fashion label turn online discovery into store visits as it pushes beyond handbags into ready-to-wear clothing.

By Karen Joy Bacudo • 3 min read • 4 days ago

Manufacturing

Diraq deploys Australia's first quantum computer in Sydney

The eight-qubit machine is now live in Sydney, marking a move from laboratory research to commercial use and giving Australia its first quantum computer.

By Mara Sugue • 4 min read • 4 days ago

Stories from Other Regions

Retail stories

Fintech

Gkash unveils PAY.MY brand alongside merchant tools

The branding push underlines Gkash's ambition to bundle its merchant tools for stores, mobile sellers and online checkout into one market-facing identity.

By Karen Joy Bacudo • 4 min read • 4 days ago