About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 17
Hybrid cloud storage surpasses AI as top enterprise priority
Thu, 18th Jul 2024
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data privacy
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ai
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cybersecurity
Nasuni's latest report underscores a shift in business priorities, revealing 54% of firms now prioritise cloud data management over AI due to security concerns.
Most Australians targeted by online scams, study reveals
Thu, 18th Jul 2024
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martech
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commerce systems
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email security
New research by PayPal shows a staggering 97% of Australians have been targeted by scammers, with 86% proactively helping others to stay safe online.
Australian banks lead in AI adoption but face key challenges
Thu, 18th Jul 2024
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cx
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martech
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fintech
Australian banks lead AI adoption with 83% implementation rate, but face hurdles like poor data strategy, employee resistance, and leadership challenges, study reveals.
Study: chat-based screening aids candidates with disability
Thu, 18th Jul 2024
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autism
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dyslexia
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recruitment
New research from Sapia.ai reveals chat-based screening tools offer a more equitable assessment for candidates with disabilities, reducing the gap in passing rates.
91% of Australians seek better support for neurodivergent employees
Thu, 18th Jul 2024
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united states
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anz bank
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asia pacific
A new survey by DXC Technology reveals 91% of Australians feel organisations can better support neurodivergent employees.
Businesses turn to immersive phygital experiences for engagement
Thu, 18th Jul 2024
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cx
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martech
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ai
Businesses are leveraging immersive phygital experiences, blending physical and digital interactions, to enhance customer engagement.
Online shopping sees surge in parcel theft claims in Australia
Thu, 18th Jul 2024
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online shopping
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black friday
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electronics
Parcel theft claims in Australia have more than doubled, due to the surge in online shopping, a trend that intensified during the COVID-19 pandemic.
AI expert offers tips to help small businesses leverage AI tools
Thu, 18th Jul 2024
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ai
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content creation
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productivity
Rebecca Hegeman of Localsearch shares strategic insights on harnessing AI for SMEs, addressing a significant adoption gap.
UK banks lead AI talent hiring surge as Europe catches up
Tue, 16th Jul 2024
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hsbc
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credit suisse
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evident
UK and European banks ramp up AI recruitment to boost workforce productivity, with a 12% rise in AI roles in UK banks and Deutsche Bank and Santander leading efforts.
UK businesses hit hard by AI-driven cyber threats, says report
Tue, 16th Jul 2024
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ai security
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hsbc
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financial institutions
A Darktrace report reveals that 71% of UK businesses have faced AI-powered cyber threats, with 95% feeling unprepared. Firms like Barclays and HSBC are at risk.
UK businesses embrace Gen AI in procurement for efficiency gains
Tue, 16th Jul 2024
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digital transformation
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ai
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digitisation
Almost 25% of UK firms have adopted Generative AI in procurement, cutting manual tasks by 44%, reveals Ivalua research. Future efficiency gains are projected.
Coveo report: UK shoppers demand better digital experiences
Tue, 16th Jul 2024
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data privacy
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search
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online shopping
UK shoppers demand superior digital experiences, says Coveo's CX Industry Report. Highlighting desires for AI-powered personalization, better search results, and data transparency.
UK tech executives confident in AI skills but ROI concerns persist
Tue, 16th Jul 2024
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devops
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apm
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data privacy
A new AI survey reveals 85% of UK tech leaders hail their AI skills but face budget, talent, and complexity barriers, with mixed ROI views.
97% of Australians targeted by digital scams, says PayPal report
Tue, 16th Jul 2024
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martech
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commerce systems
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payment technologies
A PayPal study reveals 97% of Australians have faced online scam attempts, with most turning to millennials for tech safety support.
Red Hat report reveals major security concerns with Kubernetes
Mon, 15th Jul 2024
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firewalls
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devops
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network security
Red Hat's latest State of Kubernetes Report reveals 46% of organisations suffered revenue or customer losses due to Kubernetes security incidents last year.
Cybercriminals exploit ChatGPT for near-perfect phishing emails
Mon, 15th Jul 2024
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cybersecurity
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software development
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cybercriminals
ReliaQuest's latest report reveals cybercriminals are exploiting ChatGPT and other AI tools to create near-perfect phishing emails, achieving a 2.8% success rate.
AI's transformative impact celebrated on AI Appreciation Day
Mon, 15th Jul 2024
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advanced persistent threat protection
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ai security
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risk & compliance
As AI Appreciation Day on 16 July nears, industry leaders highlight AI's transformative role in sectors like cybersecurity and data management.
Cloudflare Q2 report highlights surge in global DDoS attacks
Mon, 15th Jul 2024
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uc
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ai
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russia
Cloudflare's Q2 2024 DDoS Threat Report unveiled a 20% rise in DDoS attacks, with 4 million assaults mitigated.
Gap found between data security perceptions & breach reality
Mon, 15th Jul 2024
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edutech
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ransomware
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apm
Report reveals a disconnect between perceived and actual data security, with 63% of firms overestimating their protective measures despite record data breaches.
Digital transformation in utilities hampered by leadership conflict
Mon, 15th Jul 2024
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data analytics
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digital transformation
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cx
A new IFS study shows only 20% of utilities firms have completed digital transformation, despite AI being a top priority.