About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 61
Flare uncovers cyber threat landscape by Russian hackers
Wed, 7th Feb 2024
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cybersecurity
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national security
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sensitive information
Cybersecurity firm Flare exposes the escalating threat posed by initial access brokers on Russian hacking forums.
Medallia unveils AI breakthroughs for personalised CX
Wed, 7th Feb 2024
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martech
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cx
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hcm
Medallia reveals four AI innovations at its Experience 24 conference, offering game-changing methods of personalising customer and employee experiences.
Fintech leaders urging stricter AI laws at recent summit
Wed, 7th Feb 2024
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fintech
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quantum computing
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digital economy
Fintech leaders urge UK regulators to impose stricter AI laws to foster confidence and responsible usage in financial services.
Prophecy International & SOFTEL Communications announce strategic AI alliance
Wed, 7th Feb 2024
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uc
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data analytics
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cx
Prophecy International partners with SOFTEL Communications to integrate emite analytics with SOFTEL's AI, significantly enhancing CX.
UK tech SMEs investing in young talent despite tough economy
Wed, 7th Feb 2024
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investment
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skills gap
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recruitment
Despite financial challenges, 69% of UK tech SMEs invest in young talent via low-cost recruitment, showing optimism and resilience.
Digital signage boosts productivity & engagement – study
Wed, 7th Feb 2024
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digital signage
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supply chain systems
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productivity
Workplace digital signage significantly boosts productivity and enhances engagement among deskless workers, suggests a study by ScreenCloud and Google ChromeOS.
'New year, new threats' warns cybersecurity CTO in UK
Wed, 7th Feb 2024
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ransomware
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phishing
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data protection
As holiday season cyber threats increase, CTO of Espria, Dave Adamson, highlights the crucial need for businesses to tighten security.
Cybersecurity alert for UK businesses on Safer Internet Day
Wed, 7th Feb 2024
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ransomware
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malware
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mfa
On Safer Internet Day, Evolve Business Group underscores the importance of robust online security for businesses.
NCS named leader in IDC MarketScape Cloud Services
Wed, 7th Feb 2024
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digital transformation
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cloud services
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cloud migration
NCS is celebrated as leading contender in IDC MarketScape's Asia Pacific Cloud Professional Services 2023-2024.
AI-driven Proptech revolutionise commercial property industry
Wed, 7th Feb 2024
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data analytics
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cx
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martech
Proptech is revolutionising the commercial property industry, offering solutions to challenges like complex legacy systems and manual processes.
CAMS enters insurance sector with major Oriental Insurance mandate
Wed, 7th Feb 2024
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surveillance
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facial recognition
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insurance
Financial technology provider Computer Age Management Services (CAMS) secures an expansive contract from Oriental Insurance Company.
UK House of Lords warn of copyright plunder by AI firms
Wed, 7th Feb 2024
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uc
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physical security
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ai
UK House of Lords committee warns ministers about AI firms illegally using copyrighted material for training, calling for a revamp of outdated copyright laws.
Aussies value flexible hours over working from home
Tue, 6th Feb 2024
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hybrid & remote work
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wfh
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workforce management
Australian employees value flexible working hours over working from home, but many would consider leaving their job if remote work was no longer an option.
UK workers keen on workplace tech but feel overlooked
Tue, 6th Feb 2024
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uc
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robots
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5g & beyond
UK workers express excitement for emerging technologies like 5G, AI, and robotics, despite managerial silence on these changes, reveals Virgin Media O2 study.
CFOs' confidence in cashflow visibility remains low
Tue, 6th Feb 2024
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ai
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cfo
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blackline
A mere 2% of CFOs fully trust their organisation's cashflow visibility – alarming figures that remain unchanged from last year.
AI reshapes threat landscape for telcos, says EY report
Tue, 6th Feb 2024
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data privacy
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ai
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security
EY's latest report warns that the emergence of generative AI intensifies cybersecurity challenges for telecom companies.
Group-IB & INTERPOL collab tackles global cybercrime
Tue, 6th Feb 2024
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phishing
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email security
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cybersecurity
Operation Synergia shutdown hundreds of malicious servers, thanks to cybersecurity firm Group-IB and INTERPOL.
Cognizant launches AI-enabled platform for software engineering
Tue, 6th Feb 2024
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software development
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ai agents
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transparency
Cognizant unveils AI-powered software engineering platform, Cognizant Flowsource, aiming to improve consistency and scalability.
Sapiens, OPES digitally transform Vietnam's insurance sector
Tue, 6th Feb 2024
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digital transformation
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data insights
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vietnam
Sapiens makes its first move in Vietnam, transforming OPES Digital Insurance's operations with the global debut of IDITSuite 19.1.
TikTok trends reveal top voice assistant hacks for optimal use
Tue, 6th Feb 2024
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siri
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hands-free
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google
A surge in searches for voice assistant tricks by 304% sparks TikTok tech savants from FatJoe to reveal top hacks - enhancing user experiences.