About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 9
Veeam tops enterprise backup market with $1.5 billion revenue
Last month
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saas
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dr
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open source
Veeam Software has topped Gartner's 2024 Enterprise Backup and Recovery Software market with a 15.1% share and USD $1.5 billion in revenue.
Stripe celebrates 10th anniversary in Australia with new solutions
Last month
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saas
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biometrics
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cryptocurrency
Stripe celebrates a decade in Australia with expanded offerings like PayTo and Instant Payouts, supporting over 500,000 businesses in processing $200 billion.
NVIDIA introduces compact Mistral-NeMo-Minitron-8B-Base
Last month
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ai
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deep learning
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coding
NVIDIA launches the compact Mistral-NeMo-Minitron-8B-Base, combining pruning and distillation for high accuracy AI on RTX-powered workstations and edge devices.
Kaspersky uncovers Russian-led crypto & web3 fraud campaign
Last month
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gaming
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malware
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cryptocurrency
Kaspersky has uncovered a sophisticated cyber fraud scheme, 'Tusk,' exploiting popular trends like web3 and AI to steal cryptocurrency and sensitive data.
Zendesk launches Relay to enhance outbound communication
Last month
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cx
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martech
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sms
Zendesk has launched Relay, a new app to boost outbound communication via WhatsApp and SMS, in partnership with Meta.
One New Zealand issues first sustainability report post-rebrand
Last month
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dei
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power / energy
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esg
One New Zealand releases its first Sustainability Report, revealing a 24% cut in emissions and $3.2 million in youth support.
Comms Group's FY24 results: revenue up 7%, EBITDA rises 36%
Last month
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uc
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collaboration
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asia pacific
Comms Group reported a 7% revenue increase to $55.5M for FY24, achieving 36% growth in underlying EBITDA and declaring its first-ever dividend.
Social platforms key for brands to drive growth, says Circana
Last month
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ar, vr & metaverse
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shopping
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instagram
Circana's new report reveals social e-commerce as a key driver in accelerating consumer purchases, emphasising the importance of data and personalised experiences for brands.
Cyber threats surge in gaming industry through 2024
Last month
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advanced persistent threat protection
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akamai
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security vulnerabilities
Akamai’s data shows a surge in cyber threats aimed at the gaming industry in 2024, with bot activity, web attacks, and DDoS attacks reaching record highs.
Sterling integrates EC3 for enhanced cost & carbon estimating
Last month
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cleantech
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collaboration
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sustainability
This integration aims to enhance cost and carbon estimating capabilities for users within the engineering and construction industry.
Kami reaches $300 million valuation with new US investment
Last month
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san francisco
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investment
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nz
New Zealand’s ed-tech star Kami secures major investment from Boston Ventures, boosting its valuation to $300 million and reaffirming its global ambitions.
UWE Bristol adopts Explorance MLY to analyse student feedback
Last month
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edutech
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ai
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ml
UWE Bristol has embraced AI by adopting Explorance MLY to efficiently analyse student feedback from various surveys, aiming to enhance outcomes and responsiveness.
Ransomware attacks soar 63% in US, 67% in UK, says report
Last month
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ransomware
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advanced persistent threat protection
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cybersecurity
A Malwarebytes report reveals a 63% surge in US ransomware attacks and a 67% rise in the UK. The US healthcare sector is particularly hard-hit, enduring 71% of global attacks.
HSBC & Singlife top customer experience in Singapore study
Last month
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martech
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cx
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investment
HSBC and Singlife lead in customer experience in banking, investments, and insurance, says Forrester's 2024 Singapore CX Index.
Recogni unveils Pareto, a breakthrough in AI chip efficiency
Last month
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ai
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chip
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genai
Recogni unveils Pareto, a groundbreaking logarithmic number system offering enhanced power efficiency, speed, and chip size for generative AI, set to revolutionise AI chip design.
Rackspace launches new OpenStack solution for critical workloads
Last month
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open source
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private cloud
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openstack
Rackspace Technology launches Rackspace OpenStack Enterprise, reaffirming commitment to open-source cloud solutions for secure, efficient, and scalable workloads.
Vertel completes major network upgrade for Icon Water in ACT
Last month
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smartphones
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network infrastructure
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encryption
Vertel completes major upgrade for Icon Water's network, debuting Airbus Agnet MCx in Australia for secure, 99.99% available communications.
Orbus Software & Unipart join forces to boost digital solutions
Last month
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it training
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us
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government
Orbus Software and Unipart Consultancy form a new partnership to enhance digital transformation, utilising OrbusInfinity to provide live digital blueprints for diverse sectors.
AI viewed more favourably in leadership roles, survey finds
Last month
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ai
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cybersecurity
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ar, vr & metaverse
A Kaspersky survey reveals growing trust in AI, with 34% viewing it as better than humans in leadership and 57% ready to use AI for daily task management.
UK CX leaders anticipate AI will redefine customer service
Last month
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martech
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cx
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ai
Within the next three years, UK customer experience leaders foresee AI transforming CX, handling complex queries and potentially eliminating wait times.