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ComplyCube adds real-time tools to tackle online fraud

Fri, 20th Mar 2026

ComplyCube has expanded its Fraud Intelligence suite with three new tools that assess device behaviour, phone number attributes and email reputation in real time, as online fraud tactics increasingly move beyond traditional identity checks.

The London-based identity and compliance platform said the additions are designed for earlier in the customer journey, when firms decide whether to allow onboarding, step up verification, or block an interaction. It positions the suite as a way to make those decisions with more context than static checks typically provide.

Fraud volumes and user exposure have risen across digital channels. In the UK, confirmed fraud cases exceeded 2 million in the first half of 2025, according to figures cited by ComplyCube. It also referenced survey data showing 58% of digital users reported experiencing at least one significant online risk last year.

New signals

The expanded suite includes Device Intelligence, Phone Intelligence and Email Risk Score. Each product adds a signal that risk teams can combine with other data points during onboarding and ongoing account activity.

Device Intelligence analyses session-level data, including device fingerprint information, IP and geolocation consistency, and environment indicators. These checks can flag anomalies linked to bots, emulators and automated attacks.

Phone Intelligence evaluates a telephone number's characteristics, including number type, carrier and hosting details, alongside other risk markers. The aim is to identify disposable or VoIP numbers, and other numbers often used in synthetic identity attempts and account takeover activity.

Email Risk Score assesses email reputation by looking at domain age, usage patterns and known abuse signals. It generates a real-time score that firms can use to prioritise risk and make account-creation decisions.

ComplyCube said the three signals provide more context on device use, phone number behaviour and whether an email address has a history of abuse. It said the approach can help identify high-risk activity earlier and reduce false positives that can create unnecessary friction for legitimate customers.

How it fits

The suite sits alongside ComplyCube's broader identity and compliance offering, including biometric verification, document verification and sanctions screening. The platform is used across fintech, telecoms, insurance, digital assets and government.

Many organisations already combine identity verification with risk scoring and behavioural analytics, particularly in regulated sectors where onboarding decisions must balance fraud prevention with customer experience. The new tools reflect a wider industry shift towards more contextual signals, especially as fraudsters use automation, device spoofing and large pools of short-lived contact details.

ComplyCube said the Fraud Intelligence suite integrates into existing workflows through an API, software development kit, or hosted flows. It said organisations can apply the signals in onboarding and ongoing monitoring without changing their infrastructure.

It also said the products support automated escalation. A system might accept a low-risk interaction, route a medium-risk case for additional verification, or block a high-risk attempt. These approaches are common in fraud operations where resources are limited and manual review is reserved for edge cases.

Milosh Caunhye, Solutions Consultant at ComplyCube, said the new tools focus on the signals around a transaction rather than the credentials a user presents.

"Fraud today hides in the subtle signals that traditional credential checks miss. By analysing device behaviour, phone data and email reputation in real-time, we're giving teams the context they need to detect risk earlier and act with greater precision. This means stopping more fraud without adding friction for genuine users - which is critical as attacks become more sophisticated," said Milosh Caunhye, Solutions Consultant, ComplyCube.

ComplyCube said it plans to continue expanding its modular suite as fraud patterns shift and compliance requirements evolve across markets.