MetaCompliance appoints Chief Product Officer & adds tools

MetaCompliance has appointed Gwendal Vaz Nunes as Chief Product Officer and announced a set of platform updates from his team.

Vaz Nunes joins the cyber security software company with 15 years of experience in data and AI software, including roles at Matillion and Talend Qlik. In the new role, he will focus on helping customers measure changes in secure behaviour across their organisations.

The updates include a single button for reporting suspicious emails, recurring phishing simulations that can be scheduled in advance, a delivery method intended to improve the accuracy of phishing test results, and an updated interface for administrators and employees.

One change is intended to remove confusion around reporting phishing emails. Many security awareness programmes use a separate Outlook button for reporting training simulations, but MetaCompliance's system lets employees use Microsoft's existing Report Phishing button for both real and simulated attacks.

This is intended to keep phishing tests closer to real conditions while encouraging a single reporting habit among staff.

Another update is designed to reduce the manual work involved in running phishing exercises. Administrators can now set a year's schedule for phishing simulations in minutes, with templates rotating automatically over time.

This gives security teams more time to focus on employees who click suspicious links and those who report suspected attacks.

A third change addresses a common measurement problem in email security testing. Some email security filters automatically open links in phishing simulations, which can cause platforms to record false clicks and overstate failure rates.

To address this, MetaCompliance has introduced Direct Message Injection, or DMI, which sends simulations directly to employee mailboxes through Microsoft and Google integrations. This should give security teams more reliable data when assessing employee responses and reporting results internally.

The fourth update is a redesign of parts of the platform interface, including simpler navigation, faster page loads and a more straightforward set-up process for learning and phishing campaigns.

A new dashboard gives administrators a single view of overall performance, team health and suggested areas of focus. It is intended to help users identify priorities quickly rather than move through several screens.

MetaCompliance said the latest releases reflect a broader product approach centred on speed and customer outcomes. The platform serves more than nine million users in 44 languages, according to Vaz Nunes.

"It was MetaCompliance's mission that drew me to the role," said Gwendal Vaz Nunes, Chief Product Officer at MetaCompliance. "We are helping customers build secure behaviours across their organisations, driving measurable impact for them with targeted and personalised action. And the reach appealed too. The platform currently has more than nine million users speaking 44 different languages. The scope for delivering positive impact with product innovation is vast."

Product direction

Vaz Nunes said a key part of the role is making the platform easier for security teams to run while still giving them evidence of whether behaviour is changing.

"Administering MetaCompliance is nobody's full-time job," he said. "Everyone has another job to do. Security teams need a platform that is quick to set up and takes care of itself, so they can focus on driving the right behaviour change."

James Mackay, Chief Executive Officer at MetaCompliance, linked the appointment to a wider shift in how cyber security teams are managing employee risk and rising pressure from AI-driven threats.

"Innovation only matters if it delivers real outcomes for customers, and does so quickly," Mackay said. "AI is reshaping the threats security teams face, and they need to see people's secure behaviours improve without adding to their workload. That sets three tests for product development. Does it get customers to results sooner? Does it connect easily with the systems our customers already use? Does it use data and intelligence to drive and prove impact? Gwendal has the product experience and data background to ensure our product development meets all three."

The new releases were built and shipped after Vaz Nunes joined, reflecting a strategy focused on reducing administrative effort while improving the quality of data available to security teams running awareness and phishing programmes.

"These updates are just the start. We're building towards a platform that is intelligent, adaptive and personal to every employee - one that recognises positive behaviour and helps it stick," Vaz Nunes said. "We will keep making the platform simpler to run, so that admins define the outcome they want and the product does more of the work. People stay in control, and the breadth and depth of our learning content remains central. It's the best of both worlds - what MetaCompliance is great at, with all the value AI brings."