The Ultimate Guide to Software-as-a-Service
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
UK Software-as-a-Service News
Regional stories with direct local relevance
Diamond Logistics adds AI dashboards to Despatchlab
Logistics customers will be able to query stock and delivery data in plain English as Diamond tests a new AI agent for Despatchlab.
Payfit unveils new brand identity amid broader HR push
The refresh reflects a shift towards payroll and HR services, as the group seeks to win employers needing both software and specialist support.
UK small firms' AI use more than doubles in a year
Security fears and a skills gap are holding back UK small firms, even as nearly half now use AI and more plan to adopt it.
UK firms waste GBP £8.9 billion on unused software
Unused subscriptions and forgotten renewals are costing UK businesses up to GBP £8.9 billion a year, a new model says.
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IMP Software launches finance platform for schools
The new system aims to spare education finance teams month-end corrections by aligning spending with budgets from the outset.
Brickflow & LandTech land £2.39m refinance on Wight
A planning-approved 72-home scheme on the Isle of Wight was kept alive after a lender deadline loomed, thanks to a three-week refinance.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
RavenDB launches Quill for AI agents on SQL databases
Shufti wins Gartner honour for global identity coverage
SUSE named Gartner Leader for container management
Genesys unveils AI tools to orchestrate customer journeys
UK firms waste GBP £8.9 billion on unused software
Featured News
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
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OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Expert Columns
When IT fails in manufacturing, the whole supply chain pays
6 Pillars of data quality and strategies for improving your data
The psychology of better decision-making in the real-time enterprise
Translation over technology: The channel's most undervalued skill
New UK Critical Third Party regime: why this is only the beginning for financial institutions
Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Building beneath the app layer: What Upvest shows about the next phase of European fintech
AI is rewriting the rules of dealmaking
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait
Interviews
Interviews and video coverage from the network
Theorem study: friction between pre-sales and executed media ads
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
OnBoard says board AI policy key, but lags behind in adoption
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Milestone turns video data into AI-driven intelligence
Recent Software-as-a-Service News
Centeca appoints first Head of AI Strategy & Enablement
The new post formalises Centeca's AI work as it expands generative tools across finance, retail and compliance, while keeping tighter control on risk.
Unit4 appoints Anja Sadock as chief marketing officer
The hire is designed to sharpen Unit4's visibility, speed lead generation and support a push towards its ERPx cloud platform.
Spektr adds AI tools to anti-money laundering platform
Banks are under pressure to prove anti-money laundering controls after FCA fines topped GBP £300 million since 2021.
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Couch Perry & Wilkes replaces legacy finance system
The cloud-based upgrade has cut manual entry and improved reporting for the consultancy's 13 offices, easing growth pressures.
GBG launches Reach to verify AI agents' address data
As enterprises move AI agents into live operations, poor address data is becoming a compliance and fulfilment risk for automated workflows.
Wildfire to lead Serve First UK communications drive
The appointment gives Serve First a sharper UK profile as it seeks to stand out in a crowded AI and customer experience software market.
Basware buys Trustpair to boost payment fraud checks
Customers using Basware should gain stronger protection against supplier payment fraud as its Trustpair deal adds account verification to invoice checks.
Thinc launches AI service for SMEs as governance looms
Many mid-sized firms are now seeking clearer guidance on where AI fits into everyday workflows as Thinc expands support.
Equals picks Aiimi for DSAR compliance under UK GDPR
Rising complaint volumes and fines of up to GBP £17.5 million are pushing financial firms to automate data access requests under UK GDPR.
iManage links legal AI to Google Cloud Gemini Enterprise
Legal teams could tap governed case files and precedent inside Gemini Enterprise for Legal, reducing compliance risks from copied data.
Crescendo launches AI-native customer experience platform
Businesses may cut CX stack costs by more than 60% as Crescendo bundles AI agents, ticketing and workforce tools into one platform.
System1 launches AI ad screen for quick creative tests
Marketers can now sift large ad libraries in minutes as System1's new screening tool, launched in the US and UK, weighs likely impact.
HM Land Registry picks Route 101 for cloud contact centre
Around 660 staff across five sites will move to a single UK-hosted platform as HM Land Registry seeks faster, more secure support.
Freeths appoints John Jones as Chief Technology Officer
Technology strategy across Freeths' 12 UK offices will now be led by John Jones as the firm steps up investment in secure systems.
Tes launches cloud-based school timetabling software
Schools can now build timetables in hours instead of spreadsheets, as Tes moves the annual planning task onto a cloud platform.
ClearPath AI launches in Birmingham with GBP £1 million
The pre-seed funding will help the AI start-up add more than 20 UK jobs as it builds software for legal and professional services.
Navex expands Nira AI assistant into customer support
Customers can now get faster help in more than 50 languages as NAVEX brings its Nira assistant into support and case creation.
tick9 wins Cin7 Breakthrough Partner Award for 2026
The award underlines a year of rapid expansion for the East Yorkshire consultancy, which grew headcount from seven to 20 in 12 months.
UK marketers lose quarter of week to admin, Optimizely finds
Poor workflows are leaving UK marketing teams short of time, with 45% spending at least a quarter of the week on admin.
MindBridge partners Fieldguide on AI audit workflow
Accounting firms could cut manual steps as transaction-level risk analysis is built into a single audit platform used for planning and reporting.
Job Moves
Centeca appoints first Head of AI Strategy & Enablement
Unit4 appoints Anja Sadock as chief marketing officer
Freeths appoints John Jones as Chief Technology Officer
United Fintech names three new partners in leadership shift
Epicor names Vaibhav Vohra as Chief Executive Officer
Sapiens names Paul Wheeler Chief Executive Officer
Hyperlayer names first Head of AI as banks push AI
Paylink appoints new Senior Leaders as business evolves platform
Crescendo appoints Andy Lee as Chief Executive Officer
