The Ultimate Guide to Software-as-a-Service
A curated UK edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for Software-as-a-Service (SaaS).
What to know about Software-as-a-Service
Software-as-a-Service (SaaS) has become a transformative model in the delivery of software, enabling businesses to access applications over the internet on a subscription basis. This approach offers agility, scalability, and cost efficiency, eliminating the traditional need for on-premises installations and enabling seamless updates and integrations.
The vast array of recent developments in the SaaS sector showcases its role in driving digital transformation across industries. Topics such as cloud migration, security challenges, partner ecosystems, and AI-powered innovations feature prominently. Readers can explore how organizations navigate complex software portfolios, leverage analytics, and address cybersecurity in a rapidly evolving cloud environment.
Whether you're interested in the market growth drivers, emerging technologies like AI and edge computing, or strategies for optimizing SaaS adoption and management, the stories under this tag provide valuable insights. They highlight evolving vendor models, reseller roles, and the increasing importance of multi-cloud strategies, offering a comprehensive view of how SaaS solutions continue to reshape business operations worldwide.
UK Software-as-a-Service News
Regional stories with direct local relevance
Navex expands Nira AI assistant into customer support
Customers can now get faster help in more than 50 languages as NAVEX brings its Nira assistant into support and case creation.
tick9 wins Cin7 Breakthrough Partner Award for 2026
The award underlines a year of rapid expansion for the East Yorkshire consultancy, which grew headcount from seven to 20 in 12 months.
UK marketers lose quarter of week to admin, Optimizely finds
Poor workflows are leaving UK marketing teams short of time, with 45% spending at least a quarter of the week on admin.
MindBridge partners Fieldguide on AI audit workflow
Accounting firms could cut manual steps as transaction-level risk analysis is built into a single audit platform used for planning and reporting.
RedSquid & Bango target TV subscriptions for operators
Households could soon manage entertainment, gaming and fitness subscriptions on one TV bill as operators seek fresh revenue beyond connectivity.
Patchwork Health says it saved NHS GBP £250 million
Avoided agency spend and staff-time efficiencies have cut NHS workforce costs by GBP £250 million over a decade, the company says.
Analyst Insights
Research and market analysis connected to Software-as-a-Service
Unit4 wins public sector deals as demand for cloud grows
Infios named a leader in IDC MarketScape assessments
Citrix adds managed observability & developer services
IBM launches Apptio AI tool to track ROI of spending
Kyndryl launches agentic modernisation service platform
Featured News
Theorem study: friction between pre-sales and executed media ads
Theorem's new survey finds friction remains the biggest barrier in enterprise pre-sales, despite widespread automation adoption.
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
The new cash will help Emergent broaden from coding tools into an operating system for small and medium businesses as demand surges.
OnBoard says board AI policy key, but lags behind in adoption
Most boards are using AI, but formal guidelines are still missing as adoption races ahead of governance, OnBoard's survey found.
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Buyers are spending most of the journey before sales speak, forcing marketers to rethink funnels and how they prove return on investment.
Expert Columns
6 Pillars of data quality and strategies for improving your data
The psychology of better decision-making in the real-time enterprise
Translation over technology: The channel's most undervalued skill
New UK Critical Third Party regime: why this is only the beginning for financial institutions
Bolt-on AI is the new lipstick on a pig; the pig is still running your enterprise
Amperity's CMO reveals how continuous decisioning fuels loyalty innovation
Building beneath the app layer: What Upvest shows about the next phase of European fintech
AI is rewriting the rules of dealmaking
A Guide for Procurement Leaders: Why Building Your Own Sourcing AI Isn't Worth the Wait
What does 'winning with Webex' mean for partners?
Interviews
Interviews and video coverage from the network
Theorem study: friction between pre-sales and executed media ads
Meet the man behind the Saas-Pocalypse: Emergent's Mukund Jha
OnBoard says board AI policy key, but lags behind in adoption
Exclusive: Dreamdata CEO on why B2B buying funnel isn't linear
Milestone turns video data into AI-driven intelligence
Recent Software-as-a-Service News
Centeca launches ChatGPT plugin for UK car listings
The tool could steer shoppers straight to independent dealers, as AI searches reshape how UK buyers find and finance cars online.
CloudCoCo launches AI procurement platform for IT buyers
Enterprise IT buyers could cut procurement delays as CloudCoCo rolls out AI tools across a 250,000-product catalogue and invoice processing.
Ampito partners with Highlight on service observability
More than 5,000 customer connections will gain a single service view as Ampito replaces multiple monitoring tools with Highlight across its teams.
AnywhereNow's Tendfor wins Microsoft Teams certification
Customers using Microsoft Teams may find contact centre integration simpler after Tendfor was certified under Microsoft's Unify Integration Model.
SolarWinds says AI in IT service management hides costs
Most IT teams are finding AI in service management costs more in training, data cleanup and upkeep than they expected.
Cloudways launches managed AI agents with OpenClaw, Hermes
Developers can now run OpenClaw and Hermes without setting up servers, as Cloudways adds managed hosting to cut deployment and maintenance work.
Direct-to-consumer gaming revenue gap widens, study says
Early adopters are widening the revenue gap as direct-to-consumer sales grow to about 15% of mobile gaming in-app purchases.
Elite cloud users set to overtake on-premises base
Cloud adoption is reshaping law-firm billing, with Elite saying its online customers will soon outnumber on-premises users for the first time.
Civica teams up with SheCanCode to back women in tech
Only 29% of UK tech staff are women or non-binary, as the software supplier backs mentoring and career support to narrow the gap.
Inploi wins G-Cloud 15 place for public sector hiring
Public bodies can now buy inploi's recruitment platform more easily, as G-Cloud 15 opens access for NHS trusts, councils and departments.
FE fundinfo boosts Nexus for advisers with AI tools
Advisers could save hours a week as FE fundinfo adds AI research, modelling and reporting tools to its Nexus platform.
Blockchain ties up with Adclear on UK compliance checks
Stricter UK crypto ad rules are pushing firms to automate checks before publication, reducing the risk of compliance breaches and delays.
Park Place gains fourth Nutanix verified solutions badge
The recognition bolsters Park Place's cloud credentials as enterprises seek tighter control over data location, governance and operational risk.
Luma launches Scenes for storyboard-first AI video
Users can now fix shots before spending on a full render, as the new workflow targets continuity errors in AI-made video.
British firms warned over digital disruption risks
Outages in cloud, payments and software could stop British firms trading within minutes, Everywhen said, even with premises still open.
Winston Taylor adopts Ctrl AI for employment disputes
Law firms handling high-volume workplace claims are under pressure to cut manual work while keeping lawyers in control of every decision.
United Fintech names three new partners in leadership shift
The governance shift gives the fintech a clearer ownership structure as it seeks deeper ties with major banks and asset managers.
Trimble launches Arc Agent to automate logistics workflows
Logistics back offices could cut time spent on emails and spreadsheets as the tool targets the manual tasks 70% of firms flag as a pain point.
Epicor names Vaibhav Vohra as Chief Executive Officer
The planned handover keeps Epicor's strategy intact as it leans on cloud and AI software to serve manufacturers, distributors and retailers.
IBM launches Apptio AI tool to track ROI of spending
Boards seeking proof of generative AI returns now have a tool that links token spend to revenue, productivity, risk and cost.
Job Moves
United Fintech names three new partners in leadership shift
Epicor names Vaibhav Vohra as Chief Executive Officer
Sapiens names Paul Wheeler Chief Executive Officer
Hyperlayer names first Head of AI as banks push AI
Paylink appoints new Senior Leaders as business evolves platform
Crescendo appoints Andy Lee as Chief Executive Officer
One.site appoints Mitchell Smith as Managing Director
Clue appoints Mark Watson as Chief Operating Officer
Rithum appoints Kim Miller as Chief Marketing Officer