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IT support Stories - Page 4

UK Stories

IT support stories

Tech roles top UK pay league as AI skills fuel rises
Artificial Intelligence

Tech roles top UK pay league as AI skills fuel rises

Tech roles keep topping UK pay charts as AI skills drive a 9% rise in median salaries to GBP £48,595, outpacing wider wage growth.

By Shannon Williams • 4 min read • Wed, 11th Feb 2026
Emerge Digital extends Gloucester Rugby tech tie-up
Network Infrastructure

Emerge Digital extends Gloucester Rugby tech tie-up

Emerge Digital renews its Gloucester Rugby deal, taking naming rights at Kingsholm and adding AI fan photo tech to boost hospitality.

By Kaleah Salmon • 4 min read • Wed, 11th Feb 2026
Smart CT wins Toshiba deal to support 32 UK retailers
DataCentre infrastructure

Smart CT wins Toshiba deal to support 32 UK retailers

Smart CT secures three-year Toshiba deal to maintain tills and tech for 32 UK high street retailers, handling 10,000 callouts annually.

By Kaleah Salmon • 4 min read • Thu, 5th Feb 2026
Hubtel urges agile Cyber Bill to tackle rising AI threats
Data Protection

Hubtel urges agile Cyber Bill to tackle rising AI threats

West Midlands tech firm Hubtel urges ministers to make the new Cyber Bill agile enough to counter rapidly evolving AI-driven cyber threats.

By Sofiah Nichole Salivio • 5 min read • Mon, 2nd Feb 2026

Global Stories

IT support stories

Dell unveils tougher classroom laptops for AI‑era study
Network Infrastructure

Dell unveils tougher classroom laptops for AI‑era study

Dell launches tougher Windows and Chromebook laptops for classrooms, pitching durable AI‑ready devices with long battery life and easier repairs.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Feb 2026
From breach to recovery - 5 ways to prepare your IT team for the unexpected
Firewalls

From breach to recovery - 5 ways to prepare your IT team for the unexpected

When cyber attacks slip through defences, recovery readiness - not just prevention - decides whether your organisation bends or breaks.

By Al Kingsley MBE • 4 min read • Sat, 21st Feb 2026
Cubic keeps SAP ECC core, backs AI with Rimini Street
Data Analytics

Cubic keeps SAP ECC core, backs AI with Rimini Street

Cubic shuns SAP S/4HANA upgrade, keeps ECC core and taps Rimini Street support to fund ERP modernisation, automation and AI projects.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 19th Feb 2026
Mylobster.ai plans kernel-level AI assistant platform
Data Privacy

Mylobster.ai plans kernel-level AI assistant platform

Mylobster.ai unveils plan for kernel-level AI assistants across major platforms, targeting a USD $200 billion-plus systems-level market.

By Sean Mitchell • 4 min read • Wed, 18th Feb 2026
Data gaps stall AI scale-up despite strong AIOps gains
Unified Communications

Data gaps stall AI scale-up despite strong AIOps gains

Financial firms reap strong AIOps returns but poor data quality and fragmented tools are stalling the leap from pilots to scaled AI.

By Joseph Gabriel Lagonsin • 5 min read • Thu, 12th Feb 2026
Hexnode embeds upgraded Genie AI to run UEM actions
Advanced Persistent Threat Protection

Hexnode embeds upgraded Genie AI to run UEM actions

Hexnode embeds its upgraded Genie AI into the UEM console, letting admins query inventory, execute device commands and automate fixes in chat.

By Shannon Williams • 4 min read • Tue, 10th Feb 2026
Lexful launches AI-first IT documentation tool for MSPs
Digital Transformation

Lexful launches AI-first IT documentation tool for MSPs

Lexful unveils an AI-native IT documentation platform for MSPs, aiming to replace static records with automated, contextual knowledge.

By Sofiah Nichole Salivio • 4 min read • Fri, 6th Feb 2026
YubiKeys promise 265% ROI & 99.99% cut in breach risk
Multi-factor authentication

YubiKeys promise 265% ROI & 99.99% cut in breach risk

YubiKey rollout boosts ROI by 265% and slashes breach exposure 99.99%, Forrester study finds, delivering multi-million USD $ gains.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 5th Feb 2026
Yubico adds self-service portal for YubiKey at scale
Digital Transformation

Yubico adds self-service portal for YubiKey at scale

Yubico adds self-service YubiKey ordering and a revamped customer portal to ease large-scale, phishing-resistant passkey deployments.

By Mark Tarre • 3 min read • Fri, 30th Jan 2026

Stories from Other Regions

IT support stories

AppControl brings timeline-based performance tracking
Data Privacy

AppControl brings timeline-based performance tracking

AppControl debuts a Windows tool that logs second-by-second performance history and privacy events, revealing what's really slowing PCs.

By Catherine Knowles • 4 min read • Fri, 13th Feb 2026
LF taps Rimini Street for SAP, Oracle support savings
Digital Transformation

LF taps Rimini Street for SAP, Oracle support savings

South Korea's LF picks Rimini Street to support SAP and Oracle systems, cutting maintenance spend and boosting data centre move resilience.

By Sofiah Nichole Salivio • 4 min read • Wed, 4th Feb 2026
Vocational training urged to close IT reseller skills gap
Malware

Vocational training urged to close IT reseller skills gap

Herzing College urges tech resellers to embrace vocational training to close critical AI, cybersecurity and cloud skills gaps.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 31st Jan 2026
Devolutions backs ControlR with Remote Desktop tie-up
Privileged Access Management

Devolutions backs ControlR with Remote Desktop tie-up

Devolutions signs two-year ControlR sponsorship and plans native Remote Desktop Manager integration to deepen remote assistance tools.

By Mark Tarre • 3 min read • Fri, 30th Jan 2026