Cloudhouse unveils free tool to price IT outage costs
Cloudhouse has launched a free Outage Cost Calculator for organisations in the UK and Ireland, designed to help estimate the financial impact of IT outages and wider operational disruption.
The company is targeting technology, risk and business leaders who want to convert downtime exposure into a monetary figure. The calculator combines industry benchmarks with organisation-specific inputs.
The launch comes as firms manage large modernisation programmes, platform upgrades and frequent changes across complex IT environments. These initiatives often run alongside existing systems that remain critical to daily operations.
Downtime economics
Industry research cited by Cloudhouse puts the average cost of unplanned IT downtime at more than USD $14,000 per minute. For large enterprises, it rises to more than USD $23,000 per minute.
Cloudhouse also cited a median annual outage cost of USD $38 million for organisations in the UK and Ireland, arguing that many businesses still struggle to quantify downtime in financial terms.
Outage discussions often start with technical metrics such as availability, mean time to recovery and incident volumes. Executive teams tend to focus on revenue loss, regulatory risk, customer impact and remediation costs. Cloudhouse aims to bridge those perspectives with a single modelled estimate.
Change as a driver
A second theme in the announcement was the role of operational change in causing incidents. Cloudhouse cited studies suggesting around four in five IT incidents and outages can be traced to change, misconfiguration or human error.
That reflects a broader shift in resilience discussions. Many major outages now stem from routine activity such as releases, configuration updates and infrastructure changes. These actions can create unexpected interactions between systems, especially when older applications run alongside newer cloud services.
Cloudhouse positioned the calculator as a way to strengthen business cases for controls around change. It can be used to compare outage exposure with peers and regional benchmarks, and to inform investment decisions.
Mat Clothier, Chief Executive Officer at Cloudhouse, linked the tool to the companys focus on change control.
Most outages are not caused by dramatic system failures. They start with unmanaged change, said Mat Clothier, CEO at Cloudhouse. Every major incident, audit failure or delayed transformation programme has the same root cause change taking place inside complex environments without sufficient visibility and control. The Outage Cost Calculator helps organisations see what failure really costs the business, so they can prioritise the controls that prevent change from becoming an incident.
Product context
Founded in 2010, Cloudhouse sells software and services for application modernisation and change control. It works with organisations that maintain large application portfolios, where migration timelines often extend over several years.
Cloudhouse groups its offerings into three products: Alchemy, Foundry and Guardian. Alchemy focuses on keeping older applications running on newer supported platforms. Foundry is positioned around automating application packaging across Windows and Linux. Guardian centres on tracking configuration state and drift.
The company said its customers include GE Healthcare, National Australia Bank and HM Government. It positions its work around resilience and operational stability, alongside compliance and audit requirements.
The calculator launch points to lighter-weight tools that can sit earlier in procurement and planning cycles. Cost calculators and benchmarking tools have become common in the IT market as suppliers compete to shape how boards and finance teams quantify technology risk. They can also serve as a starting point for internal discussions on where to prioritise resilience spending.
Cloudhouse said the Outage Cost Calculator is available now.